Crime & Intelligence Analyst - Police Department

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The San José Police Department is committed to providing excellent public safety services through community partnerships and 21st Century Policing practices. We serve San José’s diverse community with dignity, fairness, and respect, while protecting the rights of all individuals and ensuring equal protection under the law.

Position Duties

The San José Police Department’s Crime Analysis Unit (CAU) is seeking skilled, motivated professionals for the Crime and Intelligence Analyst (CIA) position. This position plays a critical role in supporting the Department’s mission to enhance public safety through data-driven strategies, community collaboration, and 21st Century Policing practices.

The CIA transforms complex data into actionable intelligence that supports officers, investigators, and command staff. Using advanced analytical tools, law enforcement databases, and modern crime analysis techniques, the CIA identifies crime patterns, forecasts emerging trends, and provides insights that guide investigations, resource deployment, and strategic planning.

Key responsibilities include collecting, analyzing, and interpreting crime, staffing, and performance data; conducting complex statistical and spatial analyses; developing reports and visual products; and identifying links between offenders, criminal activity, and community factors. The position also collaborates with investigative units, command staff, and partner agencies to support the identification, suppression, and apprehension of offenders.

This position offers a unique opportunity for professionals who are passionate about data analysis, problem-solving, and public service. The CAU provides a dynamic work environment that values innovation, professional growth, and a shared commitment to advancing public safety across the City of San José.

Responsibilities include, but are not limited to:

• Establish and maintain information systems by designing, creating, and updating databases; analyze and enter data into law enforcement systems; prepare and maintain files and reference materials; research websites and social media; and share intelligence with other analysts and partner agencies. Responsibilities also include preparing flow charts, link analyses, and crime maps; conducting financial and asset investigations; and producing analytical reports that support investigations and operational decisions.
• Develop and deliver training to unit and department personnel by creating instructional materials, gathering subject matter input, and conducting sessions related to crime and intelligence analysis tools, data systems, and analytical techniques.
• Support Department operations by gathering and disseminating critical information on wanted individuals, public safety concerns, and other law enforcement matters, as well as representing the Unit at interdepartmental and external meetings.

Minimum Qualifications

Education and Experience
A Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Information Management, Data Science or closely related field OR 60 semester units/90 quarter units from an accredited college or university and two (2) years of analytical experience organizing and analyzing data, including at least one (1) year in a law enforcement agency utilizing multiple police information systems, performing research, and compiling crime data.

Special Requirements
Ability to successfully pass a comprehensive background investigation, which may include a polygraph.

Other Qualifications

Competencies

The ideal candidate will demonstrate the following competencies, as evidenced by past and current professional experience:

• Job Expertise - Strong knowledge of professional and technical principles and practices relevant to crime and intelligence analysis, as well as applicable city, departmental, state, and federal policies and regulations. Experience working with quantitative and qualitative data, conducting complex statistical and analytical research, and using various law enforcement information systems, business applications, and database software.
• Analytical Thinking - Ability to approach problems and situations logically and systematically, applying structured methods to identify trends, develop insights, and recommend solutions.
• Communication Skills - Effectively conveys information through clear verbal and written communication, demonstrates active listening, and remains open to diverse perspectives and ideas.
• Multi-Tasking - Ability to manage multiple projects and priorities simultaneously, demonstrate adaptability and efficiency in dynamic work environments.
• Computer Skills - Proficient in business applications such as Microsoft Outlook, Word, PowerPoint, Access, and Excel, with the ability to leverage technology for data management and reporting.
• Teamwork and Interpersonal Skills - Build and maintain effective working relationships through collaboration, respect, and proactive communication, contributing to a positive team environment.
• Technology Use and Management - Employ innovative and cost-effective approaches to integrate technology into workflows, enhance data analysis, and program effectiveness.

Selection Process

The selection process will include an evaluation of each applicant’s training and experience, based on the information provided in the application and responses to the job-specific questions. Only candidates whose backgrounds best align with the position's needs will be invited to continue in the process.

Subsequent phases may include one or more interviews, followed by a background investigation once a finalist has been identified.

During the online application process, applicants will be prompted to respond to the following job-specific questions. Please note there is a 4,000-character limit (including spaces) for each response:

• Describe your experience performing Crime Analysis functions, specifying the position(s) held, length of time, and specific responsibilities.
• List the police information systems, business computer applications, and other software or database systems you have used. Specify your proficiency level and describe your experience with each.
• If you hold a Certification in Crime Analysis or Crime Intelligence, indicate the type of certification and the issuing agency.
• Describe your experience working on complex projects and reports. Include the process you followed, your specific role, and the outcome.

If you have questions about the duties of this position, please contact Zita Rebecca Mendoza via email at zita.mendoza@sanjoseca.gov.

If you have questions about the recruitment, selection, or hiring processes, please contact Rose Lara via email at rose.lara@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 11/26/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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