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  • Emergency Planning Coordinator

    Austin, Texas United States City of Austin, TX Full Time Oct 15, 2025
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?
      ◦ Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

      ◦ Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.

      ◦ Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

      ◦ Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

      ◦ Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

      ◦ Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

      ◦ Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

      ◦ Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.



    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    The Emergency Planning Coordinator (EPC) will assist with maintaining, reviewing, and revising all plans associated with the Emergency Management program, including identifying opportunities for, and developing new plans, as necessary. This position leads the Continuity of Operations Planning process for the utility, working closely with internal stakeholders to develop, review, and revise plans and provide training to plan developers, approvers, and working within the utility's software application to accomplish these goals.

    The EPC is categorized as an Essential employee, available during overnight, weekend, and holiday hours as necessary, serves on the Austin Energy Incident Management Team, and activates during critical incidents.

    The EPC serves as a liaison between the utility and external stakeholders, including other city departments, and preparedness and response partners, vendors, agencies, and organizations.

    The EPC develops, writes, and publishes reports, operations procedures, analyzes data, conducts after-action reviews, develops and maintains cooperative agreements, ensures operational readiness of program systems, represents the division at, conferences, exercises, drills, and meetings, and supports the division in all activities as needed.

    The EPC participates in delivering training and presentations related to the Incident Command System and emergency management program activities.

    Job Description:

    Emergency Planning Coordinator

    Purpose:

    Under general direction, ensures operational readiness and designs response procedures to ensure the effective mobilization of protective, safety, and relief services in emergencies or disasters.

    Duties, Functions and Responsibilities:

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
      ◦ Assists in the development of short- and long-term planning goals and objectives for the department.

      ◦ Identifies capability gaps and identifies funding opportunities for solutions.

      ◦ Oversees and coordinates Continuity of Operations (COOP) planning.

      ◦ Participates in Emergency Operations Center (EOC) activations, emergency drills and exercises.

      ◦ Attends meetings with City of Austin Homeland Security and Emergency Management (HSEM), Capital Area Council of Governments (CAPCOG), and other partner agencies.

      ◦ Assists in the development and maintenance of cooperative agreements with other organizations as needed.

      ◦ Participates in the maintenance and renewals of interlocal agreements when needed.

      ◦ Participates in hazard material incident cost recovery as needed.

      ◦ Ensures the operational readiness of special operations systems. Represents special operations at meetings, exercises, and conferences. Works cooperatively with special operations staff.

      ◦ Develops, writes, and publishes operating manuals, technical reports, and training materials.

      ◦ Participates in the grant process, including grant planning, application, and implementation.

      ◦ May participate in specification, calibration, maintenance, networking, tracking, retiring, and replacing of hazard material technical equipment.



    Responsibilities - Supervisor and/or Leadership Exercised:

    May provide leadership, work assignments, evaluation, and guidance to others.

    Knowledge, Skills, and Abilities:

    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
      ◦ Knowledge of Incident Command Systems.

      ◦ Knowledge of the development and coordination of emergency planning, techniques for evaluating emergency response procedures, business continuity standards, and best practices.

      ◦ Knowledge of technical equipment capabilities, maintenance requirements, sampling processes, and procedures.

      ◦ Knowledge of Federal, State, and Local laws and ordinances emergency response.

      ◦ Skill in oral and written communication.

      ◦ Skill in handling multiple tasks and prioritizing.

      ◦ Skill in using computers and related software applications.

      ◦ Skill in using and networking technical equipment.

      ◦ Skill in planning and organizing.

      ◦ Skill in negotiating common practices between stakeholders and other emergency agencies.

      ◦ Skill in maintaining productive relationships with internal and external customers and stakeholders.

      ◦ Ability to work with frequent interruptions and changes in priorities.

      ◦ Ability to train others.

      ◦ Ability to quickly recognize and analyze irregular events.

      ◦ Ability to exercise good judgment, tact, and diplomacy in all public dealings to include presentations.

      ◦ Ability to work as a member of a team.



    Minimum Qualifications:
      ◦ Graduation with a Bachelor’s degree from an accredited college or university in a field related to the job, plus four (4) years of experience in emergency response or planning.

