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Job Description
The Family Support Division is seeking applications for the position of Benefit Program Associate within the Technology and Innovations Unit. The base location will be determined by the selected applicant and office capacity.
All internal promotional applicants are encouraged to apply as there may be alternate office space available.
Duties to include but not limited to:- Work directly with document imaging software to ensure that batches are reviewed for accuracy & appropriately handled to route through the Enterprise Content Management (ECM) Solution.
- View document packets for accuracy, completeness and compliance; correct if necessary.
- Work with internal team members if errors are detected to train on proper processes.
- Work with internal team members to facilitate upload and indexing of files as necessary.
- Work with files stored in the Virtual File Room (VFR) to perform review corrections as needed.
- Work with files stored in the Virtual File Room to locate requested documents as needed.
- Work to register applications or update audit dates for reviews in all queues as needed.
- Maintain, with relative independence, a significant phase or segment of a clerical process or unit activity and make frequent decisions in accordance with agency policies, rules or procedures.
- Monitor other Work Queues in the ECM and/or SharePoint and provide assistance as needed.
- Other duties as assigned.
High School diploma or equivalent and 1-3 years of relevant experience. (Substitutions may be allowed.)
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
Recruitment Area: Accepting applications from all qualified applicants.
The State of Missouri is an equal opportunity employer.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
FSD.Personnel@dss.mo.gov -
ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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