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  • Communication Officer

    Forney, Texas 75126 United States CITY OF FORNEY, TX Full Time $47,374.77 - $66,768.37 Annually Jun 10, 2025
    City of Forney Employer:

    CITY OF FORNEY, TX

    Mission A responsible government dedicated to providing municipal services with a standard of excellence. Vision A vibrant city providing an unparalleled quality of life, preserving heritage, and embracing technology. Values Our employees serve the residents of Forney with the following values: Selfless - We have a firm commitment to serving the public with dedication, compassion, and a genuine desire to make a positive impact on the lives of our residents. Excellence - We are constantly striving to do better for the Forney community and the services we provide. Resourceful - We possess the ability to quickly and skillfully find creative ways to adapt and overcome difficult situations and complete tasks with limited resources through research and teamwork. Visionary - We will embrace creative solutions and transformative ideas that enhance the quality of life for all residents. Exemplary - Having qualities that include a commitment to excellence, readiness to learn, a knack for creative thinking, and a willingness to put the city’s needs first.

    Apply Now View job Employer Profile

    Summary

    We're on the hunt for passionate and driven professionals. Is that you? Become a part of a culture that goes beyond the ordinary; where dedication, innovation, and excellence converge to create a workplace like no other. Apply today and enter a career that aligns with your values and aspirations.

    Under general supervision, processes emergency and non-emergency calls for service; dispatches police, firefighting, medical, rescue, animal control, or other emergency equipment by telephone or radio, utilizing complex technical aids, such as computer-aided dispatch systems and crime information databases; and performs related work as required.

    Job Description

    The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

    • Answers incoming emergency and non-emergency calls and two-way radio transmissions; analyzes conflicting and/or limited location information in order to direct first responders to the emergency scene; projects positive support of the City organizations at all times.
    • Interviews callers and analyzes details; prioritizes calls for service and determines appropriate personnel to respond; dispatches calls for service; relays pertinent information to first responders in a concise manner; provides information and assistance to the public within the scope of authority.
    • Gathers, analyzes, and reports critical call information to officers and firefighters; maintains status and awareness of Police and Fire units; continuously monitors radio and phone traffic and relays updated vital information to first responders.
    • Performs inquiries and criminal history checks for officers through TCIC & NCIC, and initiates inquiries to other agencies for warrant confirmations or general information.
    • Enters data for records and reports; processes forms and record files; queries various specialized databases as required.
    • Notifies supervisory personnel on critical incidents; follows all Department policies and procedures to assure that first responder and citizen safety is the top priority.
    • Maintains confidentiality as proscribed by legal statute, agency policy, or other governing directives.
    • Search prisoners at the request of the Arresting Officer on an as-needed basis and assist the Detention Officers with everyday Jail tasks to include monitoring jail operations, maintaining and updating the jail log, coordinating inmate packets, and assisting with meals and/or medication(s) when Detention Officer is not on duty.
    • Performs other duties as assigned. 

    SUPERVISION EXERCISED: No direct supervision exercised.

    Job Requirements

    • Possess a valid driver's license.
    • High school graduation or equivalent 
    • Completion of TCOLE Telecommunicator License Course.

    Special Requirements: Obtain TCIC/NCIC access and a CJIS Security Awareness certification within 6 months of hire.

    Physical Demands / Work Environment:

    • Standard office environment; occasionally exposed to conditions within jail.
    • Ability to sit or stand for long periods.
    • Ability to lift 15 pounds.

    ***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment. Resumes may be attached to the application however will NOT be accepted in lieu of the official application form ***

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

    Additional Information

    EMPLOYEE BENEFITS Medical Insurance
    The city is self-insured and offers a choice of four medical plans through United Healthcare:

    • $6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions)
    • $2,500 Deductible EPO Plan


    Employee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.
    Dental Insurance
    The city offers a dental plan through United Healthcare Dental:

    • UHC DPPO


    Coverage is available to all full-time employees at group rates.
    Life Insurance
    Basic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year.

    Voluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.
    Other City Paid Plans

    • Teladoc -All full-time employees have access to TELADOC
    • Short Term Disability - Provided to all full-time employees at no cost through NY Life.
    • Long Term Disability - Provided to all full-time employees at no cost through NY Life.

    Texas Municipal Retirement System (TMRS)
    All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.
    Additional Group Benefits
    Other benefits are:

    • Deferred Compensation plan
    • Direct deposit
    • Paid holidays
    • Paid vacation
    • Personal leave
    • Sick leave
    • Social Security
    • Health Savings Account
    • Employee Assistance Program
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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