External Affairs Specialist

Job Description

Job Description

The External Affairs Specialist assists in the development of creative, compelling content for a wide range of communications channels and audiences in support of External Affairs’ external-facing engagement strategies. This role also supports departmental research assignments, event coordination, internal communication projects, preparation of Board presentations, compiling and analyzing data, writing copy for newsletters, social media, NTTA.org, videos for social media and other similar content-generating assignments. This role reports to the Market Development Manager or the Senior Manager of Customer Engagement.

Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

Responsibilities:

• Assist with the coordination and implementation of NTTA’s promotional activities.
• Learn and become proficient in NTTA’s business processes, agency goals, and identify how those align with departmental objectives.
• Develop content for earned media promotions, speeches, corporate fleet accounts, newsletters, social media, NTTA.org, community outreach, etc., to ensure consistent messaging and positive brand perception while balancing multiple projects and deadlines.
• Gathers information for news articles through research and conducting interviews; contacts subject matter experts to obtain information on various areas of interest.

• Create video content for NTTA’s digital platforms.
• Track communication and overall External Affairs metrics, analyzing campaign effectiveness, and identifying areas for improvement.
• Helps conduct outreach to secure business and community engagement opportunities.
• Foster relationships with NTTA business partners.
• Serve as an NTTA representative on the speaker’s bureau circuit.
• Collaborate with the Director of External Affairs on Board of Directors presentations and assist with presentations for other departments.
• Collaborate with different departments to gather information and ensure accurate and timely communication.
• Assist in External Affair’s Quality Assurance/Quality Control process.

• Assist in the develop short and long-term departmental and organizational plans and program recommendations.
• Support external events as needed. This includes, but is not limited to, community sponsored events, Pave the Way Day, and project announcements.

Qualifications:

Minimum:

• Bachelor’s degree in public relations, journalism, marketing or liberal arts field.
• 0-3 years of experience in communications, public relations, journalism, marketing or related field.
• This role requires strong writing, organizational and project management skills.
• Proficiency in Microsoft Office suite.
• Must possess and maintain a valid Texas driver’s license

Preferred:

• Working knowledge of Adobe Creative Suite or other platforms to create and edit videos.
• Ability to work both in a dynamic team environment and independently on assigned projects.

NTTA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.