Program Specialist

Summary

Job Title

Program Specialist within Surgical Service at Jesse Brown VA Medical Center

Job Description

The incumbent serves as a Program Specialist within Surgical Service at Jesse Brown VA Medical Center, providing comprehensive administrative, technical and program coordination support for Surgical Service Residency and Medical Student Programs, clinical applications, personnel activities and service operations. Duties include:

• Coordinates and manages daily operations of the Surgical Service Residency and Medical Student Programs, serving as the liaison between VA Departments, affiliated academic institutions, program leadership and Health Professional Trainees (HPTs).
• Facilitates trainee onboarding and orientation, including required documentation, credentialing, system access, mandatory trainings, clinical rotation readiness and out-processing in accordance with VA policies and procedures.
• Serves as the Education Activity records (EARs) Liaison coordinating resident rotation schedules, leave, conferences, examinations and educational records while ensuring accurate documentation and compliance with program requirements.
• Performs administrative reviews, preparing reports, monitoring program activities and evaluating operational effectiveness and recommending improvements to administrative process, procedures and internal controls.
• Coordinates Surgical Service administrative operations, including physician and resident on-call schedules, clinical coverage updates, employee timekeeping support and communication with clinical staff and leadership.
• Serves as the Automated Data Processing Application Coordinator (ADPAC), coordinating system access, user permissions, software requests, PIV Sponsor and providing technical guidance and training.
• Provides comprehensive administrative and program support, coordinating surgical service meetings, residency program materials, and special projects to enhance service efficiency and regulatory compliance.
• Perform all other duties as assigned.

Highly Desired Experience: 1 - 2 years of Residency Coordination in a high volume environment or similar. Experience providing administrative and technical support in a healthcare setting including EHR functions, program analysis and process improvement.

Job Description

Job Title

Program Specialist within Surgical Service at Jesse Brown VA Medical Center

Job Description

The incumbent serves as a Program Specialist within Surgical Service at Jesse Brown VA Medical Center, providing comprehensive administrative, technical and program coordination support for Surgical Service Residency and Medical Student Programs, clinical applications, personnel activities and service operations. Duties include:

• Coordinates and manages daily operations of the Surgical Service Residency and Medical Student Programs, serving as the liaison between VA Departments, affiliated academic institutions, program leadership and Health Professional Trainees (HPTs).
• Facilitates trainee onboarding and orientation, including required documentation, credentialing, system access, mandatory trainings, clinical rotation readiness and out-processing in accordance with VA policies and procedures.
• Serves as the Education Activity records (EARs) Liaison coordinating resident rotation schedules, leave, conferences, examinations and educational records while ensuring accurate documentation and compliance with program requirements.
• Performs administrative reviews, preparing reports, monitoring program activities and evaluating operational effectiveness and recommending improvements to administrative process, procedures and internal controls.
• Coordinates Surgical Service administrative operations, including physician and resident on-call schedules, clinical coverage updates, employee timekeeping support and communication with clinical staff and leadership.
• Serves as the Automated Data Processing Application Coordinator (ADPAC), coordinating system access, user permissions, software requests, PIV Sponsor and providing technical guidance and training.
• Provides comprehensive administrative and program support, coordinating surgical service meetings, residency program materials, and special projects to enhance service efficiency and regulatory compliance.
• Perform all other duties as assigned.

Highly Desired Experience: 1 - 2 years of Residency Coordination in a high volume environment or similar. Experience providing administrative and technical support in a healthcare setting including EHR functions, program analysis and process improvement.