Sewer Transmission Systems Maintenance Supervisor

Job Description

Position Description

The City of Tacoma is recruiting for the position of Sewer Transmission Systems Maintenance Supervisor in our Environment and Public Works Department. We are seeking experienced candidates with exceptional customer service skills and who have a proven success record in supervising and evaluating the work of assigned personnel.

As a Sewer Transmission Systems Maintenance Supervisor, you will supervise daily sewer transmission maintenance activities and oversee and establish work priorities and assignments for multi-skilled work crews and special construction projects. Monitor and ensure project completion by providing supervision and guidance to area leads and work crews. Prioritizing and estimating time and costs. Develop, recommend and implement modifications or revisions to exiting operation and performance standards. Review reports and data and provide analysis and track trends.

ESSENTIAL DUTIES:

• Supervises and evaluates the work activities of assigned coordinators, field crews and office personnel; perform time approval, authorize and track overtime.
• Monitor daily maintenance and repair activities; inspect and review field work to ensure proper safety precautions are followed. Adjust workload, priorities, and direct assignments of work crews as necessary in response to system emergencies and failures.
• Prepare performance appraisals for subordinates. Make recommendations on hiring and discipline as required.
• Analyze operations, develop and implement maintenance programs and procedures; ensure appropriate training activities are scheduled;.
• provide recommendations on budget related issues; review claims reports for discrepancies; handle inquiries and investigate customer concerns.
• Schedule and prioritize work load, determine appropriate methods, materials and equipment required to perform necessary maintenance and repair work.
• Plan, coordinate and prioritize work requests with business team, City Divisions, contractors and the public; determine resource requirements; Plan and facilitate meetings.
• assess availability of materials and supplies, authorize purchases and review status of purchase orders and deliveries.
• Develop and analyze a variety of reports from the work management system related to the operation, maintenance, and performance of the transmission system. Review and adjust preventative maintenance service levels and performance standards to meet system needs.
• Investigate and resolve customer issues
• Implement and oversee business processes to maintain accurate records and reports for the work unit.
• Perform related duties as assigned.

Qualifications

An equivalent combination to:

Graduation from high school or vocational school

AND

Three (3) years’ experience supervising field maintenance and construction personnel in a wastewater or surface water industry setting,

OR
Six (6) years' experience in a journey-level craft or engineering field, including three years as a lead supervising journey-level craft trade.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
Valid Washington State driver's license

Knowledge & Skills

KNOWLEDGE OF:

• Materials, methods, practices, tools and equipment used in maintenance and construction
• Occupational hazards and safety regulations
• Record-keeping techniques
• Principles and practices of supervision and training
• Operation of various tools, equipment and machinery used in maintenance and repair work

SKILLS:

• Direct and Assist in the operations, maintenance and repair of the City's sewage and storm drain system
• Perform field inspections, address safety issues and ensure compliance with safety regulations, enforcing all policies and procedures
• Plan and schedule sewer transmission system maintenance and construction work
• Establish and maintain harmonious relationships with City officials, employees and the general public
• Maintain records and prepare reports
• Use computerized information management system for generating work orders, assisting in maintenance plan creation, reports and reviewing system maintenance and equipment history
• Communicate effectively both orally and in writing
• Effectively analyze situations and adopt an effective course of action
• Meet schedules and time lines
• Work independently with little direction
• Train and provide work direction to others, coach and mentor peers and subordinates
• Assign and review the work of other
• Proficiency in basic computer navigation and electronic data management

Selection Process & Supplemental Information

City of Tacoma’s Commitment to Diversity, Equity, and Inclusion

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

The City of Tacoma believes that diversity of thought, background, and experience contributes to our success and innovation. If you’re passionate about this role and our mission, we encourage you to apply. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

The Community

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

Application Process

Interested individuals should apply online by completing the application and attaching a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process.

Veterans and or qualifying spouses/domestic partners wishing to be considered for veteran's preference must attach a copy of DD214 member copy 4 (proof of military discharge form) at the time of application to be considered for veteran's preference.

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

Supplemental Questions

This is a competitive selection process. Applicants will be required to respond to written questions outlining their experience, knowledge, skills, and abilities necessary to perform the essential functions of this position. Applicants who meet the minimum qualifications will have their responses to Supplemental Questions #5 to #14 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. These questions will be scored based on the information provided. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. DO NOT respond with ‘see resume’ in lieu of answering these questions; this will result in a failing score. Providing false information will result in disqualification.

Accommodations : We are committed to providing reasonable accommodations for applicants with disabilities. If you need assistance or an accommodation during this process, please contact Human Resources at (253) 591-5400.

Compensation & Benefits

Pay Details:

Hourly Rate: $47.29 - $57.46

Annual Salary: $98,363.20 - $119,516.80

Employee Benefits | City of Tacoma

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 11/19/2026 5:00 PM Pacific