HEALTH PROGRAM SPECIALIST I EQRO Review Health Program Specialist I

Summary

EQRO Review Health Program Specialist I

Department of Health Care Services

$6,623.00 - $8,290.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/24/2026

About this Role: The EQRO Review Branch within the Quality and Health Equity Division (QHED) is responsible for overseeing the Department of Health Care Services' (DHCS) federally mandated External Quality Review Organization (EQRO) activities. This branch ensures that Medi-Cal Managed Care health plans meet quality, access, and equity standards by managing the EQRO contract, evaluating health plan performance, and implementing quality improvement recommendations. The team conducts in-depth policy and data analysis, facilitates cross-division collaboration, and supports strategic initiatives that promote accountability and continuous improvement across California's Medi-Cal delivery system.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

You will find additional information about the job in the Duty Statement.

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services Mailing Attn: Certification Technician JC-538294 M.S. 1300 P.O. Box 997411 Sacramento, CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services Drop-Off Certification Section JC-538294 1501 Capitol Avenue, Suite 71.1501 Sacramento, CA 95814 Monday – Friday (excluding holidays) 08:00 AM - 04:00 PM

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact: Peter Min (916) 954-1306 peter.min@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: EEO Officer (916) 440-7370 civilrights@dhcs.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Job Description

EQRO Review Health Program Specialist I

Department of Health Care Services

$6,623.00 - $8,290.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/24/2026

About this Role: The EQRO Review Branch within the Quality and Health Equity Division (QHED) is responsible for overseeing the Department of Health Care Services' (DHCS) federally mandated External Quality Review Organization (EQRO) activities. This branch ensures that Medi-Cal Managed Care health plans meet quality, access, and equity standards by managing the EQRO contract, evaluating health plan performance, and implementing quality improvement recommendations. The team conducts in-depth policy and data analysis, facilitates cross-division collaboration, and supports strategic initiatives that promote accountability and continuous improvement across California's Medi-Cal delivery system.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

You will find additional information about the job in the Duty Statement.

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services Mailing Attn: Certification Technician JC-538294 M.S. 1300 P.O. Box 997411 Sacramento, CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services Drop-Off Certification Section JC-538294 1501 Capitol Avenue, Suite 71.1501 Sacramento, CA 95814 Monday – Friday (excluding holidays) 08:00 AM - 04:00 PM

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact: Peter Min (916) 954-1306 peter.min@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: EEO Officer (916) 440-7370 civilrights@dhcs.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.