Clinic Operations Office Specialist - DPH

The Job

This recruitment is only open to current County of San Bernardino, San Bernardino County Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in your work experience.

The Department of Public Health (DPH) Clinic Operations Section is recruiting for an Office Specialist who performs administrative clerical support work involving a variety of complex and/or specialized departmental programs and services. Office Specialists use independent judgment to interpret and explain non-routine policies, perform research and problem-solving and working under general direction.

Duties may include but are not limited to the following:

• Reviews, audits and processes a variety of transactions in accordance with applicable rules and regulations. Corrects or requests re-submittal of transactions in accordance with County policies.
• Counsels, advises, assists and explains complex policies, procedures, practices and local, state and federal regulations to employees, clients, and the general public.
• Researches and responds to problems and complaints.
• Monitors and ensures compliance with all applicable laws and regulations related to credentialing employees (providers), building and business permits.
• Contacts, collects, reviews and responds to outside sources to obtain and/or verify information (e.g. licenses, certifications, education and work history of healthcare providers and licensed individuals.
• Prepares and maintains a wide variety of detailed documents, reports, case histories, financial, medical, legal record. Track upcoming expirations and initiate renewal processes to avoid lapses in credentials.
• Coordinate with committees, prepare documentation for credentialing file review.
• Communicate and act as a liaison between providers, internal departments, external agencies to resolve discrepancies and gather required information.

For more detailed information, view the Office Specialist job description.

HEALTH BENEFITS PAID TIME OFF RETIREMENT PERKS

• Medical & Dental: Family Coverage
• Vision: Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account: Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability
Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

CONDITIONS OF EMPLOYMENT

Pre-employment process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Mileage reimbursement is available.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

EXPERIENCE

Two (2) years full-time experience performing complex clerical tasks in an office environment. Experience must be comparable to duties performed by a clerical lead worker and/or supervisor, fiscal assistant, or other office work which is non-routine in nature and requires exercising independent decision making.

Experience must be clearly described on the application and must include performing a variety of clerical tasks including public contact and computer usage.

Note: Retail sales and food service experience is not qualifying.

EDUCATION

Must possess a high school diploma or GED, or a U.S. Department of Education approved High School Equivalency Test.

Desired Qualifications

Experience in a healthcare environment and using computer applications are highly desirable.

Selection Process

There will be an online assessment of knowledge and skills in the following areas:

• Interpreting Rules and Regulations
  
• Office Procedures and Practices
  
• Public Contact
  
• Basic Fiscal Concepts
  
• Work Accuracy and Attention to Detail
  

Details of the online assessment process will be emailed once the recruitment has closed.

IMPORTANT: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Clerical Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 9/12/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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