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Job Description
CAREER DESCRIPTION
SENIOR INFORMATION TECHNOLOGIST
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open to the public eligible list to fill current and future Senior Information Technologist positions. This list may also be used by any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications.
DEADLINE TO APPLY
Qualified applicants are encouraged to apply immediately, as the recruitment will close on
THURSDAY, OCTOBER 16, 2025, at 11:59 PM (PT).
ORANGE COUNTY
Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play.
Click here to learn more about the County of Orange.
CLERK-RECORDER
The Clerk-Recorder Department is responsible for issuing, handling, and safeguarding a variety of public records, including property records, marriage licenses, and birth and death certificates. They are also in charge of overseeing the Orange County Archives, which is the main repository for historical property documents and vital records.
Click here to learn more about the Clerk-Recorder Department.
THE OPPORTUNITY
The Senior Information Technologist performs advanced professional duties pertaining to the analysis, maintenance and administration of computer hardware and software systems to meet business needs of the Clerk-Recorder Department. Duties typically emphasize advanced system administration, maintenance and problem analysis/resolution within client-server environments. Work is often broad in scope and may encompass multiple information technology specialties, such as, Application Development, Network, Database or Security.
As the Senior Information Technologist, the successful candidate will be responsible for the following:- Providing senior level administration for the Department's Microsoft Windows based SQL Server; must be proficient in SQL Server database management as well as fluent in Microsoft T-SQL.
- Installing, configuring, and supporting Windows Server 2019 in an enterprise environment.
- Developing small scale software applications and utilities in Microsoft Visual Basic or C# to meet the department’s business goals.
- Providing support to the Department's VMware based virtual network infrastructure.
- Comprehensive understanding of networking fundamentals to effectively support network engineers in maintaining and optimizing server-based applications.
- Provide County-wide support and liaison to the central I.T. team for Change Requests.
- Managing and supporting department specific software applications Cornerstone (CashieringSystem),SECURE,LandDocs, Recorder Works, ExtractSystem; implementing new versions of these application by closely working with the vendors; this includes, but is not limited to, installing, configuring, testing, troubleshooting, collecting user feedback and providing it to the vendor for a successful outcome.
- Managing and supporting Cornerstone, LandDocs, RecorderWorks VitalsDocs databases.
- Supporting the Department’s Cyber Security Posture and liaison to Cyber Security Team.
- Write programs/scripts and develop reports using standard application development products and tools
- Assisting the IT Manager and Supervisor in managing different projects (e.g. vendor liaison, system analysis, testing and user training).
- Maintain the hardware and software applications at the County disaster recovery site.
Three years of SQL Server experience. A bachelor’s degree from an accredited institution which is related to the competencies and attributes required of the position is desired.
College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience. College level education or training beyond a bachelor's degree, which is directly related to the competencies and attributes required of the position, may be substituted for up to an additional year of required experience at the same rate identified above.
In addition, the ideal candidate will possess extensive professional work knowledge and experience in the following core competencies:
Information Technology Knowledge | Software Application Experience- Developing plans to safeguard the servers and storage systems against accidental or unauthorized modifications, destruction, or disclosure and to meet disaster recovery needs
- Maintaining, enhancing, and supporting a number of software programs (tools and utilities) that are developed in-house using Microsoft Visual Studio
- Understanding of computer/scripting/markup languages including C# or Visual Basic .NET, JavaScript, XML & PowerShell.
- Gather user requirements for software enhancements and validate specifications
- Planning, testing and implementing software changes to enhance services
- Working on projects that are large in size and scope that require the support of multiple staff and the utilization of significant resources
- Creating workflows for related support processes as well as creating and customizing system dashboards; updating websites
- Creating and maintaining Active Directory user accounts, security groups, and permissions
- Must have broad general knowledge of information technologist principles, concepts and practices.
- Participate as a technical leader or a team member for agency and countywide initiatives and act as a liaison on projects for collaboration across agency and departmental boundaries; evaluate, recommend and implement solutions based on the County and business requirements.
- Participate as a technical leader or a team member for internal change management related projects to gather internal staff business requirements and provide input to enhance the business processes.
- Work with technical staff and end users to resolve any OS, server hardware, network, storage systems related issues that may impact the Department business.
- Develop plans to safeguard the servers and storage systems against accidental or unauthorized modifications, destruction, or disclosure and to meet disaster recovery needs.
- Work with vendors to implement, test and troubleshoot vendor developed software applications.
- Plan, implement and monitor software upgrades, patches, security and backup/recovery processes; obtain new and upgraded software from vendors; utilize appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determine and document proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency.
- Develop policies, procedures and documentations for the IT systems.
- Participate in research, evaluation, and development effort leading to improvements of the production environment.
- Work with other support staff to resolve any hardware and software based issues related to workstations and peripheral equipment.
Problem Solving | Analytical Skills- Identifying and resolving challenging technical issues and problems by researching possible solutions
- Making strategic judgments and evaluating the impact of information technology decisions
- Preparing mock-up for user interfaces and software service functions
- Providing professional support for software-related projects
- Test new software and reproduce reported bugs in UAT environment
- Investigating, analyzing, and resolving complex network-related problems
- Be able to perform complex work without significant direction; plan, schedule and arrange own activities in accomplishing objectives with work being reviewed upon completion.
- Provide team building attitude and be able to build consensus with other parties when approaching problems.
Planning and Organization- Organizing communication plans with project stakeholders at all levels.
- Working independently to plan, organize, prioritize, and process work to meet projected deadlines.
- Exercising thoroughness, accuracy, and attention to detail in the tasks and processes performed.
- Strategizing long-term technology solutions
- Be an independent, organized, self-motivated, self-starter responsible professional able to complete tasks with efficiency by leveraging technologies for innovative solutions to problems.
Written and Verbal Communication Skills- Documenting technology systems and procedures, system architecture and parameters, database design.
- Presenting recommendations in a clear, logical and concise manner.
- Preparing user manuals to communicate the functions of application software and technical processes and conducts user and/or peer training to provide technical information on system functions.
- Work with and support all staff at different levels of the organization; communicating both verbally & in writing ideas & concepts that resolve technical challenges.
- Able to share with other team members new ideas and concepts to foster team collaboration & learning culture.
Customer Service- Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders
- Generating consensus and collaborative relationships to bring about efficient and effective outcomes
- Establishing and maintaining positive and effective working relationships with peers, supervisors, and managers
- Working on projects that are large in size and scope that require the support of multiple staff and the utilization of significant resources
- Maintain close interaction with other technical support staff, end users and vendors.
- Must poses a positive can-do attitude when working with stakeholders, team members, and supervisors & managers.
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Senior Information Technologist classification as well as the physical & mental requirements and the environmental conditions.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Online Assessments (100% Weighted)
Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader)(Download PDF reader)to review the policy.
Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 10/16/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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