PRINCIPAL HUMAN RESOURCES ANALYST (DISABILITY COMPLIANCE)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs highly complex analytical and sensitive work related to one or more areas within a human resources (HR) function, including recruitment and selection, compensation, human resources information systems , leave management, employee compliant resolution, and/or disability compliance in accordance with federal and state laws and guidelines; may supervise, assign, review, and participate in the work of staff responsible for a personnel services program.

Examples of Duties

Under minimal oversight, performs a combination of the following job duties depending on area of assignment

• Performs highly complex and sensitive work related to one or more areas within Human Resources
  
• Provides guidance for other team members on complex human resources management projects and programs
  
• Gathers data and identifies and forecasts program costs
  

• Communicates with various levels of management and external vendors
  

• Plans, conducts, and takes the lead or project management role on major projects; reviews and evaluates results
  

• Administers and oversees human resources programs
  

• Coordinates and leads committee meetings and/or other established meetings
  

• Recommends new policies or programs to meet unforeseen or unmet agency-wide needs
  

• Conducts training on HR policies and procedures agency-wide
  

• Prepares monthly and annual required reports
  

• Researches and writes responses to inquiries from executive officers, department heads, and employees
  

• Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices
  

• Conducts highly complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes, and other application materials
  

• Responds to highly complex classification and compensation requests and issues, reviews salary recommendations, leads the pay-for-performance analysis and market review studies, and develops and updates job specifications
  
• Ensures the integrity of employee data in the HR information system. Leads the employee data auditing process and generates complex reports. Works closely with departments to administer and support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness
  
• Conducts highly complex work in support of the Employee Complaint Resolution Office, investigates alleged violations of human resources and administrative policies, facilitates round table meetings, makes disciplinary recommendations, and promotes the Employee Assistance Program (EAP)
• Performs highly complex functions specific to the administration of Metro's Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty, policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees' return to work
  
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business Administration, Public Administration, Human Resources Management, or a related field; Master's Degree in a related field preferred

Experience

• Five years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience administering ADA (Americans with Disabilities Act (Title I)) Interactive Process and/or Disability Compliance Programs
• Experience applying local, state, and federal laws, rules and regulations, ADA (Americans with Disabilities Act (Title I)) and California FEHA (Fair Employment and Housing Act) rules
• Experience applying CMIA (Confidentiality of Medical Information Act) & HIPAA (Health Insurance Portability and Accountability Act) rules & regulations
• Experience administering FMLA (Family and Medical Leave Act) and/or CFRA (California Family Rights Act)
• Experience working in a unionized environment

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of human resources, especially as they relate to the assigned unit
  
• Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency
  
• EEO and Affirmative Action rules and regulations
  
• Collective bargaining agreements
  
• Research and report preparation methods
  
• Forecasting and planning methods
  
• Item Analysis techniques
  
• Applicable business software applications
  

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Performing complex human resources work in a specialty area assigned
  
• Managing a project from inception to culmination
  
• Analyzing situations, identifying problems, and recommending solutions
  
• Exercising sound judgment and creativity in making conclusions and recommendations
  
• Communicating effectively orally and in writing
  
• Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.
  
• Interacting professionally with various levels of Metro employees and outside representatives
  
• Supervising, training, and mentoring staff
  
• Preparing comprehensive reports and correspondence
  

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements
  
• Meet tight time constraints and deadlines
  
• Handle highly confidential information
  
• Utilize capabilities of computer technology and software packages
  
• Compile and analyze data
  
• Mediate, negotiate, and resolve disputes
  
• Apply mathematical computations and formulas
  
• Think and act independently
  
• Read, write, speak, and understand English
  

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(SH)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years20 days
Beginning of 6th - 10th year25 days
Beginning of 11th - 15th year30 days
Beginning of 16th + years35 days

Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at www.benefits.metro.net .

Closing Date/Time: 10/15/2025 5:00 PM Pacific

• 

• Los Angeles County Metropolitan Transportation Authority - LA Metro

Show more