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  • Records Technician (Administrative Support Assistant II)

    Fullerton, California 92831 United States Cal State University (CSU) Fullerton Dec 05, 2025
    Cal State University (CSU) Fullerton Employer:

    Cal State University (CSU) Fullerton

    Mission Statement Cal State Fullerton is one of the leading educational institutions in the State of California with the aim of providing career opportunities that help create an environment where a diverse and inclusive community can succeed and thrive. Our goal is to recruit and retain a high-quality and diverse university staff to support this mission and give back to the greater southern California community. Apply now for the chance to become part of the Titan family! General Information As one of the largest institutions in the CSU system, Cal State Fullerton stands on 240 acres in the heart of Southern California and boasts a population of over 40,000 students, staff, and faculty. Our thriving Titan community believes in the inclusivity of diverse perspectives, professional development, and commitment to student success within and beyond our institution. We’re proud to be a major force in the intellectual and cultural life of our region, our state and our nation, as well as a catalyst for economic and social mobility. Our excellent staff is proud to be contributing to our student’s success as they discover their purpose and build a Titan reputation. Consistently lauded as a top national university, we enable students to not only acquire knowledge, but also discover their purpose. Among other accolades, Cal State Fullerton is recognized for being a leading institution in graduating women, Hispanics, and underrepresented students in the nation. Our highly ranked programs, master faculty and proven track record of educational innovation have cemented our role as a respected, in-demand and go-to-leader far beyond the Southern California region. Values People first, contributing to a community of belonging, accommodating to all backgrounds, focused on student success and well-being to improve campus life and activity; Inclusion, embracing and welcoming diversity; Integrity, with the aim of honesty and trustworthiness in all interactions; Diligence, with careful and consistent effort; Innovation, introducing original and creative thinking; and Collaboration, creating better solutions together than we could alone Benefits/Perks Benefits Overview An array of health plans that include prescription drug coverage Your choice of dental plans Vision coverage Income protection benefits including life insurance and disability Retirement plan through CalPERS Tuition waiver for employees and dependents FlexCash (in lieu of health/dental) Employee Assistance Program        For more information on employee health benefits, click here At-Home Software Our excellent Division of Information Technology offers a variety of software for active faculty and staff members at no cost. Here are a few examples software titles listed below are available for campus, home, or cloud use. Please click here for the full listing. Adobe Creative Cloud Microsoft Office 365 DropBox LinkedIn Learning Skype for Business Zoom Windows 10 Student Recreation Center Come visit our renown recreation center, lauded as one of the most luxurious in the country! Our SRC's mission is to provide innovative and inclusive recreational opportunities to inspire the development and well-being of the campus community. Here are a few examples of what our facility offers. Cardio fitness room Multi-court gymnasium Indoor jogging track Multi-purpose activity rooms 1,100 square foot rock wall for bouldering, top rope, and lead climbing Outdoor pool Food Court Cal State Fullerton houses several different dining options for your convenience, including the following: The Gastronome (Campus Cafeteria) Starbucks Panda Express Baja Fresh Various food trucks Carl's Jr Togos Pieology Please click here to view and apply to all of your Cal State Fullerton career options!

    Job Description

    Job Title

    Records Technician

    Classification

    Administrative Support Assistant II

    AutoReqId

    553489

    Department

    Office of the Registrar

    Division

    Vice President, Academic Affairs

    Salary Range

    Classification Range $3,859 - $5,092 per month

    (Hiring range depending on qualifications, not anticipated to exceed $3,859 - $4,105 per month)

    Appointment Type

    Ongoing

    Time Base

    Full Time

    Work Schedule

    Monday - Friday, 8:00 AM - 5:00 PM

    About CSUF

    Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

    We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

    As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

    Job Summary

    It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

    About the Position:

    The Office of the Registrar serves students and the campus community by providing quality services that facilitate enrollment, retention, and degree completion while maintaining accurate academic records for the University. We are also responsible for processing transfer credit and maintaining articulation agreements with other institutions. Additionally, we register new and continuing students for classes, maintain academic records, prepare transcripts and diplomas, and review petitions for exception to university policy. We seek an exceptional individual to join our team as the Records Technician (Administrative Support Assistant II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

    Under supervision, the Records Technician is responsible for providing general office, clerical, and secretarial support to students, faculty, staff, and community members. Processes mail, maintains files and records, processes documents and records, gathers data, and interacts with and solves problems for work unit customers and staff. Responds to customers via email, telephone, and in person. Use a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Assists with scheduling meetings and events as needed. Performs all student records related functions on Content Management System (CMS) including making corrections to the records if error(s) exists or advises student of proper procedures for requesting appropriate record adjustment. Processes written transcript requests from incoming mail. Coordinates with National Student Clearinghouse the processing of PDF and electronic transcripts and mails out transcripts as requested by student. Research any discrepancies with the National Student Clearinghouse regarding transcripts. Reviews and tracks transcript history; reviews and notifies students of hold or insufficient information on transcript requests by email or phone. Retrieve and review petition requests for: General Education (GE) variations, retroactive adds and withdrawals, change in grading basis, change of unit value, postgraduate credit and extension credit transfers. Reviews Student Inquiry forms for potential petitions based on Executive Order (EO) 1037 policy. Other duties as assigned.

