JOIN THE CITY OF AUSTIN TEAMAt the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
- Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
- Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
ABOUT AUSTIN WATER:
For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up-we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.
Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.
Job Description:Purpose:Working independently with general direction, this position exercises considerable judgment and uses comprehensive knowledge of broadly defined practices, policies, and procedures. This position plans and coordinates activities, and manages supervisors and crews assigned to the daily operations of the water distribution and wastewater collection systems. This position works on multiple/diverse complex issues and selects the methods, techniques, and evaluation criteria for obtaining results.
Duties, Functions and Responsibilities:Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides technical expertise on a variety of distribution and collection activities.
- Reviews, evaluates, and records data using PCs and video equipment in preparing and producing reports to ensure quality, productivity, and accuracy of work assignments.
- Interprets applicable Federal, State, and Local ordinances and regulations and ensures compliance.
- Coordinates activities with engineers, construction inspectors, and other City departments. Communicates and responds to issues or concerns of constituents, other departments, and public and private entities. Acts as liaison with other departments, divisions, and organizations.
- Prepares correspondence and reports.
- Investigates and responds to citizen complaints and concerns. Confers with property owners, other utilities, and regulatory agencies.
- Evaluates progress and results and recommends major changes in procedures, processes, and policies. Conducts independent inspections of project for quality control.
- Evaluates program objectives, documents alternatives or modifications, communicates changes to staff, and oversees implementation of changes. Operates with substantial latitude for independent action or decision.
- Assists in budget preparation.
- Develops and implements procedures related to asset control.
- Develops specifications for purchases.
- Ensures proper training and guidance is provided for personnel.
Responsibilities - Supervisor and/or Leadership Exercised:Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of the function of water and wastewater projects, engineering principles and practices, design, construction cost, and scheduling.
- Knowledge of computer maintenance management systems and databases.
- Knowledge of City of Austin policies and procedures related to pipeline operations.
- Knowledge of City of Austin safety policies and procedures.
- Knowledge of moderately complex utility mathematical formulas involving addition, subtraction, multiplication, and division of standard and metric units of measure using whole numbers, fractions, decimals, computing rate, ration, and percent.
- Skill in communicating effectively both verbally and in writing.
- Skill in using computers and related software.
- Ability to establish and maintain good working relationships with internal and external customers.
- Ability to understand, follow, and provide written and/or verbal instructions and training.
- Ability to plan and manage teams engaged in complex operations and line maintenance program.
- Ability to work in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions.
- Ability to work various work shifts, on-call, and call back hours.
- Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business.
- Ability to demonstrate experience in the function of water and wastewater projects, engineering principles and practices, design, construction cost, and scheduling.
Minimum Qualifications:- Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in construction maintenance, including seven (7) years of progressively responsible experience in the management, operation, and maintenance of a water distribution and wastewater collection system, including two (2) years of supervisory experience of maintenance/construction work groups.
OR
- Graduation with a Bachelor's degree from an accredited college or university in business, technical, engineering, or another related field, plus four (4) years of experience in the management, operation, and maintenance of a water distribution and wastewater collection system experience in an area related to the individual job and two (2) years of supervisory experience of maintenance/construction work groups.
Licenses and Certifications Required:- Valid Texas Class C Operator Driver License required at time of hire.
- Positions in water distribution: A Class C Water Distribution License from TCEQ required at time of hire. A Surface Water License may substitute for the Class C Water Distribution License.
- Positions in wastewater collection: A Class II Wastewater Collection License required at time of hire
Preferred Qualifications:- Experience performing the full range of supervisory responsibilities, including the demonstrated ability to manage performance and employee career development plans
- Skill and experience in planning and organizing while in a lead or supervisory role
- Experience using geographic information systems (GIS) in a water or wastewater utility environment
- Experience with Computerized Maintenance Management Systems (CMMS) such as HANSEN, INFOR, or other similar software
- Experience working with other departments within an organization to network, collaborate and achieve established goals
- Ability to read and interpret as-builts and plan sheets
- Experience in business writing/editing and developing professional correspondence in a variety of formats
Notes to Candidate:Position Overview: The superintendent in this position will be responsible for overseeing and managing Valves, Hydrants & Minor Hydrant Repair work groups as part of Distribution System Maintenance. This will have responsibility for managing both direct and indirect reports who respond to water infrastructure emergencies. This position must be able to manage a large budget, work with contractors and customers, as well as be able to participate in strategic planning and goal setting for the work group. This superintendent will also be on an on-call rotation where they will be required to oversee and manage on-call emergencies.
Pay Range: $35.50 - $45.27
Position(s) will be filled at the following location: Glen Bell Service Center, 3907 S. Industrial Dr., Austin, 78744
Days and Hours: Monday through Friday, 7:30 a.m. to 4:00 p.m
Benefits:Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click
HERE for more information.
When completing the City of Austin employment application:- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
- Provide each job title and accurate employment dates for all jobs included on the application.
- Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
- The City of Austin employment application is an official document; incomplete applications will not be considered.
Applications must be fully completed to be considered. If you are selected as a top candidate:- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
- If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
- A criminal background investigation is required
Retention Incentive Bonus:This position may be eligible for an Incentive Bonus of up to
$3,000!$500 after 90 days.
$500 after 180 days.
$1,000 after 1 year.
$1,000 after 2 years.
Technical Licensure:- Valid Texas Class C Operator Driver License required at time of hire.
- Positions in water distribution: A Class C Water Distribution License from TCEQ required at time of hire. A Surface Water License may substitute for the Class C Water Distribution License.
- Positions in wastewater collection: A Class II Wastewater Collection License required at time of hire
Driving Requirement:This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the
City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Travel:If you are selected for this position, and meet the
Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Work EnvironmentThis position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify workload on demand and multitask. Position requires working in environments which may have hazardous situations.
Physical Requirements:This position will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise.
Confined-Space Entry Requirements:- Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered.
- Candidates must be able to qualify for the Utility’s Respiratory Protection Program.
- Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus (SCBA).
Climbing Requirements:Candidates must be able to perform duties with confidence at sites where climbing heights of up to 50 feet is required on ladders that support weight as designated by work area.
Pre-Employment Testing Requirements:- Selected candidates will be required to complete and pass a drug and alcohol screening test.
- Selected candidates will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC)strength/agility test.
Essential Employee:This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.
Secondary Employment:- All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
- Austin Water will review all secondary employment.
- Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
90-day Provision:This posting may be used to fill additional vacancies that occur within the department.
All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.
Please note this posting may close any time after 7 days.Important Note to Applicants:Please be aware that the Job Posting Close Date reflects the
final day to apply, but the posting will
close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you
save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2025-10-09