Program Specialist

Summary

Program Specialist

The major duties of the Program Specialist include:

• Receiving veterans and other visitors to regional office and out-based sites making inquiries regarding Chapter 31 vocational rehabilitation issues.
• Screening issues presented by veterans or other visitors, and within the scope of assigned responsibilities, serving as VA representative to resolve issues presented by veterans.
• Providing administrative support in the responsibilities for personnel management, budget administration, procurement, office administration, and other related activities covering all facets.
• Reviewing all applications for VA Vocational Rehabilitation benefits and services.
• Assisting vocational rehabilitation counselors with Chapter 31 enrollments by preparing certification lists for training facilities and preparing authorizing enrollments.
• Resolving issues related to Chapter 31 training such as overpayment questions, class schedules, termination dates, remaining entitlement, training under other educational chapters and accounts receivable. Issues are resolved by reviewing appropriate master records, claim files and CER folders.
• Reviewing all cases in Rehabilitation to Employment and Interrupted Status to determine if case status change is required.

Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm.

Compressed/Flexible: Not Available.

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist; PD04043A

Relocation/Recruitment Incentives: Not Authorized.

Financial Disclosure Report: Not Required.

Job Description

Program Specialist

The major duties of the Program Specialist include:

• Receiving veterans and other visitors to regional office and out-based sites making inquiries regarding Chapter 31 vocational rehabilitation issues.
• Screening issues presented by veterans or other visitors, and within the scope of assigned responsibilities, serving as VA representative to resolve issues presented by veterans.
• Providing administrative support in the responsibilities for personnel management, budget administration, procurement, office administration, and other related activities covering all facets.
• Reviewing all applications for VA Vocational Rehabilitation benefits and services.
• Assisting vocational rehabilitation counselors with Chapter 31 enrollments by preparing certification lists for training facilities and preparing authorizing enrollments.
• Resolving issues related to Chapter 31 training such as overpayment questions, class schedules, termination dates, remaining entitlement, training under other educational chapters and accounts receivable. Issues are resolved by reviewing appropriate master records, claim files and CER folders.
• Reviewing all cases in Rehabilitation to Employment and Interrupted Status to determine if case status change is required.

Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm.

Compressed/Flexible: Not Available.

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist; PD04043A

Relocation/Recruitment Incentives: Not Authorized.

Financial Disclosure Report: Not Required.