      ◦ One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years.



    Licenses and Certifications Required:

    Class C Texas Driver’s License

    Preferred Qualifications:
      ◦ Experience participating on an emergency management team in a utility, municipality, or other similarly regulated entity.

      ◦ Working knowledge of Federal, State and local laws, regulations and policies in regard to emergency management.

      ◦ Background in emergency management activities including facilitating and delivering training related to the National Incident Management System (NIMS) and Incident Command System (ICS), and conducting drills, workshops, and exercises related to emergency planning and response.

      ◦ Strong problem-solving, decision making, and organizational skills with the ability to prioritize tasks in an environment with frequent interruptions and under intense pressure.

      ◦ Ability to develop relationships with other entities and outside organizations to ensure rapid and coherent response in emergency situations.



    Notes to Candidate:

    Location:

    2500 Montopolis, Austin, TX 78741

    Days and Hours:

    Monday through Friday. 8:00 a.m. to 5:00 p.m.
    Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures.

    Salary:

    $71,630.00 - $90,980.00 annually, depending on qualifications and experience.

    Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

    Employment Application:
      ◦ The City of Austin employment application is an official document; incomplete applications will not be considered.

      Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

      ◦ The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

      ◦ Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.

      ◦ Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.



    If you are selected as a top candidate:
      ◦ Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

      ◦ If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

      ◦ This position requires a criminal background investigation.



    Fair Labor Standards Act:
      ◦ This position is classified as EXEMPT (Salaried). Exempt employees are not eligible for overtime compensation.



    Essential:

    This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

    Driving Requirement:
    This position requires a valid Texas Class C Drivers’ License or the ability to acquire one by your hire date. City of Austin employees that promote or transfer into driving required positions must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, external applicants cannot have more than six City Driver Points (CDP) within a period of thirty-six (36) months.

    Important Note to Applicants:
    Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

    We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    Closing Date/Time: 2025-10-29

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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How Emergency Management Jobs Help Save Lives: A Guide for Job Seekers

How Emergency Management Jobs Help Save Lives: A Guide for Job Seekers
 

What Are Emergency Management Jobs in Government Agencies?

Emergency management careers in government agencies are crucial roles dedicated to protecting communities and coordinating responses to disasters and crises at local, state, and federal levels. Read on to find out if a job in this field is the right job for you.

These positions focus on safeguarding public safety and minimizing the impact of emergencies through careful planning, efficient response, and effective recovery efforts.
Government emergency management jobs typically exist within:
  1. Local government: City or county emergency management offices
  2. State government: State emergency management agencies
  3. Federal government: Federal Emergency Management Agency (FEMA) and other federal departments
Key responsibilities of government emergency management professionals include:
  1. Developing and maintaining emergency operations plans
  2. Coordinating with various government departments and agencies
  3. Managing emergency operations centers during crises
  4. Allocating resources and personnel during emergencies
  5. Conducting risk assessments and hazard analyses
  6. Implementing public education and awareness programs
  7. Overseeing disaster recovery and mitigation efforts
  8. Ensuring compliance with relevant laws and regulations
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Imagine being the person who designs an early warning system that saves thousands of lives during a tornado, or the one who coordinates a multi-agency response to a major flood. These are real examples of the critical work government emergency managers do. Did you know that government emergency management isn't just about responding to disasters? A significant part of the job involves prevention, preparedness, and helping communities become more resilient. Your work could stop a crisis before it even begins.

Government emergency managers must stay updated on the latest technologies and best practices. From using advanced weather modeling to predict severe storms to leveraging social media for public communication during crises, these professionals are at the forefront of applying innovative tools to protect citizens.

As climate change increases the frequency and severity of natural disasters, and as our society faces new challenges like cybersecurity threats, the role of government emergency management professionals becomes ever more vital.
 

The Impact of Emergency Management on Communities

Government emergency management professionals play a pivotal role in safeguarding lives, protecting property, and ensuring the resilience of communities in the face of disasters and crises. Their work touches every aspect of community life, often in ways that citizens may not immediately recognize. Emergency managers are at the forefront of protecting public safety. They develop early warning systems for natural disasters, create and implement evacuation plans, coordinate search and rescue operations, and ensure the continuity of essential services during crises.

