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Job Description
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?- Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Job Description:
Administrative Assistant
Purpose:
Work in conjunction with other administrative personnel to perform a wide variety of administrative support tasks.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.- Greets visitors, handles their inquiries, and directs them to the appropriate person.
- Answers multi-line telephones, or two-way radios and directs calls or takes messages.
- Maintains office supply inventories by placing orders.
- Schedules and coordinates meetings.
- Distributes, disperses, and reconciles petty cash requests.
- Types letters, memos, forms and other correspondence.
- Picks up, sorts and delivers mail to appropriate person.
- Files and retrieves documents, records and reports.
- Maintains records, enters data and retrieves data as needed.
- Analyzes and interprets data and prepares reports.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.- Knowledge of applicable processes, techniques and methods.
- Knowledge of city practices, policy and procedures.
- Skill in oral and written communications.
- Skill in using computers and related software.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain good working relationships with city employees and the public.
Minimum Qualifications:- Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
- Education and or experience will substitute for the minimum qualifications.
Preferred Qualifications:- Customer service skills.
- Bilingual - English/Spanish.
- Experience communicating effectively.
- Ability to work outside 8:00 a.m. - 5:00 p.m. and some weekends.
- Reliable transportation and the ability to work at more than one location.
- Proficiency in using computer applications such as Microsoft Office.
Notes to Candidate:
Position Overview:
Austin Public Health is currently hiring for an Administrative Assistant position within the WIC Clinic. The ideal candidate should excel in delivering exceptional customer service, whether in-person or over the phone and work efficiently to assist clients promptly. Responsibilities include conducting WIC Eligibility screenings (including income, identification, and residency verification), supporting the application and certification process, greeting customers, and entering data into software applications in adherence to established policies and procedures.
Furthermore, this role involves explaining and ensuring that WIC clients and applicants fully comprehend all eligibility requirements, necessary documentation for appointments, and expectations during appointments. Providing general WIC information to clients is also part of the job. Additionally, the position involves generating reports and conducting audits in line with WIC guidelines, as well as following protocols for inventory management. Community engagement to encourage participation is another key aspect of this role.
Two positions available.
Salary Range and Benefits:- Salary Range is $22.05 - $24.26 per hour.
- This position comes with a comprehensive benefits package that includes medical and dental coverage, paid sick leave, vacation and personal time, and a retirement plan.
Physical Work Location:- Various Locations
Hours:- Monday - Thursday 7:30 a.m. - 4:40 p.m and Friday 7:30 a.m. - 1:30 p.m.
**Hours may vary due to operational needs.
APH Information- This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
- Departmental Competencies related to the position can be found on Austin Public Health’s website .
Be a part of Austin Public Health, https://youtu.be/wJgNIc3ivkA .
“The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises”.
Immunization Requirement:- Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.
Travel:- If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Grant Funded Position- This position is grant-funded, meaning its financial support comes from allocated funds that may be modified, reduced, or canceled at the discretion of the City of Austin or the grant provider.
When completing the City of Austin employment application:- Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title, employment dates and description of responsibilities for all jobs you wish to be considered.
- The application is an official document; incomplete applications will not be considered. A resume will not be considered, in lieu of a completed City of Austin application.
- Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar and spelling, in helping us screen applications and determine candidates to be interviewed.
- Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number.
- When completing the supplemental questions, please note that your answers must be supported by information contained in your application.
- Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
ADDITIONAL DOCUMENTS REQUIRED:- Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
- All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite - including parking lots, garages, or in any personal vehicle located on the premises.
- When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.
- This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
Salary and Benefits:- Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
If you are selected to interview:
Assessments:- Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference
- This position will require a pre-employment Criminal Background Investigation (CBI).
- If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate, and/or graduate degrees, will be required.
- A skills assessment may be required.
Electronic Notification to Applications:- Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.
- Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner.
- Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2025-12-02 - Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
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ABOUT THE COMPANY
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City of Austin
Show moreThe City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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