Employment/Personnel Analyst I/II- Library Department

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.

Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.”

SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org . Join us to make a difference!

Position Duties

The San Jose Public Library is currently recruiting for a motivated and detail-oriented Analyst I/II for the Library’s Personnel Unit .

The Personnel Unit is a dedicated group of professionals , includ ing a Senior Analyst, two Analysts (Learning and Development and Employment /Personnel ) , one Staff Specialist and one Library Clerk . Together, the Personnel Unit is responsible for all human resources related function for the San Jose Public Library Department . This Analyst will play a key role in leading the Library’s r ecruitments and hiring efforts , while also providing support for various human resources related functions . This position reports to the Senior Analyst of the Personnel Unit and is based at the Dr. Martin Luther King, Jr. Library.

This is an exciting opportunity for an individual who is passion ate about human resources , recruit ment , and public service. If you're looking to make a meaningful impact in a fast-paced and collaborative environment, we encourage you to apply.

Salary Ranges:

• Analyst I: $ 92,994.72 - $1 13,022.00 annually
  
• Analyst II: $ 101,468.64 - $1 23,330.45 annually
  

Key Responsibilities

• Oversee the end-to-end hiring process for the Library Department , ensuring timely and efficient recruitment aligned with established policies and procedures.
  

• Conduct recruitments and f ill vacancies in a timely and efficient manner, while en sur ing compliance with City hiring guidelines and best practices
  

• Collaborate with and a ssist hiring managers in drafting/editing job descriptions, identifying job core competencies , develop ing screening and interview questions , establish ing recruitment timelines , and implementing targeted marketing strategies
  

• Analyze and interpret job classification specifications to ensure recruitment job descriptions, screening criteria, and hiring practices are consistent with required qualifications, essential functions, and distinguishing characteristics.
  

• Create and publish job posting s , screen applications fo r minimum q ualifications , c oordinate interviews, and facilitate interview panel orientations and post-interview debriefs .
  

• C onduct reference checks , make salary recommendations for offers, and prepare formal offer letters
  

• Respond to candidate inquiries regarding application status, interview outcome s, and general recruitment process questions.
  

• Coordinate high - volume and multi-hire recruitment s , ensuring streamlined coordination and consistent communication with stakeholders.
  

• Track and report o ut on recruitment metrics, including vacancy rate s, time-to-fill, and other key performance indicators.
  

• Coordinate and process temporary staffing request s , including the preparation and submission of required memos and documentation
  

• Participate in process improvement initiatives to enhance recruitment workflows and increase operational efficiency
  

• Serves as liaison between the Library Department’s hiring managers and the City’s Human Resource Recruiters (Business Partners) to ensure alignment to recruitment protocols and timely filling of vacancies
  

• S upport the Personnel Unit in other human resources functions as needed, including workforce development, class ification and comp ensation , position management, position budget, performance management, workers’ compensation, leave of absences, disability/return to work , and department safety compliance.
  

The successful candidate should possess a solution-driven approach to problem solving, excellent project management skills, and the ability to provide exceptional customer service in a fast-paced environment .

Minimum Qualifications

Analyst I: A Bachelor's Degree from an accredited college or university.

Analyst II: A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.

Acceptable Substitution: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis.

Other Qualifications

COMPETENCIES

• Job Expertise - demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
  

• Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
  

• Customer Service - approaches problem solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful, and friendly manner.
  

• Project Management - Ensures support for projects and implements agency goals and strategic objectives .
  

• P roblem Solving - approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
  

• Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate .
  

• Teamwork & Interpersonal Skills - demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
  

• Communication Skills - communicates and listens effectively orally and in writing and responds in a timely , effective, positive, and respectful manner; written reports and correspondence are accurate , complete, current; well organized, legible, concise, neat, and in proper grammatical form.
  

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process.

If you have questions about the duties of these positions, the selection , or the hiring processes, please contact Eduardo Gonzalez at Eduardo1.Gonzalez@sanjoseca.gov

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 10/13/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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