Human Services Operations Supervisor

Introduction

We are excited to introduce the Human Services Operations Supervisor role-a vital position within our Human Services Department. This role plays a key part in supporting our mission to strengthen families, empower youth, and foster community well-being.

This position is based in Youth and Family Services, where we focus on behavioral health support, education, and community engagement. Your leadership will help us continue building innovative programs that address critical needs and promote positive outcomes for individuals and families in Scottsdale.

Join us in making a meaningful impact-where your expertise and passion for service will shape lives and strengthen our community.

About the Position

The Human Services Ops Supervisor coordinates program activities that provide social and/or behavioral health services in conjunction with public, private sector and non-profit social service agencies and provides social services activities in for Parks, Recreation and Human Services Department work units.

Youth and Family Services Assignment

The Human Services Ops Supervisor provides professional level behavioral health outreach services through direct practice, case management, facilitation, and consultation for justice referred youth and adults.. Additional responsibilities include the coordination of prevention and intervention programs, contract services and community collaborations. The Human Services Ops Supervisor operates out of the Human Services department within the Community Services Division.

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity. The full salary range is listed above and mid-point for this position is $43.27/hour or $89,939.20/annually.

The City of Scottsdale offers:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month, eligible for use immediately following accrual
• Sick Leave Accrual; 8 hours/month, eligible for use immediately following accrual
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
• Employee Wellness incentives
• Access to several city-owned fitness and recreational facilities at no cost

Please visit the Human Resources and Benefits Information page for more information.

Minimum Qualifications

Education and Experience

• A Bachelor's Degree in Social Work, Sociology, counseling or a closely related field from an accredited educational institution.
• Four years' work experience in social work, psychology or counseling and experience coordinating a social or behavioral health service program.
• At least 6 months of lead or supervisory experience.
• Bilingual skills may be required for some positions.
• Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications and Other Requirements

• An Arizona Board of Behavioral Health License is required in counseling, social work or a closely related field (for Youth and Family Services assignment).
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area within a department(s).

Click here to view the full job description, work environment and physical demands

Work Environment/Physical Demands

Click here to view the full job description, work environment and physical demands.

Selection Process:

The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible.DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits, click here .

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking here .

Closing Date/Time: 2/11/2026 11:59 PM Arizona

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• City of Scottsdale

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