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  • Student Accounts Specialist

    Pomona, California 91768 United States California State Polytechnic University Pomona Jan 28, 2026
    California State Polytechnic University Pomona Employer:

    California State Polytechnic University Pomona

    Apply Now View job Employer Profile

    Job Description

    Type of Appointment: Full Time, Probationary

    Job Classification: Administrative Analyst/Specialist Non-Exempt

    Anticipated Hiring Range: $4,799 - $4,993 per month

    Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

    THE DEPARTMENT:

    Student Accounting and Cashiering Services (SACS) is responsible for the administration and oversight of student accounts. This includes the accurate posting of charges for tuition and fees, housing, parking, etc. through the PeopleSoft Financials Module as well as payment posting via the Cashnet System. This includes ensuring that accurate tuition, registration, housing, parking and other fees are accurately calculated. SACS is responsible for ensuring payments are processed accurately and timely, holds placed on past due balances and collection efforts are performed including the write off of bad debt. Other responsibilities include student accounting such as reconciliation of financial aid, uncleared collections, mentor application and short-term loans. Other duties include disbursement of student refunds, student accounts audits, etc. SACS works closely with the Financial Aid Office as well as the Registrar's Office to ensure that the disbursement of financial aid and enrollment are properly coordinated. In addition, SACS works closely with many of the areas on campus to ensure that monies are being properly collected and accounted for such as the Office of Continuing Education, Housing and various other satellite offices who collect cash. SACS ensures that its activities are in compliance with Federal and State regulatory requirements including privacy, adherence to payment card industry standards and ensures all accounting functions are up to par with the generally accepted accounting principles and applicable government accounting standards.

    DUTIES AND RESPONSIBILITIES:
    • Serve as the liaison for current and past students with the various areas where their student account is affected.
    • All students who are having financial difficulty or have some type of outstanding financial issue with the campus but have circumstances that do not fall in the normal realm of the current policies and procedures as defined by the campus. Will work closely with Admissions & Records, Financial Aid, Housing Services and other campus constituencies to determine what types of issues and/or assistance can be granted to the student.
    • The individual must be aware of add/drop dates, they must be able to determine, whether or not the student has a legitimate issue that can be addressed by SACS.
    • Responsible for addressing transcript holds as well as any type of collection related issues.
    • Work to resolve any financial issues that the student might have.
    • Coordinates with these areas to determine if a payment contract is warranted and to identify if a payment contract might be required.
    • Work closely with the various staff in the office to gather any type of documentation regarding agreements, collections issues, etc. and will be responsible for counseling students who are in a difficult financial situation.
    • Work closely with our Collections area to coordinate with external agencies such as collection agencies, the franchise tax board, billing agencies, etc. to follow up and research the student's financial background when trying to determine financial arrangements, appeals, etc.
    • Responsible for researching student accounts, analyzing student data and making recommendations to the appeals committee for approval or denial of student appeals. Specifically: Ability to research payments and charges both manually and through PeopleSoft Financials Ability to interpret complex student transactions including financial aid and enrollment issues and to address student inquiries in a professional manner both in person as well as written.
    • Responsible for working directly with the student and external areas in gathering and assessing documentation submitted. Must be familiar with rules and regulations as they pertain to financial aid, veterans, waivers, health issues, etc.
    • Work closely with the Chair of the Financial Appeals Committee in organizing and setting up the financial appeals meetings.
    • Setup files for review by the Financial Appeals Committee on a secure fileshare.
    • Gather any internal or external data to help to support the decision making of the Financial Appeals Committee. This role is expected to work closely with the Financial Aid Office and the Registrars Office as well as other constituencies on campus.
    • Responsible for gathering any and all data possible from all depts on campus if it is a part of the appeal.
    • Responsible for working with students whose appeal has to do with medical reasons and will have to take the necessary steps to secure the data and to make reasonable recommendations to the financial appeals committee.
    • General Clerical Duties.
    • Assist with Student Assist Hiring, Serves as the Attendance Clerk for SACS, Ordering of Supplies, ensuring the appropriate payment of invoices, processing of all requisitions/purchase orders for SACS.
    • Process Wells Fargo/ACH Returned Items and Paid in Full information from the Collection Agencies
    • Assist with various SACS general e-mails, SACS, 3rd Party - email boxes, & Collections e-mail boxes
    • Assist with answering SACS phones and updating Service-Now.
    • Assist students who require a Collection Agreement Plan thru Payment Plans. Will work closely with the vendor if necessary.
    • On-site Cashiering/working to the public as required
    • Assists the Director with special projects such as tasks lists, metrics, forms creation, etc.

