Facility Service Specialist

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description Summary
ABOUT AUSTIN WATER:

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up-we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.

Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Facility Service Specialist

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordinating internal maintenance personnel or contractor vendors.

Duties, Functions, and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
  
• Conducts site inspections and reports on maintenance needs and safety violations.
  
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
  
• Calculates figures and compiles data and information for reports, cost estimates, etc.
  
• Prepares and maintains status reports on projects.
  
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
  
• Research information as requested or needed.
  
• Answers questions from internal and external customers.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of facility maintenance.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of safety practices and procedures.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of general maintenance practices.
  
• Knowledge of monitoring of contracts and/or vendors.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years of relevant work experience.
  
  
• Experience may substitute for education up to a maximum of four (4) years.
  

Licenses and Certifications Required:

• Class C Driver's License.
  
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.
  

Preferred Experience:

• Knowledge of facility components such as HVAC, plumbing, electrical, septic, and water well systems, and the skill to make repairs to such systems.
  
• Knowledge of fence construction and repair techniques, including welding.
  
• Ability to travel and work independently in remote areas with minimal oversight.
  
• Ability to travel to multiple sites and work locations, including remote locations accessible only on foot.
  
• Skill developing and monitoring a variety of contracts related to facility maintenance, including maintenance contracts, equipment installation contracts, and construction contracts.
  

Physical Requirements:

• Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.
  

Notes to Candidate:

Position Overview:

This position will be expected to work in all-weather conditions, performing maintenance and repairs in a rural environment and at other Austin Water facilities, with little to no supervision. These positions' responsibilities include knowledge of general and preventive facilities maintenance on components like HVAC, Plumbing, Electrical, Septic, and Water well systems. This will also include high game fences (chain-link). Also, able to be proficient in monitoring multiple contracts and contractors when workload goes beyond the scope of the position

Essential Employee:

This position has been designated as essential for the City of Austin. Essential positions maintain emergency services or provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist with operations and recovery.

Pay Range:

$27.77 - $33.95 per hour

Position(s) will be filled at the following location:

Waller Creek Center (625 E. 10th St., Austin, TX)

Days and Hours:

Monday through Friday, 7:00 AM - 3:30 PM.

Benefits:

Working with Austin Water provides several health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities, and more - click HERE for more information.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us evaluate your qualifications more effectively and will be used to determine your salary if you are selected for this position.
  
• Provide each job title and accurate employment dates for all jobs included on the application.
  
• Your work history should include the specific duties you performed, any supervisory or leadership responsibilities you held, and the equipment and computer software you utilized.
  
• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• A résumé is optional but will not substitute for a complete employment application. Incomplete applications will not be considered.
  
• A cover letter is optional. In the cover letter, candidates should describe their interest in the position in concise detail and highlight any prior experience relevant to the role.
  

If you are selected to interview:

• Your skill level in some of the competency areas for this job - specifically Microsoft Excel, Microsoft Word, Microsoft Outlook, and General Maintenance - will be assessed through skills testing, with a required minimum passing score of 70%.
  
• Your skills and competencies for this job will be assessed before being invited to interview.
  

If you are selected as a top candidate:

• Verification of your education (including high school graduation or a GED, and undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 before confirming a start date.
  

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that may conflict with or interfere with their duties and responsibilities to the Department.
  
• Austin Water will review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
  

Driving Requirement:
This position requires a valid Texas Class C Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department.

All Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes is not permitted on any AW worksite, including construction sites, parking lots, garages, or in any personal vehicle located on the premises.

Please note this posting may close at any time after 7 days.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply; however, the posting will close at 11:59 PM the day before the listed date. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-11

• 

• City of Austin

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