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Job Description
Public Information Representative I/II - Education Outreach
Valley Water
Salary: See Position Description
Job Type: Full-Time
Job Number: 01934-E
Location: CA, CA
Department: External Affairs
Closing: 10/30/2025 11:59 PM Pacific
Description
Public Information Representative I: $110,385.60 - $141,315.20 Annually
Public Information Representative II: $121,888.00 - $155,979.20 Annually
Overview:
Are you passionate about educating students about the environment, sustainability, water conservation, flood awareness, and pollution prevention? Do you want to inspire local youth with your knowledge?
Valley Water's Public Information Representative I/II - Education Outreach role might be perfect for you!
The Public Information Representative (PIR) I/II plays an integral and exciting role in our civic engagement efforts that are meaningful in our Water Education & Volunteer Program under the Office of Civic Engagement. The incumbent will support an advanced level of public participation and civic engagement duties including developing projects, materials, and tour/school programming; assessing community perceptions and interest; recommending strategy; and managing and evaluating assigned internal and external engagement efforts.
This position is responsible for assisting the implementation and continuous evaluation of strategies that provide for effective education and engagement of internal and external stakeholders. The incumbent will work with the program lead (PIR III) to develop and execute a variety of advanced community and civic engagement activities with the public, employees, external community leaders, businesses, schools, youth, and civic leaders. This includes, but is not limited to, supporting public presentations and tours, hosting youth tours, and presenting in schools and classrooms, to internal and external stakeholders, and at other community outreach events. This position will also support staff training and guidance on key messaging and public speaking delivery and techniques to part-time staff and student interns.
In addition to a routine work schedule, this position regularly requires attendance at community outreach and public relations events that may occur during evenings or weekends.
Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.
About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
- Youth and Student Education Programming:
- Support the development and implementation of a variety of educational programming, curriculum lesson plans, and educational activities for students pre-K through grade 12, college students, and the general public.
- Assist with the delivery of educational presentations at schools, libraries, summer camps, outdoor classrooms, festivals, tabling events, and other youth-focused venues.
- Assist the planning, development and implementation of educational objectives and strategies to enhance outreach and programming to ensure equal access and reflect diversity throughout the county.
- Coordinate and schedule a variety of educational events and organize and arrange trainings for teachers, support staff and volunteers.
- Support the design and production of environmental stewardship materials and curriculum, including overseeing translations in multiple languages to reach broader audiences.
- Community Outreach and Communication:
- Work with program lead to proactively identify and outreach to schools and youth-serving organizations in Santa Clara County.
- Coordinate events and plan logistics for outreach initiatives.
- Raise public awareness of Valley Water's outreach programs, flood awareness, water conservation, pollution prevention, recycled and purified water, and other water topics.
- Manage and coordinate logistics related to the organization's mascot, including scheduling, maintaining costume condition, and relaying mascot performance standards for events.
- Help to maintain the education outreach web pages, including online registration system, and other outreach materials, including eblasts and mailers.
- Youth Commission:
- Provide support to the Board Advisory Youth Commission for high school students, including but not limited to leading project groups and supporting the annual retreat.
- Assist with the development, review, and implementation of project and team schedules, activities, and operations.
- Other duties as assigned.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
- Experience performing public information, education, or outreach activities.
- PIR I: One (1) year of experience in public relations, public information, community relations, or outreach activities.
- PIR II: Three (3) years of experience in public relations, public information, community relations, or outreach activities.
- Public outreach & communication: Implementing communication/outreach plans, social marketing campaigns, and developing persuasive materials, messaging, and outreach materials.
- Community engagement & education: Building relationships with agencies, organizations, and all communities across Santa Clara County; developing and delivering youth programming, educational activities, and presentations (virtual, in-person, tours, committees).
- Project & event management: Leading projects and coordinating events from planning to execution, including developing timelines, coordinating logistics, overseeing implementation, and ensuring successful delivery in alignment with program goals and organizational standards.
Ideal Skills and Abilities:
- Plan, coordinate, and implement communication and outreach efforts, marketing campaigns, and educational programs.
- Work collaboratively and effectively with the public, youth, and internal and external stakeholders, including various program and project teams.
