Director, Academic Effectiveness & Strategic Planning

Type of Appointment: Full Time, At-Will

Job Classification: Administrator II

Anticipated Hiring Range: $11,446 - $12,019 monthly (Commensurate with qualifications and experience)

Work Schedule: Monday - Friday 8:00 am - 5:00 pm

Recruitment Close Date: Open until filled

Priority Application Date: October 21, 2025

THE DEPARTMENT:

The Office of Academic Programs provides strategic, tactical and administrative leadership and oversight on matters related to undergraduate and graduate programs and curriculum, the General Education program, academic policies, assessment of student learning, academic quality and program integrity, program reviews, and specialized and institutional accreditation. The Office is responsible for the oversight, communication and enforcement of CSU policies, guidelines, and Presidential Directives related to Academic Programs. The Office of the President is responsible for all operational and strategic aspects of the University, including student recruitment, retention and graduation; academic policies and programs; state and non-state operating budgets; personnel policies and procedures; external outreach, collaboration and fundraising.

DUTIES AND RESPONSIBILITIES:

Assessment, Program Review, and Accreditation

• Assessment and program review are key elements of academic effectiveness. This position leads the strategic operations of assessment and program review, and alignment with institutional effectiveness.
• Institutional Assessment: Promote understanding and support for institutional assessment initiatives and programs and a campus-wide scholarship of assessment.
• Lead the design, implementation, and assessment of university-level learning goals and general education learning outcomes.
• Produce reports and facilitate discussions of assessment findings and utilization of findings with key constituents.
• Maintain records of all institutional assessment activity, including changes made for improvement.
• Provide guidance and support for assessment of co-curricular and high-impact practice initiatives within Academic Affairs.
• Provide leadership and support for the design and administration of student surveys (e.g., senior exit surveys, NSSE).
• Program Assessment: Provide consulting support to academic departments and programs in all phases of their assessment efforts.
• Develop and implement approaches to improve program assessment activity, including utilization of the findings for improvement.
• Manage assessment mini-grant program and develop resources to support academic program assessment.
• Program Review: Foster the institutional commitment to academic excellence by overseeing and guiding the institutional process of systematic program reviews and improvements.
• Ensure an active, sustainable, and comprehensive plan of ongoing program reviews and yearly assessments by developing and implementing an integrative program review framework.
• Establish and maintain a systematic schedule of program reviews, coordinate those reviews, ensure timely submission, and review of the reports and monitor the implementation of program recommendations.
• Provide research and analytics support to faculty in conducting academic program reviews; Provide guidance and support to faculty in linking program review recommendations to evidence-based planning and decision-making at multiple levels (i.e., program, department, college, and University).
• Accreditation: Maintain current knowledge of accreditation requirements, and of developments and trends in higher education, especially those related to assessment, program review, and strategic planning.
• Provide consulting support to academic department and programs in their accreditation efforts.
• Serve on WSCUC review teams and committees as appropriate.

Strategic Planning

• The strategic plan is aligned with and reflective of the university’s mission, vision, and values. This position leads and coordinates a comprehensive systematic approach to advance and monitor the plan’s progress, priorities, and evaluation, and ensure its continual visibility to facilitate campus support and alignment.
• Evaluation of the Strategic Plan’s Progress: Work with Cabinet and divisional leadership teams to lead the design and implementation of evaluation metrics and systems for monitoring progress and feedback for continuous improvement.
• Collaborate with multiple, cross-functional initiative teams to successfully implement priorities and measure growth.
• Integration of the Strategic Plan into Campus Operations: Support flow of information to campus leaders and teams so that the priorities are integrated and infused in campus business and life, and guide everyday actions and decisions, such as leadership meeting agendas, position descriptions, principles of community, and quality and effectiveness of programs and services.
• Develop partnerships to infuse the priorities with major campus systems such as budgetary processes, performance management, fundraising/philanthropy, and institutional research.
• Communication of the Strategic Plan’s Progress: Work with internal communication structures to develop and implement a communication plan and schedule to disseminate progress and critical information, including mechanisms for feedback.
• Provide periodic updates to Cabinet concerning issues, key decisions, and progress.
• Coordinate the development of a website showcasing the plan’s major initiatives and achievements, and tracks progress on priorities in action.
• Provide opportunities and engage campus constituents in discussions via existing governance structures.

