IT Software Engineer -EMS

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The City of Austin's Emergency Medical Services Department provides 9-1-1 emergency medical response to the citizens of Austin and Travis County serving a population of over 2.2M citizens in a service region of over 1,039 square miles. While most of the assistance we give to the community is medical in nature, the smallest part of what we do involves truly time-critical life-threatening emergencies. Yet everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.

The IT Software Engineer will focus on developing and maintaining solutions within the Power Platform and SharePoint environments. This role involves creating custom applications, automating workflows, and enhancing user experiences through these platforms. Additionally, the Software Engineer will be responsible for SQL development, ensuring efficient data management and integration. The ideal candidate will work closely with our data and app solutions team to deliver high-quality software solutions that meet the department's needs.

Job Description:

IT Software Engineer

Purpose:

IT Software Engineers are members of an agile-oriented cross-functional team who leverage software to solve real-world problems. This position actively develops new software code and works to maintain existing code with a high degree of quality, leveraging software design principles, ingenuity and creativity, attention to detail, and analytical skills to devise unique and innovative software solutions.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists in the research, design, development, testing, implementation, and management of service/product solutions
  
• Participates in and supports implementation, development, enhancement, and software source code and script modifications
  
• Analyzes, creates, automates tests, and verifies and validates whether system and software solutions meet specified requirements
  
• Monitors performance and identifies errors and remediation
  
• Supports legacy systems, technology, processes
  
• Owns all aspects of development, from UX planning to deployment
  
• Ensures high-quality software deliverables by leveraging automation and tooling best practices.
  
• Participates in the design and development of the test automation framework and any in-house tools required.
  
• Debugs, troubleshoots, and isolates software problems. Suggests fixes to issues by doing a thorough analysis of root cause and impacts of the defect.
  
• Assists with the integration of solutions to other applications and platforms.
  
• Participates in the definition of development guidelines and standards.
  
• Assists with incident resolution.
  
• Manages integration of software components.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of software design concepts, application servers, middleware applications and other software-related tools and concepts.
  
• Knowledge of programming languages like Javascript, C++, Python, Java etc.
  
• Knowledge of software development lifecycles and agile development methodologies.
  
• Knowledge of relational databases (e.g., MySQL, PostGreSQL, Oracle).
  
• Knowledge of Operating Systems (Linux, UNIX, MacOS etc.)
  
• Knowledge of DevOps and CI/CD principles and tools.
  
• Knowledge of configuration management, test-driven development, and release management
  
• Knowledge of mobile applications, ecosystems and development.
  
• Skill in automation & orchestration, scripting & coding, CI/CD, containerization, testing, infrastructure as code (IaC), cloud orchestration & computing, release and deployment, and solution development skills.
  
• Skill in software security.
  
• Ability to design and code the right solutions starting with broadly defined problems.
  
• Ability to work in an agile environment to deliver high-quality software.
  
• Ability to collaborate with experienced cross-disciplinary teams to conceive, design, and bring innovative products and services to market.
  
• Ability to investigate and analyze information, and to draw conclusions.
  
• Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
  
• Ability to adapt quickly to short timelines, changes in prioritization, and ambiguity in an agile work environment.
  
• Ability to work with multiple layers of complexity.
  
• Ability to adhere to required compliance to all change management policies and procedures.
  
• Ability to adhere to required compliance to all information security policies and procedures.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus one (1) year experience
  
• Experience may substitute for education up to four (4) years
  

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience with Power Platform development, including Power Apps, Power Automate, and Power BI with certification in Microsoft Power Platform, or the ability to obtain certification within the first six (6) months of hire.
  
• Proficiency in SharePoint development and customization.
  
• Advanced SQL development skills, including query optimization and database design.
  
• Experience with Microsoft Azure services, including familiarity with .NET framework and C# programming.
  
• Knowledge of front-end development technologies such as HTML, CSS, and JavaScript.
  
• Experience with RESTful APIs and web services.
  

Notes to Candidate:

Regarding your Application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
  
• Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
  
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
  
• Incomplete applications will not be considered.
  
• A cover letter resume is required for this position.
  

EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Salary:

$33.49- $42.71

Location:

15 Waller St

Hours:

8:00 a.m. - 5:00 p.m. Flexible

Employee schedules are flexible; however individuals are required to work 8 hour shifts during the core hours of 7:00 AM and 6:00 PM, Monday through Friday.

A hybrid work schedule may be available after the successful completion of a three-month in-office training period.

Veterans:

Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position, you will be required to provide your DD214.

Internal Applicants:

Employees in Good Standing, who are candidates within the Department or division that the position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview.

ATCEMS employees must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-05

• 

• City of Austin

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