    Essential Qualifications

    High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Special Working Conditions

    Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

    Additional Information

    California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

    As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

    If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

    Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

    Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

    Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

    California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

    Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

    Hiring Preference

    On-Campus CSUEU Employees

    Advertised: Dec 04 2025 Pacific Standard Time
    Applications close: Dec 18 2025 Pacific Standard Time

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

4 Quick Facts About Working Government IT Jobs

4 Quick Facts About Working Government IT Jobs
 

I. Introduction

Government IT jobs offer unique opportunities for individuals seeking career stability, competitive benefits, and a balanced work-life arrangement. Taxpayer dollars fund these positions, which provide higher job stability than many private sector roles. Government IT jobs are also less affected by market fluctuations, ensuring consistent employment for qualified candidates.

In addition to job stability, these roles come with competitive salaries and comprehensive benefits packages, including retirement plans, health insurance, and paid time off. This provides long-term financial security. Furthermore, the increasing demand for IT professionals in government agencies, driven by advancements in technology and cybersecurity, makes these jobs highly desirable.

This article will explore four important facts about government IT jobs: job stability, competitive salaries and benefits, high demand for IT professionals, and work-life balance. Government employees often handle sensitive data, including managing personal telephone phone numbers and ensuring the protection of each personal data subject. Moreover, they must adhere to strict protocols when they disclose personal data online, ensuring government IT roles remain secure and trustworthy.

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Quick Fact 1: Job Stability

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One of the most significant benefits of government IT jobs is their unmatched job stability. Funded by taxpayer dollars, these positions provide consistent employment, even during economic instability. Government roles offer greater protection than private sector jobs, which are vulnerable to layoffs and budget cuts due to market fluctuations.

Government IT professionals are responsible for managing sensitive personal data, including the personal telephone phone number and information of each personal data subject they work with. This responsibility ensures that data is handled securely and complies with relevant laws. When government employees must disclose personal data online, they must follow strict protocols to provide security and privacy.

In addition to the stable environment, government IT jobs are supported by strong security and access controls. These positions focus heavily on protecting citizens’ data, ensuring that personal telephone phone numbers and other sensitive data are secure to the highest security standards. This makes government IT roles vital in maintaining public trust and safeguarding critical information.

In conclusion, government IT jobs provide the long-term stability many professionals seek, especially when working in a regulated environment where data security and protection are top priorities.

 

Quick Fact 2: Competitive Salaries and Benefits

Government IT jobs offer competitive salaries, even if they don’t always surpass the private sector. However, the benefits packages often provide a significant edge. These comprehensive packages include health insurance, retirement plans, and paid time off, ensuring long-term financial security. Government positions also offer payroll and tax services to support employees with personal data needs, ensuring their employment and education history are securely managed.

Retirement plans, including pensions, can sometimes be more beneficial in the long run than private sector jobs. This is because the government adheres to applicable data protection laws and strict personal data processing protocols, ensuring the safety and security of personal data like salary and payroll information. Employees also enjoy strong security and access controls, preventing unauthorized access to sensitive personal data.

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Regarding data processing, government jobs must follow strict business and commercial purposes to manage employee benefits and compensation, ensuring that disclosed personal data is used properly. Government IT positions are a strong option for long-term job security with comprehensive benefits.

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Quick Fact 3: High Demand for IT Professionals

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The demand for IT professionals in government roles continues to rise. With over 79,000 federal employees currently working in IT, agencies are prioritizing cybersecurity and data services roles. Cybersecurity has become a key focus, as agencies must prevent threats and ensure that personal data collected automatically remains secure.

As technology advances, government agencies rely on skilled IT professionals to manage relevant data processing activity and maintain robust security and access controls. The need to process personal data securely and efficiently is a top priority, making skilled IT professionals crucial to protecting public information.

This demand also extends to hiring and employment purposes and the ability to handle sensitive personal data. With so much personal data at stake, IT professionals are responsible for upholding data protection laws and ensuring all personal data processing complies with legal regulations.

 

Quick Fact 4: Work-Life Balance

Government IT jobs are well known for offering a balanced work-life structure, essential for maintaining job satisfaction and personal well-being. Unlike many private sector roles, these positions provide predictable hours with minimal overtime or on-call responsibilities. This predictability especially appeals to individuals who prefer stable hours and reduced workplace stress.

One key factor enabling this balance is the structured handling of sensitive data, such as contact and employment data and personal telephone numbers. Government employees often need to automatically collect personal data, ensuring compliance with data protection laws while minimizing the need for after-hours work. Personal data originally collected in these roles must be processed during regular work hours, leaving less room for unexpected disruptions.

In these positions, government employees handle various tasks, including managing sales and customer relations and ensuring that the personal data discussed complies with legal requirements. By efficiently handling personal data subjects during scheduled hours, professionals can avoid the long, unpredictable hours often seen in private sector jobs. This allows them to collect data related to their tasks without the added stress of extensive overtime.

For those seeking a healthier balance, government IT jobs offer a structured environment where such personal data and other duties are managed efficiently, allowing for greater work-life harmony.

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Conclusion

Government IT jobs provide four key benefits:

  • Job stability
  • Competitive salaries
  • High demand for IT professionals
  • A healthier work-life balance

These roles offer a secure career path and ensure that professionals can handle tasks such as disclosing personal data online and managing contact and employment data within regular work hours.

If you’re considering a career in IT, explore the opportunities available in government IT jobs. These positions offer stability and benefits while maintaining compliance with personal data protection standards. Government IT jobs could be ideal for those looking to grow professionally in a stable and structured environment.

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