Capacity-Building

• The integrated nature of academic effectiveness and institutional effectiveness requires a synergistic approach of collaboration and inclusion. This position strengthens the institution’s mission, vision, and values by engaging the campus community strategically and intentionally.
• Leadership and Management: Advance and support a campus-wide culture of evidence informed decision making and improvement.
• Supervise staff and provide strategic direction for the office.
• Guide and support the work of Faculty Fellows and other faculty liaisons to build institutional capacity in the areas of assessment, program review, and strategic planning.
• Chair the Academic Assessment Committee: Serve on campus committees as appropriate to facilitate the key purposes of the office.
• Work with faculty governance and campus constituents on ongoing development, implementation, and review of campus assessment and program review policies and strategies.
• Serve as the CPP liaison with assessment officers at the CSU Office of the Chancellor, and participate in system-wide assessment activities and meetings.
• Professional Development: Develop and provide workshops and other opportunities to enhance campus knowledge and skills related to assessment, program review, and strategic planning.
• Develop and implement opportunities for increasing faculty leadership in the areas of academic effectiveness and strategic planning.

QUALIFICATIONS:

• Bachelor's Degree - in a related field
• Five years of progressively responsible administrative or professional experience which demonstrates ability to conduct complex analyses of problems in assigned functional areas.
• Thorough knowledge of the principles of management and organization; and of administrative survey principles and techniques and skill in their applications.
• Thorough knowledge of the subject area of assignment.
• Ability to plan, organize, conduct and participate in major administrative and analytical studies.
• Ability to relate the overall objectives and policies of the Trustees, the Office of the Chancellor and the administration and faculties of the campus to the studies
• Ability to see the interrelationships within and among the various educational, administrative and fiscal programs on the campuses
• Sensitivity to the special needs of various campuses because of different size, location, characteristics and circumstances
• Ability to approach problems objectively.
• Ability to present findings and recommendations clearly and diplomatically and to reconcile, to the extent possible, various divergent points of view
• Ability to utilize complex statistical and various analytical research methods.
• Ability to draw conclusions and develop recommendations.
• Ability to prepare written reports
• Ability to develop and maintain high level contacts including the leading of meetings and negotiations.

PREFERRED QUALIFICATIONS:

• Doctoral degree in a social science, education, or related discipline.
• Teaching experience at the postsecondary level.
• Demonstrated knowledge of and experience with conducting learning outcomes assessment.
• Demonstrated ability to work effectively and collegially with faculty, staff, and administrators toward achieving organizational goals;
• Demonstrated ability to lead effectively in higher education;
• Experience with effective educational practices and pedagogies;
• Familiarity with program level evaluation, and/or social science research methodologies (both quantitative and qualitative);
• Familiarity with statistical analysis and experience with statistical software (e.g., SPSS);
• Outstanding organizational, planning and administrative skills;
• Strong project management skills;
• Ability to use conceptual, innovative and analytical thinking to develop solutions, and to document results across complex situations
• Excellent written and oral communication skills.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy .

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy .

CSU Classification Salary Range

The CSU Classification Standards for this position are located on the CSU Classification Standards website . The CSU Salary Schedule is located on the CSU Salary Schedule website . The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website .

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy .

Outside Employment Disclosure

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to the Outside Employment Disclosure policy .

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy .

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report .

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices .

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

Advertised: Oct 07 2025 Pacific Daylight Time
Applications close:

• 

• California State Polytechnic University Pomona

• (909) 869-3160

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