PROGRAM IMPLEMENTATION MANAGER, HEALTH SERVICES

Position/Program Information



EXAMINATION NUMBER:

PH4629C

TYPE OF RECRUITMENT:

We welcome applications from anyone.

FIRST DAY OF FILING:

The application filing period will begin on Thursday, October 23, 2025 at 8:30 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

No withhold will be allowed. Required experience/education must be fully met at the time of filing, and clearly indicated on the application.

SPECIAL SALARY INFORMATION:
Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

CHECK OUT OUR OUTSTANDING BENEFITS!
We offer one of the strongest public-sector benefits packages in the country, including diverse healthcare choices, and strong retirement plans. For more information about the outstanding benefits offered by Los Angeles County, please visit us here: https://hr.lacounty.gov/benefits/

ABOUT THIS POSITION:
We are pursuing qualified candidates to fill the Program Implementation Manager positions within the Department of Public Health. The position m anagesa majorsection in the planning,development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects.

For information about the specific classification standards for this position, please visit the following link: Program Implementation Manager, Health Services

Essential Job Functions

What will I do as a Program Implementation Manager, Health Services?

Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables.

Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds.

Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring.

Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact.

Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring.

Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations.

Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information.

Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders.

Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program.

Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems.

Plans, organizes and directs the work of administrative staff.

Performs special assignments and projects as directed.

Requirements

REQUIREMENTS TO QUALIFY:

OPTION I : Four (4) years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system***, one (1) year of which must have included supervisory experience**** at the level of Los Angeles County's class of Senior Staff Analyst, Health , Assistant Hospital Administrator IV , or higher.

OPTION II: Four (4) years of progressively responsible* experience in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one (1) year of which must have included supervisory experience**** at the level of Los Angeles County's class of Senior Staff Analyst, Health , or higher.

LICENSE:
A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:

* In the County of Los Angeles, p rogressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next.

** In the County of Los Angeles, staff capacity experience is defined as having done work in an organization, the primary purpose is to assist and support administration in the efficient operation of its function by doing research into matters such as: utilization of personnel; allocation of funds/ budgeting; workloads and workload fluctuations; legislative analysis; programs and procedures for accomplishing work objectives; and developing recommendations as a result of the above research.

*** A large integrated healthcare delivery system is defined as a network of healthcare providers, including hospitals, physician groups, and other ancillary services, that work together under one organization to provide a coordinated continuum of care to a defined patient population.
**** In the County of Los Angeles, supervisory experience is defined as provides direct administrative and technical supervision to include planning, assigning, and reviewing work of staff, evaluating employee performance, approving leaves of absence, counseling, and recommending discipline.

DESIRABLE QUALIFICATIONS:
Credit will be given to applicants who possess the following desirable qualifications:

• Additional progressively responsible experience in a staff capacity beyond the minimum requirements.
  

Additional Information

EXAMINATION CONTENT: This assessment type will evaluate the education and experience you list on a questionnaire and assign a score based on a standardized scoring system.

This part of the assessment is worth 100% of your total score and assesses: Minimum Requirements and Desirable Qualifications. Candidates must meet the requirements to qualify and must achieve a passing score of 70% or higher on the examination in order to be added on the Eligible List.

Passing this examination and being added to the Eligible List does not guarantee an offer of employment.

ELIGIBILITY & VACANCY INFORMATION:
Candidates who passed the assessment are placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of eligibility . The Eligible List resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur.

Applications will be processed as they are received and added to the Eligible List accordingly.

AVAILABLE SHIFT:
Any, including evenings, nights, weekends and holidays.

APPLICATION AND FILING INFORMATION:
HOW TO APPLY:


We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely! Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED.

IMPORTANT NOTES:
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org .

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

DO NOT SHARE USER ID AND PASSWORD:

All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Exam Analyst

Department Contact Phone: (213) 684-8726

Department Contact E-mail: HRExams@ph.lacounty.gov

California Relay Services Phone: (800) 735-2922

ADA Coordinator Phone: (844) 914-1006

Teletype Phone: (800) 899-4099

Alternate Teletype Phone: (800) 897-0077

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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