Announcement Number: 52599 Open to all qualified persons. Posted 10/07/2025 Close Date: 10/14/2025
Recruiter:
PAULA MILES
Phone: (702)486-7957
Email:
pgmiles@detr.nv.gov Applications accepted for another 6 Days 13 Hrs 33 Mins
The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Innovation and Opportunity Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor.
This position is located at the Department of Employment, Training and Rehabilitation's Fallon EmployNV Business/Career Hubs. The position is an underfill of a Workforce Services Rep 2. The incumbent will progress to the next level upon meeting minimum qualifications and the approval of the appointing authority. This Workforce Services Representative 1 position will serve in the Reemployment Services and Eligibility Assessment (RESEA) program. They will be responsible for scheduling and completing both initial and follow-up appointments in the RESEA program. The program assists unemployed Nevadans gain employment and provides basic navigation for the unemployment system. People in this position provide employment services, both in person and virtually, to job seekers and employers by registering job seekers in the EmployNV system, evaluating education, training and work history and assessing qualifications for referrals to business customers. Services provided include help with creating and updating resumes, skills testing and typing tests, job search planning and assisting clients with locating opportunities in the EmployNV system. This position also serves as a back-up for other office programs as required and the successful candidate may also be required to perform other duties as assigned. Basic computer and customer service skills are a requirement for this position. The ideal candidate will type a minimum of 30 wpm and have intermediate to advanced level skills in Excel. A valid Nevada driver's license and transportation to conduct outreach and attend meetings in rural areas are required. Preference will be given to applicants who are bilingual in English and Spanish.
To see full Class Specifications visit:
http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience which included providing services to customers; reading and applying written policies, procedures, or instructions; operating personal computers to enter and retrieve data; and interviewing individuals to gather information; OR a Bachelors degree in social or behavioral science, business administration, or related field; OR an equivalent combination of education and experience as described above. Special Requirements Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Are you bilingual in Spanish and English?
INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management:
http://hr.nv.gov Public Employees Retirement System:
http://www.nvpers.org Public Employees Benefits Program:
https://pebp.nv.gov/ More Benefits Information:
http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:
Email Direct Inquiries or Correspondence to:
Division of Human Resource Management Northern Nevada 515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204