Government Careers
  • Life-Saving Alarm Monitoring Specialist (Hybrid)

  • ADT
  • Rochester, New York 14609 United States View Map

Summary

ADT is seeking a Customer Service Monitoring Representative to monitor and dispatch authorities for alarms, contact responsible parties, and document procedures. The role requires onsite work at our West Henrietta, NY office with the potential for a hybrid schedule after training.Responsibilities include handling alarm calls, verifying activity, and providing troubleshooting over the phone, while following departmental procedures. Competitive benefits and growth opportunities are offered.#J-18808-Ljbffr

Job Description

ADT is seeking a Customer Service Monitoring Representative to monitor and dispatch authorities for alarms, contact responsible parties, and document procedures. The role requires onsite work at our West Henrietta, NY office with the potential for a hybrid schedule after training.Responsibilities include handling alarm calls, verifying activity, and providing troubleshooting over the phone, while following departmental procedures. Competitive benefits and growth opportunities are offered.#J-18808-Ljbffr

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