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Job Description
Summary
Minimum Starting Salary: $90,000.00 per year
The City of Waco Seeks
An individual who possesses strong expertise in the integration of radio communications equipment and systems. The candidate will be responsible for supervising the operations, services, and personnel associated with the Public Safety Radio System.
Minimum Qualifications
Required:- Associate's Degree in Information Technology, Engineering, Electronics, Business Administration, Public Administration or related field.
- Four (4) years experience in communications systems; project management, business management, public administration
- or an equivalent combination of education and experience.
- Valid Texas Driver's License.
- FCC General/Operator license.
Position Overview
Under general supervision, supervises the operations, services, and staff of the multi agency Public Safety Radio System (PSRS) in the Office of Emergency Management (OEM); maintains installs and repairs communications systems, equipment, components, and peripheral devices; installs and maintains operating system software and
servers.
Essential Functions- Supervises and directs the daily activities of PSRS communications staff; screens and assigns workload; plans, prioritizes and assigns tasks and projects; provides technical leadership and guidance, trains staff, monitors work and evaluates performance; meets with staff to discuss and resolve technical issues; reviews work to assure the work quality and timely accomplishment of assigned duties and responsibilities.
- Provides support and maintenance and repair of all City, County, and outside agency radios, and dispatch center radio consoles on a 24/7 basis.
- Maintain the master radio database of every radio, console, and device assigned to use the City's radio system.
- Performs installations of Software Security Updates, Software patches, hot fixes, and Radio Service Software for all various operating systems on desktop computers, laptops system servers, and virtual servers that support the Motorola P25 digital radio system and dispatch center.
- Performs backups of the Radio Network Security and Data protection servers, and Radio management terminals and database. Monitors the alarm systems and responds to site alarms and assist with reporting of tower lights outages to the Federal Aviation Administration (FAA) when required.
- Supervises the maintenance and repair of radio communications system and equipment; monitors and resolves system issues and performs troubleshooting to diagnose complex system problems; assists technicians as required; assures that the radio communications operations and equipment meet state and federal compliance regulations.
- Coordinates and supervises work activities; assists Technicians with workload planning, fault analyses and technical issues; coordinates work orders, schedules and equipment requests with City departments. Collects financial and administrative information and compiles data for reports; oversees in-house training and safety programs; manages supplies and equipment inventory and orders materials and equipment; develops equipment specifications as needed.
- Researches regulations, procedures and technical reference materials; assures equipment meets Federal Communications Commission (FCC) rules, regulations and standards; assures compliance with all City and state safety policies and procedures; maintains City FCC communications licenses.
- Coordinates with outside agencies; maintains equipment and network database and documents system updates; interprets and explains City/County policies and procedures.
- Monitors PSRS communications system for errors, interference and traffic loading patterns.
- Establishes procedures and guidelines for PSRS communications system operations.
- May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.
To learn more about the benefits offered, visit our Benefits page.
Why Work For Waco:- Meaningful and challenging work
- Make a difference and improve communities
- Competitive Salary and Benefits
- Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
- Mandatory TMRS Retirement Plan with a 2:1 City Match
- Education Assistance Program
- Paid Parental Leave
- Employee Assistance
- Longevity Pay
- And More!
- Chance to do work you are passionate about
- Desire to give back
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ABOUT THE COMPANY
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City of Waco
Show moreWaco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.
Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College.
The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame. Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more.
Governance and Organization
Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge.
The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA+ and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million.
The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.
The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing.
With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.
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