Imagine being the person whose carefully crafted evacuation plan saves an entire town from a devastating wildfire. That's the kind of impact you could have in an emergency management role.
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But emergency management goes beyond immediate response. These professionals work to make communities more resilient by conducting risk assessments to identify vulnerabilities, implementing mitigation strategies to reduce potential damages, educating the public on preparedness measures, and developing long-term recovery plans.

The work of emergency managers also helps safeguard local economies by minimizing disruptions to businesses during disasters, facilitating rapid recovery efforts to get communities back on their feet, and managing disaster relief funds and resources effectively. Emergency managers serve as the crucial link between various government agencies, non-profit organizations, and the private sector. This coordination ensures a unified and efficient response to emergencies, maximizes the use of available resources, and reduces duplication of efforts and potential conflicts.

Effective emergency management builds public trust in government institutions by demonstrating preparedness and competence during crises, providing clear, timely, and accurate information to the public, and showing visible leadership during challenging times.

In times of crisis, communities look to their leaders for guidance and support. As an emergency manager, you could be that beacon of hope and stability when it's needed most.

Emergency management influences long-term community planning and development by advocating for resilient infrastructure, informing land-use decisions to reduce vulnerability to hazards, and promoting sustainable development practices. Emergency managers also play a crucial role in ensuring that all community members, especially vulnerable populations, are protected and supported during crises. They develop inclusive emergency plans, ensure equitable distribution of resources and assistance, and address the unique needs of diverse community groups.

Emergency management isn't just about responding to disasters – it's about creating stronger, more equitable communities. Your work could help ensure that no one is left behind when disaster strikes.

The impact of emergency management on communities is profound and far-reaching. From saving lives in immediate crises to shaping the long-term resilience and development of communities, emergency managers are instrumental in creating safer, stronger, and more prepared societies. As you consider a career in emergency management, remember that your work could be the difference between chaos and order, between devastation and swift recovery. Are you ready to take on this critical role and make a lasting impact on your community?

 

Skills Required for Success in Emergency Management

Success in government emergency management roles requires a unique blend of skills that combine leadership, analytical thinking, and interpersonal abilities. These professionals must be prepared to handle high-pressure situations while maintaining a clear head and a steady hand.

Ever wondered what it takes to be the calm in the storm, the voice of reason in chaos? Emergency management demands a special set of skills – let's explore if you have what it takes to excel in this critical field.

Leadership and Decision-Making

Emergency managers must be able to take charge in crisis situations, making quick, informed decisions that can have life-or-death consequences. They need to inspire confidence in their team and the public, even under extreme pressure. This requires not just the ability to lead, but also the courage to make tough calls when lives are on the line.

Communication

Clear, effective communication is paramount in emergency management. These professionals must be adept at conveying critical information to diverse audiences, from government officials and first responders to the general public. They should be skilled in both verbal and written communication and be able to translate complex technical information into easily understandable terms.

Analytical Thinking and Problem-Solving

Emergency situations rarely follow a script. Successful emergency managers must be able to analyze complex situations quickly, identifying key issues and developing innovative solutions on the fly. It also entails factoring in people's civil rights when they face emergencies. This requires a keen analytical mind and the ability to think outside the box when conventional approaches fall short.

Stress Management and Emotional Intelligence

Working in emergency management means dealing with high-stress situations regularly. The ability to remain calm under pressure, manage one's own emotions, and respond empathetically to the stress and trauma of others is crucial. Emotional intelligence helps in navigating the human aspects of disaster response and recovery.

Collaboration and Teamwork

Emergency management is inherently a team effort, involving coordination across multiple agencies and organizations. The ability to work effectively in a team, foster cooperation, and build strong relationships with diverse stakeholders is essential.

Adaptability and Flexibility

In the ever-changing landscape of emergency management, adaptability is key. Professionals in this field must be able to pivot quickly as situations evolve, adjusting plans and strategies in real-time. They should be comfortable with ambiguity and able to function effectively in unpredictable environments.

