INVESTIGATION SPECIALIST II

Summary

Investigation Specialist IIThis position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.Your specific responsibilities include:Identifying and applying specific portions of the Florida Statute with regard to allegations made against an associationReviewing evidence provided to determine if the evidence is sufficient to move forward with an investigationMaking calls to witnesses, complainants, and respondents to obtain verbal and written statementsPreparing written letters to complainants and respondentsPreparing detailed investigative reports to outline each allegation that was investigatedMaintaining a wide range of general knowledge of the Department and other agencies' functions in order to provide referral information to the public as neededEffectively monitor caseload to ensure cases are processed in a timely mannerCommunicating with the supervisor dailyConducts case and non-related case travelKnowledge, skills & abilities:Knowledge of Microsoft Office softwareKnowledge of investigative techniquesAbility to read, interpret, and apply statutes and administrative rules to specific fact scenariosAbility to conduct fact-finding interviews and take statementsAbility to collect and analyze evidenceAbility to conduct thorough investigationsAbility to write accurate investigative reportsSkilled with attention to detail and critical thinkingSkilled with strong oral and written communicationSkilled with customer service etiquetteMinimum requirement: Two years of investigative experience. Two years of experience in researching and analyzing statutory issues. Valid Florida Driver License Case and non-related case travel preferred: Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience; Bilingual in both English and Spanish.

Job Description

Investigation Specialist IIThis position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.Your specific responsibilities include:Identifying and applying specific portions of the Florida Statute with regard to allegations made against an associationReviewing evidence provided to determine if the evidence is sufficient to move forward with an investigationMaking calls to witnesses, complainants, and respondents to obtain verbal and written statementsPreparing written letters to complainants and respondentsPreparing detailed investigative reports to outline each allegation that was investigatedMaintaining a wide range of general knowledge of the Department and other agencies' functions in order to provide referral information to the public as neededEffectively monitor caseload to ensure cases are processed in a timely mannerCommunicating with the supervisor dailyConducts case and non-related case travelKnowledge, skills & abilities:Knowledge of Microsoft Office softwareKnowledge of investigative techniquesAbility to read, interpret, and apply statutes and administrative rules to specific fact scenariosAbility to conduct fact-finding interviews and take statementsAbility to collect and analyze evidenceAbility to conduct thorough investigationsAbility to write accurate investigative reportsSkilled with attention to detail and critical thinkingSkilled with strong oral and written communicationSkilled with customer service etiquetteMinimum requirement: Two years of investigative experience. Two years of experience in researching and analyzing statutory issues. Valid Florida Driver License Case and non-related case travel preferred: Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience; Bilingual in both English and Spanish.