    QUALIFICATIONS:
    • Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
    • Working knowledge of general practices, program, and/or administrative specialty; basic knowledge of and ability to apply fundamental concepts; working knowledge of budget policies and procedures; ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty; knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
    • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; ability to organize and plan work and projects including handling multiple priorities; ability to make independent decisions and exercise sound judgment; ability to compile, write, and present reports related to program or administrative specialty; demonstrated ability establish and maintain cooperative working relationships.


    PREFERRED QUALIFICATIONS:
    • A minimum of two years experience in higher education and a degree in business, accounting, or finance is preferred.


    Out of State Work

    The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy .

    Background Check

    Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy .

    CSU Classification Salary Range

    This position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website . The CSU Salary Schedule is located on the CSU Salary Schedule website . The classification salary range for this position according to the respective skill level is: minimum $4,799 and maximum $6,992 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

    Employment Eligibility Verification

    Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website .

    University Driving Requirement

    Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy .

    Conflict of Interest

    This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy .

    Security & Fire Safety

    In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report .

    Pay Transparency Nondiscrimination

    As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .

    Reasonable Accommodation

    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices .

    Equal Employment Opportunity

    Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    Other Notices

    For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

    Advertised: Jan 27 2026 Pacific Standard Time
    Applications close: Feb 10 2026 Pacific Standard Time
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Sales Jobs for Aspiring Professionals

Top Government Sales Jobs for Aspiring Professionals

Government sales roles offer a dynamic career path, providing opportunities to work with various agencies to supply essential products or services. These jobs require a deep understanding of government procurement processes, relationship-building skills, and sometimes the ability to work full-time across different time zones.

Government sales present unique challenges for aspiring professionals but can lead to gratifying careers across various industries. Here’s what you need to know.

Top Government Sales Jobs for Aspiring Professionals

 

What Are Government Sales Jobs?

Government sales involve working with public agencies to meet their procurement needs. Whether in technology, healthcare, finance, or other sectors, professionals in this field must master the intricacies of the government procurement and bidding process.

These processes may involve verification steps, such as verifying you are human or waiting for browser security checks, ensuring only qualified vendors can proceed. Professionals must understand the complexities of government sales while ensuring that sites and services are correctly connected to meet government standards.

Professionals in these roles must:

  • Understand complex procurement regulations, ensuring the success of all verification steps, such as Ray ID identification.
  • Build and maintain relationships with government decision-makers while navigating lengthy sales cycles.
  • Handle browser security checks to ensure site security before proceeding with sales and connection processes.
 

Key Skills and Qualifications

A successful government sales professional must be well-versed in several key areas:

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  • Understanding of Government Procurement: Familiarity with systems that require site verification processes, such as verifying security through a browser connection and handling Ray ID or full-time processing steps.
  • Business Development Experience: Identifying opportunities and ensuring that sales site requirements are met, often requiring verification to proceed with government procurement.
  • Communication and Interpersonal Skills: Professionals must respond quickly and efficiently to government agencies, often under tight deadlines.
  • Educational Background: A bachelor’s degree in business, engineering, or a related field is typically required, with additional certifications in government procurement being an advantage.
 

