Confidential Aide (Confidential Administrative Support I), President's Office

Job Summary:

The Confidential Aide is critical to maintaining the President’s and Chief of Staff ‘Calendars and make adjustments as needed based on changing priorities or emerging situations. This position analyzes individual meetings and events, prepare summaries, briefing and supplemental information for president to attend. Research and analyze highly confidential and sensitive information regarding students, staff and faculty, and off campus stakeholders. Coordinate coverage for events and meetings with Vice Presidents when President cannot attend and provide supporting documentation. Analyze short and long-term patterns proactively manage highly seasons, travel and the President and Chief of Staff leadership priorities. Provides daily lead oversight and instruction to student assistants to ensure efficient office operations.

Responsibilities:

Briefing Folders - Under direct supervision, independently analyze individual meetings and events and prepare detailed summaries, supplemental materials for information that will be referred in briefing. Research and analyze highly confidential and sensitive information regarding students, staff, faculty, and off-campus stakeholders requesting meetings with the President. Analyze compensation data and develop summary reports with supporting analysis to be used in the meet and confer process and in negotiations of collective bargaining agreements. Research and summarize historical and performance data such as grant performance, individual biographies, and nonprofit information including purpose and performance, governing board associations, and 990 filings, providing context for institutional decision-making. Collaborate with other divisions to determine where information can be obtained and collaborate with stakeholders to collect it. View information that may affect collective bargaining unit positions and negotiations. Be privy to, and consistently utilize sensitive and highly confidential data related to collective bargaining activities/grievance processing. Such information would include, but is not limited to data used in collective bargaining and other related activities; and may process and administer information contained in case files for PERB unfair labor practice cases, and contract grievance arbitration cases.

Maintaining the President’s and Chief of Staff’s Calendars - Under direct supervision maintain President’s and Chief of Staff’s confidential calendars, and independently make adjustments as needed based on changing priorities or emerging situations. Coordinate with Vice Presidents to cover events and meetings when the President cannot attend and provide the necessary supporting documentation. Anticipate and resolve potential conflicts, and use discretion to determine when to reschedule, delegate, or decline requests. Review short- and long-term scheduling patterns to proactively manage high activity seasons, travel, and align commitments with the President’s and Chief of Staff’s leadership priorities.

Scheduling and Coordinating Meetings and Events - Under direct supervision negotiate and schedule highly confidential meetings with internal and external stakeholders based on priorities established by the President, Chief of Staff, Deputy Chief of Staff, or by independent analysis and judgement of high priority or sensitive situations. This position is regularly involved in communications that may affect collective bargaining, unit positions, and negotiations. Analyze and adjust meeting participants to ensure appropriate management and staff representation. Independently determine and coordinate needs for meetings and events including location, hospitality, invitations, technical needs, RSVPs, and guest accommodations such as parking and escorts. Review and analyze events coordinated by others and independently determine whether the logistics, program flow, and audience composition are appropriate for the President’s participation. Exercise discretion to recommend adjustments or decline participation when necessary. Collaborate with the overseeing Vice Presidents to address gaps, resolve conflicts, and ensure that all logistics are well-coordinated and appropriate for the President’s appearance.

Office lead coordination - Provide lead work direction to 3-4 Student Assistants for daily tasks related to routine administrative functions. Responsibilities include, but are not limited to:
- Incumbent will provide onboarding and training student assistants about customer service to callers and visitors, analyzing and routing incoming mail, monitoring and ordering office supplies, preparing
and distributing outbound correspondence, maintaining hard copy and electronic files, provide additional training and guidance as needed.
- Incumbent will hold meetings with Student Assistants.

Administrative Support - Administrative support to the President, Chief of Staff, and Deputy Chief of Staff as needed. Arrange telephone calls for President Morales with internal and external stakeholders that are often highly confidential and sensitive in nature. Take notes at meetings and is privy to conversations and information that may affect collective bargaining unit positions and negotiations.

Other Job-General Administrative Duties - Provide customer service to callers and visitors not related to position, provide instruction to Student Assistants, respond to requests, maintain paper and electronic records, and varied administrative tasks. Related Duties as assigned

Perform other classification-related duties as assigned.

Minimum Qualifications: Required Education and Experience.

Bachelor’s degree and directly related experience, or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the position.

Required Knowledge, skills, and Abilities:

• A basic foundation of knowledge of the principles of organization, administration and management; and the ability to analyze and find solutions to problems, work independently, communicate effectively, and write clear and concise reports.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Exceptional written and verbal communication skills with the ability to engage a wide variety of internal and external stakeholders.
• Ability to effectively research, synthesize, and present information from diverse sources to support executive-level decision-making.
• Demonstrated capacity to analyze complex problems, apply sound judgment, and develop innovative solutions independently and collaboratively.
• Emotional maturity.
• Self-motivated, reliable, adaptable, and able to work effectively in a dynamic and fast-paced environment.
• Proven ability to handle highly confidential information with discretion and demonstrate the highest level of service and responsiveness.

Preferred Qualifications:

• Bachelor’s degree from an accredited university in a related field.
• Five years of experience in an administrative role, preferably within a higher education or a similar complex organizational environment.
• Strong analytical skills that reflect ability to identify information needed in a variety of situations.

Compensation and Benefits:

Anticipated Hiring Range: minimum $4,261 - maximum 6,250 monthly.

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: Friday, September 10, 2025.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Sep 19 2025 Pacific Daylight Time
Applications close: Oct 10 2025 Pacific Daylight Time

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• California State University, San Bernardino (CSUSB)

• (909) 537-4388

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