Chief Administrative Officer, Building Services

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At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Position Overview: This position is a Senior Manager, Leadership position that will oversee multiple divisions. They will be expected to lead, coordinate and manage projects while effectively communicating efforts/progress through oral presentations, written memos, or developing talking points for City executives. They will be responsible for drafting and responding to City Council and Boards and Commissions agenda items, follow-ups, questions, public information requests, and initiatives. The Chief Administrative Officer is responsible for their assigned area’s financial forecast development and presentation, internal scheduling, planning and production of all required budget documents, performance measures data collection and reporting, and internal budget to actual reporting throughout the fiscal year.

The ideal candidate will have knowledge of facility services and will be a change agent and big picture thinker who connects a myriad of activities into an integrated system of standards and performance measurements to achieve results and improve standards. They should have experience in, and be comfortable and competent with, managing information and making decisions, finding innovative solutions to problems, and administering and monitoring budgets. They should have demonstrated success in working in a deadline driven environment while balancing multiple projects and changing priorities and demonstrated organizational development and change management skills, highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures.

Job Description:

Purpose:

Performs work under minimal supervision. This position reports directly to a Department Director or Assistant Director within the organization and is responsible for overseeing multiple support services within a department.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans, organizes, directs, audits and controls support services within the department. The services assigned to this type of workgroup provide a more complex strategic focus to the overall business operations.
  
• Analyzes business and workforce needs to develop targeted short and long range strategies, and implement operational plans to meet performance measures. Operational plans include the strategic involvement and mediation for departmental workforce issues.
  
• Works to align the programmatic services and activities of internal systems, which are associated with the desired outcomes for the department.
  
• Serves as a direct or indirect resource for the department's operational needs.
  
• Works to influence and serve as an advisor by communicating the business strategy to Executive leadership, City Officials or policy makers both internal and external to the department. Confers with the stakeholders to execute comprehensive program development which impacts the departmental policy initiatives.
  
• Provides solutions to complex problems and works to resolve difficult issues between involved parties.
  
• This job may have the responsibility for the development and monitoring of a departmental budget. In large departments, this job serves as an administrative resource tying budget needs to the programs of the organization.
  
• Develops and evaluates short range and long range strategic plans and establishes the criteria for a variety of human resources and business services projects, programs, and plans.
  
• Administers contracts and vendors to ensure delivery of agreed upon deliverables.
  
• Prepares and reviews reports as part of the process of monitoring and communicating performance results.
  
• Makes recommendations associated with purchasing and expenditures for departmental programs.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business case development, strategic business planning, reengineering, organizational change strategies, performance measurement, and project management.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Skill in handling conflict and uncertain situations.
  
• Ability to analyze and resolve irregular events.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business; Finance; Accounting; or Economics or related field, plus five (5) years of experience associated with department wide budget programs or programs associated with operational services, of which three (3) years must be supervisory.
  
• Masters degree in Business, Finance, Accounting, Economics or other related field may substitute for two (2) years of the required managerial experience
  

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Proven experience leveraging facilities and operational data as a strategic asset to drive decision-making, optimize service delivery, and enhance administrative efficiency.
  
• Skilled in applying analytics to automate workflows, improve asset management, and support long-term planning in collaboration with technology and executive leadership.
  
• Has an in depth understanding of GAAP (Generally Accepted Accounting Principles) and managing a program budget that is aligned with strategic and operational goals and objectives
  
• Experience in collaborating with executives, division managers, and supervisors regarding strategic planning, performance management/ measurement, and data analytics
  
• Experience with process improvement , establishing defined measures of success, metrics, andincremental short and long-term goals surrounding equity, diversity, and inclusion.
  
• Experience withleading, overseeing and managing multiple diverse divisions/business units, and with counseling, coaching and managing staff performance
  
• Project Management Professional certified or the ability to obtain within six months of hire.
  
• Lean Six Sigma Certified or the ability to obtain within six months of hire.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

Please note that the Department may close the job posting at any time after seven (7) days.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Days and Hours:

Monday through Friday; 8:00 a.m. to 5:00 p.m.
Hours may vary depending on departmental needs and initiatives. Some evening, weekend and holiday work may be required. Exempt-level position.

Work Location: 411 Chicon St, Austin, TX 78702

Salary Range: $100,630.40 - $130,832.00

This position may require an assessment.

A resume and cover letter are required for consideration.

Important Application Information - City of Austin

The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

Application Requirements:

• List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
  
• Do not use statements such as “see resume” or “see LinkedIn profile.”
  
• Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
  
• A cover letter is required and should describe your interest in the position and highlight relevant experience.
  
• All responses to supplemental questions must be supported by information in your application.
  
• No changes will be accepted after the job posting closes.
  

If you are Selected as a Top Candidate:

• We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
  
• Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.
  
• Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body. Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications. A formal and official verification process will be required before the offer extension step if you are selected for the offer.
  

Driving Requirement (if applicable):

• This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date.
  
• External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
  

Travel:

• If the position requires travel, you must meet Driver Safety Program standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.
  

Essential/Critical Employee Designation:

• Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.
  

Work Conditions:

• Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.
  
• A skills assessment may be required as part of the hiring process.
  

Veteran Preference:

• Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.
  

Internal Candidates - Good Standing Policy.

Background Check:

• A criminal background check may be required, depending on the responsibilities of the position.
  

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-05

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• City of Austin

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