Announcement Number: 52631 Open to all qualified persons. Posted 10/10/2025 Close Date: 10/17/2025
Recruiter:
PAULA MILES
Phone: (702)486-7957
Email:
pgmiles@detr.nv.gov Applications accepted for another 7 Days 1 Hrs 32 Mins
The Position Workforce Services Representatives provide a broad range of services in accordance with the Workforce Innovation and Opportunity Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor.
This position is located at the Department of Employment, Training and Rehabilitation's EmployNV Career Hub located in Reno. The recruitment is for an underfill of a Workforce Services Rep 3. The incumbent will progress to the next level upon meeting minimum qualifications and the approval of the appointing authority. Incumbents provide services for veterans who have been categorized as having a Significant Barrier to Employment (SBE) as defined by federal regulations. They will provide technical advice and guidance to office staff regarding federal and state laws and departmental policies and procedures to ensure the proper delivery of program services, recommend action to improve program performance, provide outreach to the community and business customers, and maintain a close liaison with veterans organizations and local social service providers. The ideal candidate will have the ability to type 30+ wpm and have excellent customer service skills. This position is only open to veterans of the United States Military. You must attach verification of being a qualified veteran or disabled veteran (if applicable) to be considered for this position. Failure to do so will result in the denial of your application.
To see full Class Specifications visit:
http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and two years of experience which included providing services to customers; reading and applying written policies, procedures, or instructions; operating personal computers to enter and retrieve data; and interviewing individuals to gather information; OR a Bachelors degree in social or behavioral science, business administration, or related field; OR an equivalent combination of education and experience as described above. Special Notes Preference shall be given in the appointment of Disabled Veterans Outreach Program positions to qualified disabled veterans. If the appointing authority finds that no qualified disabled veteran is available for appointment, appointment may be given to any qualified veteran. Special Requirements Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment. A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting. Some positions require verification as a qualified veteran, which is a person who served in the active military, naval, air, or space service, and who was discharged or released therefrom under conditions other than dishonorable as defined in 38 U.S.C. 101(2). Additional Position Criteria You must be a qualified veteran of the U.S. Military to apply for this recruitment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management:
http://hr.nv.gov Public Employees Retirement System:
http://www.nvpers.org Public Employees Benefits Program:
https://pebp.nv.gov/ More Benefits Information:
http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:
Email Direct Inquiries or Correspondence to:
Division of Human Resource Management Northern Nevada 515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204