Technical Proficiency

While not all emergency management roles require deep technical expertise, a basic understanding of relevant technologies is important. This includes familiarity with emergency management software, GIS mapping tools, communication systems, and data analysis platforms.

Cultural Competence and Empathy

Communities are diverse, and emergencies affect different groups in various ways. Successful emergency managers must be culturally sensitive, able to understand and respect diverse perspectives, and ensure that emergency plans and responses are inclusive and equitable.

Project Management

Many aspects of emergency management involve overseeing complex, multi-faceted projects. Skills in planning, organizing, and managing resources are crucial for success in roles ranging from preparedness initiatives to recovery efforts.

Continuous Learning

The field of emergency management is constantly evolving, with new threats emerging and best practices developing. A commitment to ongoing learning and professional development is essential to stay current and effective in this dynamic field.

While some of these skills can be developed through training and experience, others – like the ability to remain calm under pressure or to think creatively in crisis situations – are often innate qualities. As you consider a career in emergency management, reflect on your own strengths and areas for growth. Do you have the foundation to become a skilled emergency manager? With the right combination of natural abilities, education, and experience, you could play a crucial role in safeguarding your community and saving lives.

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Education and Training for Emergency Management Roles

Embarking on a career in government emergency management requires a solid foundation of education and ongoing training. The field demands a unique combination of theoretical knowledge and practical skills, with opportunities for continuous learning and professional development.

Formal Education:

While some entry-level positions may only require a high school diploma, many emergency management roles prefer or require a bachelor's degree. Relevant fields of study include:

  • Emergency Management
  • Public Administration
  • Homeland Security
  • Public Safety
  • Criminal Justice
  • Environmental Science

For those aiming for leadership positions or specializations, a master's degree can be highly beneficial. Advanced degrees in Emergency Management, Public Administration, or related fields can provide deeper insights into policy-making, strategic planning, and advanced crisis management techniques.

Certifications:

Professional certifications can significantly enhance your credibility and career prospects in emergency management. Some key certifications include:

  • Certified Emergency Manager (CEM) from the International Association of Emergency Managers (IAEM)
  • Associate Emergency Manager (AEM) for those early in their careers
  • Various FEMA certifications through their Emergency Management Institute

These certifications often require a combination of education, experience, and passing an exam, demonstrating your commitment to the field and your expertise.

Practical Training:

Hands-on experience is crucial in emergency management. Many educational programs incorporate practical elements such as:

  • Internships with local emergency management agencies
  • Participation in disaster simulations and exercises
  • Volunteer work or internship opportunities with organizations like the Red Cross or local Community Emergency Response Teams (CERT)

Ongoing Professional Development:

Emergency management is a dynamic field, requiring professionals to stay updated on the latest trends, technologies, and best practices. Ongoing training opportunities include:

  • Workshops and seminars offered by professional organizations
  • FEMA's Emergency Management Institute courses (many available online)
  • State-specific training programs
  • Conferences and networking events in the emergency management community

Specialized Skills Training:

Depending on your specific role or career goals, you might pursue additional training in areas such as:

  • Incident Command System (ICS)
  • National Incident Management System (NIMS)
  • Crisis communication and public information
  • Hazardous materials management
  • Cybersecurity and critical infrastructure protection

Government-Specific Training:

For those pursuing careers in government emergency management, familiarity with government operations and policies is crucial. This might involve:

  • Training on local, state, or federal government procedures
  • Understanding of relevant laws and regulations
  • Courses on interagency cooperation and coordination

Military Experience:

Many successful emergency managers come from military backgrounds. The leadership, discipline, and crisis management skills developed in the military can translate well to emergency management roles.

As you consider your educational path in emergency management, remember that the field values a combination of formal education, practical experience, and ongoing professional development. Whether you're just starting your journey or looking to advance your career, there are numerous opportunities to enhance your knowledge and skills.

 

The Future of Emergency Management

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As we look to the horizon, the field of emergency management is poised for significant evolution, driven by technological advancements, changing global dynamics, and shifting societal needs. The future of this vital profession promises both exciting opportunities and formidable challenges for those ready to step into the role of community guardians.

Emergency management is calling for innovative minds like yours - just check out the new jobs posted below and fine-tune your resume.

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