EQRO Review Health Program Specialist I (917)

Summary

Work LocationSacramento CountyJob Description And DutiesWhy Join DHCS?The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role.About this RoleThe Department of Health Care Services is seeking a collaborative, detail-oriented Health Program Specialist I to support statewide quality oversight efforts within the EQRO Branch. This position works closely with internal teams, leadership, external partners, and the state's External Quality Review Organization to ensure federally required and state mandated review activities are accurate, consistent, and aligned with Californias Comprehensive Quality Strategy. Through data-driven analysis, coordination across programs, and support of key quality improvement processes, this role contributes directly to enhancing health outcomes and advancing equity for all Californians.Working ConditionsPlease see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.HEALTH PROGRAM SPECIALIST IPosition DetailsJob Code #: JC-538259Position #(s): 803-097-8338-XXXWorking Title: EQRO Review Health Program Specialist I (917)Classification: HEALTH PROGRAM SPECIALIST I$6,623.00 - $8,290.00# of Positions: MultipleWork Location: Sacramento CountyTelework: HybridJob Type: Permanent, Full TimeDepartment InformationDHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .Statement Of Qualifications Requirement SectionApplicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.The SOQ serves as documentation of the applicant's ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. Resumes do not take the place of the SOQ.The SOQ must be no more than two pages in length, single-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.Candidates who do not complete and submit an SOQ may not be considered for this position.Describe your experience applying federal or state laws, regulations, or policies, and how it impacted program operations or compliance.Describe your experience analyzing complex health, policy, or program data and ensuring its accuracy and compliance with requirements.Describe a time you developed or improved a tool, workflow, dashboard, template, report, or policy, and the impact on program operations.Desirable QualificationsAbility to interpret and apply federal regulations, federal quality requirements, and departmental policies to support program compliance oversight.Demonstrated skill in analyzing complex health, quality, or program data to ensure accuracy, consistency, and alignment with organizational standards.Proficiency in producing clear, accurate, and accessible technical reports, written analyses, and content aligned with department standards.Experience working collaboratively with departmental staff, leadership, and external partners to support quality review processes and shared operational priorities.Familiarity with department workflows, operational tools, templates, dashboards, and performance monitoring systems that support quality oversight.BenefitsContinuous and ongoing trainingDiversity, Equity, and Inclusion program activitiesEmployee Assistance Program (EAP)Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:Medical, including health, dental, and vision insurance.Paid Holidays and vacation/leaveDefined retirement programSavings Plus Program (401(k), 457)Medical/Dependent Care Reimbursement AccountsFull benefits information can be found on CalHR's California State Civil Service Employee Benefits SummaryDHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Peter Min(916) 954-1306peter.min@dhcs.ca.govContact requests for Reasonable Accommodations to interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:EEO Officer(916) 440-7370civilrights@dhcs.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Telework and Salary InformationThis position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. This position may be eligible for telework up to five days a week, contingent on operational business needs. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.The selected candidate will be assigned an available DHCS office closest to their residence prior to their start date. The selected candidate will be required to report to their assigned DHCS office and other DHCS locations as needed.Business travel may be required, and reimbursement considers an employee's designated office and residence, subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.For a list of possible DHCS office assignment locations, please reference the reporting location document attached to the duty statement on this job advertisement.Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025(PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. Thetemporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unitcontact listed on this job advertisement for details.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.#J-18808-Ljbffr

Job Description

Work LocationSacramento CountyJob Description And DutiesWhy Join DHCS?The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role.About this RoleThe Department of Health Care Services is seeking a collaborative, detail-oriented Health Program Specialist I to support statewide quality oversight efforts within the EQRO Branch. This position works closely with internal teams, leadership, external partners, and the state's External Quality Review Organization to ensure federally required and state mandated review activities are accurate, consistent, and aligned with Californias Comprehensive Quality Strategy. Through data-driven analysis, coordination across programs, and support of key quality improvement processes, this role contributes directly to enhancing health outcomes and advancing equity for all Californians.Working ConditionsPlease see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.HEALTH PROGRAM SPECIALIST IPosition DetailsJob Code #: JC-538259Position #(s): 803-097-8338-XXXWorking Title: EQRO Review Health Program Specialist I (917)Classification: HEALTH PROGRAM SPECIALIST I$6,623.00 - $8,290.00# of Positions: MultipleWork Location: Sacramento CountyTelework: HybridJob Type: Permanent, Full TimeDepartment InformationDHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .Statement Of Qualifications Requirement SectionApplicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.The SOQ serves as documentation of the applicant's ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. Resumes do not take the place of the SOQ.The SOQ must be no more than two pages in length, single-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.Candidates who do not complete and submit an SOQ may not be considered for this position.Describe your experience applying federal or state laws, regulations, or policies, and how it impacted program operations or compliance.Describe your experience analyzing complex health, policy, or program data and ensuring its accuracy and compliance with requirements.Describe a time you developed or improved a tool, workflow, dashboard, template, report, or policy, and the impact on program operations.Desirable QualificationsAbility to interpret and apply federal regulations, federal quality requirements, and departmental policies to support program compliance oversight.Demonstrated skill in analyzing complex health, quality, or program data to ensure accuracy, consistency, and alignment with organizational standards.Proficiency in producing clear, accurate, and accessible technical reports, written analyses, and content aligned with department standards.Experience working collaboratively with departmental staff, leadership, and external partners to support quality review processes and shared operational priorities.Familiarity with department workflows, operational tools, templates, dashboards, and performance monitoring systems that support quality oversight.BenefitsContinuous and ongoing trainingDiversity, Equity, and Inclusion program activitiesEmployee Assistance Program (EAP)Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:Medical, including health, dental, and vision insurance.Paid Holidays and vacation/leaveDefined retirement programSavings Plus Program (401(k), 457)Medical/Dependent Care Reimbursement AccountsFull benefits information can be found on CalHR's California State Civil Service Employee Benefits SummaryDHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Peter Min(916) 954-1306peter.min@dhcs.ca.govContact requests for Reasonable Accommodations to interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:EEO Officer(916) 440-7370civilrights@dhcs.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Telework and Salary InformationThis position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. This position may be eligible for telework up to five days a week, contingent on operational business needs. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.The selected candidate will be assigned an available DHCS office closest to their residence prior to their start date. The selected candidate will be required to report to their assigned DHCS office and other DHCS locations as needed.Business travel may be required, and reimbursement considers an employee's designated office and residence, subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.For a list of possible DHCS office assignment locations, please reference the reporting location document attached to the duty statement on this job advertisement.Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025(PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. Thetemporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unitcontact listed on this job advertisement for details.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.#J-18808-Ljbffr