Library Services Spec II

CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY.

CLASSIFICATION TITLE: Library Services Specialist II

UNION CODE: R09

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Step 1 $3,981 - Step 4 $4,225

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: Step 1 $3,981 - Step 20 $5,800

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more! See our benefits website for additional information.

SPECIAL INSTRUCTIONS TO APPLICANT: Schedule may vary, but typical work hours are Sunday to Thursday 2:00pm to 10:30pm

POSITION PURPOSE:

As part of Academic Affairs, the mission of Library Services is to provide and promote a full range of supportive, high-quality services to CSUB students, faculty, staff, and the broader community. Our dedicated team is committed to meeting the diverse needs of our patrons at the main campus and in the Antelope Valley by ensuring timely access to materials and offering expert assistance with research and resource usage.

Under the general supervision of the Dean of Libraries, the Library Services Specialist II performs various library circulation duties including but not limited to checking in/out library materials and assisting library patrons to resolve routine to moderately complex service issues. Responsibilities include ensuring the security and safety of library facilities through performing opening and closing procedures, building rounds, and coordination with campus departments, as well as supporting resource sharing activities by retrieving, scanning, and processing materials. The incumbent provides functional lead direction to student assistants, ensuring efficient, accurate, and customer-focused library operations.

DUTIES & RESPONSIBILITIES:

Circulation Duties
Apply working knowledge of circulation policies, procedures, and their relationship to other library functions to independently perform a variety of circulation services. Perform service activities involving checking in or out library materials and reserves using Circulation software. Update statuses of library items as needed. Provide patron check out overrides as required. Provide basic Reference assistance in retrieving call numbers, materials, or searching for the availability of items, and refer patrons to other Library or campus departments and resources for additional assistance when appropriate. Respond to patron inquiries and complaints regarding circulation policies, resolving routine and moderately complex issues using judgment and established guidelines. Aid and instruct patrons in the retrieval of Library materials and use of Library resources or equipment. Support reserve processing and coordinate with other staff and student assistants to ensure timely and accurate handling of reserve materials. Assist in the acquisition of Library cards for Community Borrowers. Collect and enter confidential patron information into computer and confirm patron library privilege eligibility. Monitor and contact patrons regarding items in the lost-and-found. Lead student assistants on duty by directing work and providing guidance as needed.
Security, Safety & Facilities
Perform opening or closing procedures for the building including conducting floor sweeps, securing valuables, doors, the 24-Hour Room, study rooms, stacks, materials, and elevators, and notifying patrons of building closure. Report damaged or failed equipment/software, furniture, light fixtures, or plumbing fixtures, elevator malfunctions and alarm failures to the Dean’s Administrative Assistant or specified technician as needed. Post out-of-order and caution notices when equipment or facility presents a safety risk. Conduct rounds of the building to enforce library policy and safety, including notifying patrons on non-compliance with library policy, retrieving stray materials, checking study rooms for compliance with individual study room policies, and taking note of facilities issues. Contact Campus Police, Facilities Management, Safety & Risk Management, and/or the Dean’s Office in cases of emergency, building alarms, and disturbances. Perform yearly safety inspections of all levels of the library with a representative of Safety & Risk Management, communicate with library staff and faculty regarding safety corrections and submit completed corrections to Safety & Risk Management as remedied. Note areas which need cleaning or additional supplies and notify the Dean’s Office, Campus Copiers and/or custodial personnel to have the situation(s) addressed.
Resource Sharing
Print pull slips for requested materials. Retrieve and photocopy requested items. Oversee the retrieval and photocopying of requested items by student assistants, ensuring accuracy and efficiency. Assist with processing of paging and digitization requests using established procedures and systems.
REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE - High School diploma or equivalent certification and two (2) to three (3) years of related library and/or clerical experience or an equivalent combination of experience and education.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) -

• Regular and reliable attendance is required.
• Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies and procedures and applicable work methods.
• General knowledge of library collection organization and classification scheme and ability to interpret bibliographic records.
• Ability to interpret and communicate library unit’s policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes.
• Working knowledge of institutions and library’s policies and practices associated with the ethical use of and access to library and on-line resources.
• Basic knowledge of national standards and guidelines pertaining to libraries, including working knowledge of institution’s standards pertaining to copyright and intellectual property protection and the ability to source and apply such policies and standards to avoid potential violations.
• Proficiency in the use of automated library system(s) and subsystem(s) pertaining to functional area.
• Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work or assist patrons.
• Demonstrated problem solving and research skills to address standard and non-standard work problems.
• Demonstrated ability to compile and present information in an organized manner.
• Effective interpretive skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.
• Ability to effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers.
• Knowledge of Library of Congress classification system and LC subject headings.
• Willingness to receive instruction and share knowledge.
• Willingness to assist staff assigned to other functional areas with projects as needed.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS: Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her state employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.

Campus contact for our Nondiscrimination policy is Melissa Carleton, Interim Title IX Coordinator & DHR Administrator, (661) 654-2713.

Advertised: Nov 24 2025 Pacific Standard Time
Applications close: Dec 09 2025 Pacific Standard Time

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• California State University (CSU) Bakersfield

• (661) 654-2266

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