-
Job Description
Summary
Provides customer service to patrons in person and by telephone, answering questions and assisting with registration and facility reservations. This position focuses on the reservation and rental side of operations and requires the ability to perform heavy lifting and transport supplies and equipment between City rental facilities. Hours may vary depending on scheduled bookings and may include late evenings. Recreation Attendants are also responsible for assisting with closing multiple facilities across the city. This is a part-time position, but it is scheduled year-round.
Essential Duties and Responsibilities- Facilitate customer relations with a positive, professional attitude and tact.
- Provides information to the public by answering phone and emails and responding to requests.
- Promotes, implements, and assist with recreational activities, including but not limited to youth programs, athletic leagues and tournaments, adult and senior programs, and special events.
- Assist with programs and events by registering patrons for classes and events; entering or documenting registrations; setting up equipment or supplies, completing clean-up activities.
- Provides customer service and responds to routine inquiries regarding the city’s recreation and park facilities, services, and programs.
- As the main person of contact thru out the reservation, you must make sure the reservation location is clean and in order before the renter arrives. Ensure that the renter understand and comply with the venue policies and rules.
- Repost to assigned reservation location on time. Check individual renter in at their scheduled reservation location. Complete vehicle inspection sheet each time the City vehicle is driven.
- Oversee and be prepared to handle set-up according to the set-up schedule/diagram as well as break down of set ups. Handle any unexpected issues or maintenance for cleaning any facility.
- Provide a final walkthrough with the renter at the end of their event to make sure the facility is left clean and orderly as it was received.
- Assist with logistics as needed.
- Carry out additional duties as assigned.
- Provides assistance in coordinating recreation and/or other special events hosted by the city. Processes participant registration for various types of recreation classes and activities to include receiving and processing fees
This job has no supervisory responsibilities
Education and/or Experience
Must be at least 18 years of age. Must have high school diploma or equivalent.
Certificates, Licenses, Registrations
Prefer at least one-year experience with Community Pass and 6 months cash handling experience
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page. -
ABOUT THE COMPANY
-
-
City of Lancaster
Show moreHistorical Overview
The first settlement made in the Lancaster community was in September 1844 by Roderick Rawlins. Mr. Rawlins and other members of his party had secured "headrights" from the Republic of Texas. Read on...
Location
Located in the Southwest portion of Dallas County, the City of Lancaster is approximately 15 minutes south of Dallas and is well situated to access the Dallas/Ft. Worth Metroplex, one of the largest and most diverse in the nation. Read on...
Lancaster offers the perfect blend of open farmland, rolling hills, creeks, and woodlands, with home prices ranging from $160,000 to $600,000. Our community features tree-shaded neighborhoods, an excellent public library, a Senior Life Center, and over 600 acres of parks, including a municipal golf course and the Lancaster Visitors Center and State Auxiliary Museum.
Ideally located for commuting within the Dallas/Fort Worth Metroplex, Lancaster provides easy access to major highways and is close to DART light rail, Dallas Love Field, and DFW International Airport. The city also boasts a regional airport and an industrial park with rail access. Educational opportunities abound with nearby campuses of Dallas College, Cedar Valley College, and the University of North Texas at Dallas, while the Lancaster Independent School District (LISD), the first district-wide STEM district in Texas, offers award-winning education.
Lancaster features diverse shopping, dining, and recreational opportunities, including a 100-acre Community Park with a recreation center, indoor aquatic facility, fishing pier, and outdoor athletic facilities, as well as the Bear Creek Nature Preserve. With a vibrant mix of amenities and a strong sense of community, Lancaster is the ideal place to live, work, and play!
-