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  • Community Engagement Specialist

    Greenville, North Carolina United States CITY OF GREENVILLE NORTH CAROLINA Full Time $53,372.80 Annually Jan 10, 2026
    City of Greenville Employer:

    CITY OF GREENVILLE NORTH CAROLINA

    About Greenville Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company. As the hub of eastern North Carolina, Greenville is that place. Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque. Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice. Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind. If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season. Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong. True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different. There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event. But they’re not faceless crowds. There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium. But our noise makes your spirits soar. In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.

    Job Description

    Job Summary

    Under general supervision of the Community Development Director, assists in the coordination and facilitation of neighborhood improvement efforts to enhance quality of life.

    FLSA Status: Non-Exempt

    This is a continuous posting and may close at any time.

    Examples of Duties

    • Serve as a liaison between City departments and neighborhood groups to improve communications on needs and problems.
    • Receive and respond to citizen and neighborhood concerns.
    • Provide corrective action by referring to the appropriate department(s), coordinating follow-up, and ensuring citizen satisfaction.
    • Meet with community leaders to handle concerns through the program.
    • Assist with the development and approval of neighborhood associations, and provide support to increase their effectiveness.
    • Attends neighborhood association meetings as directed.
    • Makes group presentations and facilitates group discussions.
    • Assists with the development and implementation of neighborhood plans and strategies to address community concerns.
    • Coordinate the neighborhood association and neighborhood improvement grant programs.
    • Performs other related duties as assigned.


    Minimum Qualifications

    Education and Experience :
    • Bachelor's degree or higher from an accredited college or university with a major in urban planning, public administration, sociology, social work, psychology, public affairs or related field; and
    • Over three years of experience working with diverse groups and the general public, with an emphasis on conflict resolution and problem-solving functions; some experience in a local government environment preferred.

    Knowledge, Skills, and Abilities:
    Knowledge of:
    • neighborhood improvement strategies, problem-solving, and conflict resolution techniques, and urban planning principles;
    • laws, legal codes, government regulations and ordinances.

    Skill in:
    • research and analyze facts while exercising sound judgment in arriving at conclusions.
    • organizing, prioritizing, and following through on multiple projects simultaneously without close supervision.

    Ability to:
    • learn the operations, policies, and procedures of the various City departments, and the location and characteristics of neighborhoods within the City.
    • display exceptional interpersonal skills.
    • prepare clear, concise, reports and recommendations;
    • operate a personal computer and related office technology; and
    • establish and maintain effective working relationships with property owners, residents, general public, and other City employees and officials.

    Special Requirements

    • Valid North Carolina drivers license
    • Available to attend night and weekend neighborhood meetings on a regular basis as needed.


    The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

    Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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