- Quickly learn and absorb highly technical information and translate information into easily understandable terms, including tailoring information for different target audiences or grade levels.
- Make persuasive presentations to the public, youth, and internal and external stakeholders.
- Prioritize project activities in a fast-paced environment and complete tasks on deadline without sacrificing quality.
- Outstanding presentation and communication skills, written and oral.
- Collaborate and work effectively on project teams.
- Prioritize regularly in an ever-changing environment.
- Expertise in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and virtual presentation platforms.
Ideal Knowledge:
- Next Generation Science Standards (NGSS) standards.
- Outreach, communication, and volunteer engagement strategies and tactics.
- Public information and education campaigns, marketing, and social media campaigns.
- Educational programming, including STEM, and latest school curriculum standards.
- Principles of project and event management.
- Advanced principles and techniques of research, investigation, and analysis.
- Journalism, PR writing techniques and social media platforms.
- Spoken proficiency in another language (bilingual) in either Spanish, Vietnamese, Chinese, Tagalog, etc., is a plus, but not required.
Ideal Training and Education:
Equivalent to a bachelor's degree from an accredited college or university with major course work in communications, journalism, public relations, graphic and web design, education, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.
To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Public%20Information%20Representative%20I-II%20-11-2024.pdf https://get.adobe.com/reader/
Office of Civic Engagement (Position Code 946)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.
(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.
Consideration may be given to existing applicant pools within the same classification.
Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6668862
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ABOUT THE COMPANY
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Valley Water
Show moreThe Santa Clara Valley Water District, now known as Valley Water, is a special district, governed by a seven-member board of directors, and is responsible for water supply, flood protection and watershed management in Santa Clara County. The district encompasses all of the county’s 1,300 square miles and serves the area’s 15 cities, 1.7 million residents and more than 200,000 commuters. Our responsibilities flow from our dual missions: to provide high quality water, and to manage flood and storm waters along the county’s 700 miles of creeks and rivers.
The mission of the district is a healthy, safe, and enhanced quality of living in Santa Clara County through the comprehensive management of water resources in a practical, cost-effective and environmentally sensitive manner.
The Santa Clara Valley Water District, now known as Valley Water, manages an integrated water resources system that includes the supply of clean, safe water, flood protection and stewardship of streams on behalf of Santa Clara County’s 2 million residents. The district effectively manages 10 dams and surface water reservoirs, three water treatment plants, a state-of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds and more than 275 miles of streams.
We provide wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to homes and businesses throughout Santa Clara County.
Who We Are
A seven-member Board of Directors governs Valley Water. We are an ethnically diverse, family friendly organization with employees who are committed to public service and work collaboratively with other agencies (all levels of government, community-based organizations, and neighborhood organizations) in carrying out our mission.
Be a Part of It
Valley Water strives to attract, develop and retain a talented and diverse workforce. Many of our employees have worked at the district for more than 20 years. Our employees come from diverse, cultural and professional backgrounds. The district promotes high performance, diversity and equal employment opportunities. We offer careers in a wide range of fields.
We Value Our Employees
- The district’s salaries and benefits are highly competitive.
- The district supports employee development through tuition reimbursement, certification, management development training, safety training, on-line training and apprenticeship programs.
- Please use the links at left to explore our current job openings, salary and classification information, benefits packages, Diversity, Inclusion and Equal Opportunity programs.
We Value Excellence
The district values Excellence in Innovation, Integrity, Transparency and Teamwork. Our Workforce Development Program helps to guide our employees into the future by providing a systematic framework to facilitate the efficient, effective use of resources, which guides the development of a training curriculum based on business needs to enhance job knowledge and skills of the District’s workforce, and promotes professional development.
We Support Veterans
The Veteran’s Employee Resource Group provides assistance and supports Veteran affairs at Valley Water. Over the past ten years the district has participated in external support activities including care package drives for troops stationed overseas, as well as participating in the “Cell Phones for Troops” program.
In recognition of our employees who are veterans, a celebration is held annually around Veteran’s Day and features speakers and topics of historical interest.
We Value Diversity
The district is committed to creating an inclusive work environment which recognizes and supports the diversity of our community and enriches our perspectives.
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