Career Paths in Government Sales

There are several career opportunities available in government sales, each with its focus:

  • Government Sales Manager: Oversees the overall sales process, ensuring security protocols are met when working with different sites and systems across various agencies.
  • Business Development Manager: This position focuses on identifying new opportunities within the government sector, ensuring connections to the right agencies, and meeting date-specific targets.
  • Account Manager: Manages relationships with existing government clients and ensures their needs are met securely and efficiently through constant connection and updates.
  • Sales Engineer: Supports the technical side of government sales, ensuring systems like browser security are in place and that government sales processes comply with verification steps.
  • Government Sales Representative: Works directly with government agencies to establish new sales opportunities, handling everything from initial security checks to final Ray ID confirmation.

Job Search Resources

For those looking to break into the field or expand their government sales career, there are numerous resources available:

  • USAJOBS: This site lists government-related roles, including sales positions across different agencies. It ensures that full-time and secure employment opportunities are provided.
  • LinkedIn: A valuable tool for networking, LinkedIn allows professionals to explore government sales jobs and verify their qualifications.
  • Government Sales Jobs: A specialized platform focusing on job listings in this niche, ensuring connection to the right opportunities.
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  • Washington Post Jobs: Ideal for those seeking employment in Washington, D.C., where many government sales positions are concentrated.
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Tips for Breaking into Government Sales

Aspiring professionals can improve their chances of landing a government sales role by:

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  1. Building Relationships: Networking with government officials and procurement professionals is critical to getting full-time positions and meeting site qualifications.
  2. Understanding the Process: Familiarity with procurement, browser security, and verifying that you are human (via systems such as Ray ID) can be crucial for success.
  3. Gaining Business Development Experience: Demonstrating experience in sales and development is a must, especially when you are responsible for ensuring a secure site connection.
  4. Certifications: Pursuing certifications in government contracting and procurement adds credibility.
  1. Networking: Engaging with peers through professional sites can help verify opportunities and update you with security trends.
 

Salary Ranges and Benefits

Government sales jobs can vary greatly in salary, depending on the industry, location, and experience level. On average, salaries range from $60,000 to $120,000 per year. In addition to competitive pay, these positions often offer comprehensive benefits packages, which may include:

  • Medical, dental, and vision coverage.
  • Access to retirement plans such as 401(k) options.
  • Full-time positions with secure employment terms and benefits.
 

Education and Training

Most government sales roles require a bachelor’s degree in a relevant field like business, engineering, or public administration.

Additionally, certifications in government contracting and procurement can be helpful. Training programs are available through organizations like the National Contract Management Association (NCMA), which helps aspiring professionals understand the verification processes, security protocols, and necessary qualifications for successful careers.

Industry Trends in Government Sales

The field of government sales is constantly evolving. Key trends shaping the future include:

  • Cybersecurity and Site Security: Ensuring that government sites are properly secured and verified is becoming increasingly important. Sales professionals must be prepared to handle browser security checks and verification processes, especially during bidding stages.
  • Cloud-Based Solutions: Government agencies are moving towards cloud-based systems, creating more opportunities for those in technology sales.
  • Artificial Intelligence (AI): AI plays a growing role in government procurement and sales automation, enhancing business opportunities and improving efficiency.
category061-image-004-careers-in-governmen
  • Customer Service Excellence: Building strong relationships with agencies is crucial for long-term success in government sales, especially when responding to evolving site security requirements.
 

Business Development Strategies

Successful professionals in government sales can use the following strategies:

category061-image-005-careers-in-government
  • Identify Opportunities: Stay aware of government procurement needs, from verifying site connections to ensuring secure system access.
  • Build Relationships: Cultivate solid and long-lasting relationships with decision-makers in government agencies to facilitate sales.
  • Use Sales Tools: Leverage CRM tools and automation to streamline the sales process and ensure that everything, from initial verification to full-time sales, runs smoothly.
  • Stay Informed: Be proactive about changes in government procurement processes, ensuring that your site and sales strategy are fully secure and in line with regulations.
 

Conclusion

Government sales offer a rewarding career path for aspiring professionals who can navigate complex processes and ensure proper security protocols. Whether verifying browser connections or securing contracts, professionals in this field can expect a dynamic and fulfilling career by staying informed, building relationships, and following best practices. Government sales can lead to long-term success if the necessary qualifications, site updates, and verification steps are met.

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