Family Justice Center Navigator - Time Limited

Position Information

Bring your experience working with and supporting victims of crime to the Family Justice Center of Sonoma County

Starting salary up to $41.64/hour ($ 86,907 /year) and a competitive total compensation package!*

The Family Justice Center of Sonoma County is currently recruiting to fill a Family Justice Center Navigator - Time-Limited position that is currently funded through May 31st, 2026.

The Family Justice Center Sonoma County (FJCSC) is looking for a full-time Navigator who will serve as the initial trusted single point of contact for each client who enters or calls the FJCSC. The Navigator assists victims who have or are experiencing domestic violence, dating violence, sexual assault, child abuse, elder abuse, and/or stalking. The Navigator completes the intake interview and provides support and assistance by connecting clients with services, enabling the client to successfully overcome barriers. The Family Justice Center Navigator becomes the main point of contact to coordinate services and ensure clients’ safety needs are met. As a Family Justice Center (FJC) Navigator I, you will learn to assist victims and witnesses of crime by providing them with information, advocating on their behalf, and referring them to support services. Responsibilities of this position include:

• Reviewing the full spectrum of services available to the victim through all FJCSC partners
• Assisting clients with identifying services as needed
• Guiding and arranging services for victims
• Serving as a single point of contact on behalf of the victim and many on and off- site partners
• Providing case management services both to the primary client and ancillary victims, including clients' children who have witnessed or experienced interpersonal violence
• Maintaining data for progress reports and selective distribution of client information to partner agencies on an as-needed basis
• Assisting with follow-up calls
• Attending FJC trainings and meetings and participating in grant-specific activities as requested

As the ideal candidate, you naturally provide supportiveness, cooperativeness, expressiveness, and have a driven mindset approach. In addition to having strong problem-solving skills, the ability to establish and maintain a working rapport with clients, and collaborate successfully with various community resources, you will also possess many of the following:

• A s trong foundation in crisis intervention, trauma-informed care, direct client services, case management, and conducting intake assessments
• Empathy and compassion to support victims of interpersonal violence and individuals experiencing trauma
• Resilience to face challenges and emotional aspects of the role
• Proactiveness to take the initiative in guiding clients, arranging services, and coordinating with partner agencies
• A genuine commitment to helping those in need and contributing to community well-being
• Excellent communication skills, both verbal and written to effectively interact with clients, partner agencies, and team members
• A high level of cultural competency to effectively work with diverse populations
• Problem-solving abilities, adaptability to dynamic situations, and organizational skills
• Proficient in data management systems like ETO/ Apricot, office software, and virtual meeting platforms
• Completion of training programs in areas such as trauma-informed care, crisis intervention, and domestic violence advocacy, and/or certification in case management or victim advocacy is desirable, but not required

Please note: This position requires completion of a 40-hour domestic violence training and a series of comprehensive trainings by a staff member which includes shadowing.

What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Career Advancement - With time and good performance, the opportunity for advancement to Family Justice Center Navigator (Civil Service title: Victim Witness Advocate II ( $38.94 - $47.33 /hour)
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits: Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory .This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Victim Witness Advocate I.
Application submissions require the Supplemental Questionnaire to be completed.

Minimum Qualifications

Experience: Experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, two years of responsible public contact experience involving law enforcement, supportive counseling or similar work in a public or private agency that provided knowledge of community social service resources, would provide such opportunity. Experience dealing with the criminal justice process is highly desirable.

Education: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. Normally, significant coursework in sociology, psychology, counseling, social work, criminology, or a closely related field, would provide such opportunity.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California to perform the essential job functions of the position.

The position advertised on this announcement requires possession of a valid California Driver’s License

Background Requirements: Incumbents must pass a criminal background investigation.

Knowledge, Skills, and Abilities

Knowledge of: the laws and procedures of criminal justice agencies as they affect the responsibilities and rights of victims and witnesses of crimes; personality development, group and family dynamics, human motivation and behavior patterns sufficient to gain rapport with hostile and uncooperative, or traumatized individuals; rules of professional confidentiality concerning victim and advocate, as well as of attorney/client work product; psychological dynamics of child abuse, domestic violence and sexual assault; the principles, practices and techniques of interviewing; the needs, problems, attitudes and behavior patterns of emotionally vulnerable individuals; community resources available to victims and/or witnesses; child abuse reporting laws; domestic violence, sexual assault, and child abuse laws.

Ability to: develop and maintain the confidence and cooperation of emotionally vulnerable individuals; establish and maintain effective working relationships with victims and/or witnesses and their families, departmental staff, law enforcement officers, attorneys and community agencies; effectively interview victims, families and other individuals to obtain information on a variety of complex and sensitive subjects; provide psychological and emotional support to reduce stress associated with being a victim or witness of crime; initiate and maintain computerized case files to document case activities; relate to a wide variety of individuals from different socio-economic, cultural and ethnic groups; analyze situations accurately and to take effective action; adjust to workload changes and meet deadlines under pressure; train and supervise volunteers and intern; speak in public before a variety of groups and organizations.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate’s personal information that could potentially influence or bias the scoring process. Personal information includes the applicant’s name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment. This policy is imperative in order to keep the department’s employees and the public safe and to maintain high standards in the law enforcement community. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

The background investigation will include a thorough assessment of a candidate’s personal, employment, educational, criminal, and credit history. The investigation may include but is not necessarily limited to: use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment.

Depending on the assignment, candidates may be required to take a pre-employment medical examination and may be required to take a polygraph examination. All candidates for law enforcement positions are required to undergo drug testing as part of the selection process. Additionally, candidates may be required to take a pre-employment psychological and physical abilities examination. The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review. Failure to pass the background investigation will eliminate a candidate from the employment process. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Issues that arise during the investigation process will be assessed and judgment and discretion will be used to determine the employability of the candidate. Where there is evidence of a candidate’s past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior and attitude since discontinuance, etc. Please note that a history of using controlled substances does not result in automatic disqualification from the selection process. Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

How to Apply

Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: CA

HR Technician: PB

Important Note: Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits: General*

These are some of the excellent benefits the County offers:

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at Labor Agreements & Salary Resolution . For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to Human Resources or contact the Human Resources' Risk Management-Benefits Office at benefits@sonomacounty.gov or (707) 565-2900.

*Important Notes: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 12/2/2025 11:59 PM Pacific

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• County of Sonoma

• 707-565-8059

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