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  • Library Neighborhood Services Manager

    Tacoma, Washington United States City of Tacoma, WA Full Time $102,689.60 - $125,278.40 Annually Jan 17, 2026
    City of Tacoma Employer:

    City of Tacoma, WA

    Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast – only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view our YouTube video!                

    Job Description

    Position Description

    We are looking for a compassionate, courageous, and creative leader to manage a region of libraries in the Tacoma Public Library system. In addition to managing library staff, you will plan, organize, and implement library programs, services, and initiatives in order to meet community needs. The ideal candidate has demonstrated success practicing and leading others in understanding racial equity and social justice, teaching concepts, facilitating discussions, co-creating programs, and implementing work practices.

    Responsibilities include:
    • Oversee library services at assigned branches ensuring all communities have access to high-quality library resources, services, and programs, with an emphasis on radically welcoming patron service
    • Lead assigned staff with your mind and heart so that employees feel valued and are able to bring their best selves to work every day; show care and respect; be consistent, fair and equitable; inspire; give autonomy and trust; bring joy; and communicate effectively
    • Center racial equity in programs, services and decisions
    • Foster a workplace culture that understands, values and practices racial equity
    • Conduct outreach and develop partnerships with community organizations and a diverse range of library users
    • Contribute to the development and implementation of work plans based on Tacoma Public Library’s Strategic Plan
    • Assign work to staff and ensure employees are focused on achieving desired outcomes; measures goal progress, outcomes, and impacts


    Qualifications

    • Bachelor’s degree in Library or Information Science, Nonprofit Leadership, Public Administration or related field, Master’s degree preferred
    • Three years of related experience including one year in a leadership role
    • Experience developing, planning, and presenting activities, programs and outreach to children, teens and/or adults
    • Knowledge of emerging library technologies, service and programming trends in urban public libraries

    LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS
    Frequent travel to library branches and community organizations within the Puget Sound region, a valid Washington State Driver's License or equivalent mobility is required.

    DESIRABLE QUALIFICATIONS
    American Library Association (ALA) accredited Master’s degree in Library and Information Studies or Master’s in Library Science and Washington State Librarian's Certification. Fluency in more than one language.

    Knowledge & Skills

    • Broad, general knowledge of materials, authors, and resources in a variety of subject areas
    • Strong commitment to public service and the ability to work well with a diverse patronage
    • Experience creating and conducting a variety of innovative programs that meet community needs
    • Use data and information in a clear and rational process to assess and understand issues, evaluate options, form conclusions, and make sound decisions
    • Maintains a working knowledge of trends in librarianship, through webinars, internal training, meetings, conferences, professional literature and organizational memberships
    • Creates and sustains an organizational culture that encourages others to provide high quality service and high performance
    • Open to change and new information, adapts behavior and work methods in response to new information, changing conditions, unexpected obstacles, even when things are not certain or the way forward is not clear
    • Builds partnerships with local organizations to meet the needs of community users
    • Demonstrated interpersonal and communication skills, including public speaking, and presentation skills
    • Successfully demonstrates ability to work as part of a team
    • Strong organization and planning skills, including the ability to balance multiple projects or priorities simultaneously
    • Strong computer and technology skills, including an integrated library system (ILS), MS Office suite, cloud applications, PCs, Macs and mobile devices
    • Demonstrated knowledge of computer services including online searching, social media, reference resources and databases


    Selection Process & Supplemental Information

    Tacoma Public Library Stands Against Racism and White Supremacy
    Tacoma Public Library is opposed to white supremacy in all of its forms and is committed to fostering an organization that is actively anti-racist. We believe that Black Lives Matter. We are grieving with our black community and all communities of color who continue to be harmed by institutionalized racism. We are committed to being a trusted community resource available to all and will provide resources and public programs that seek to reflect the values of anti-racism and elevate the voices of Black, Indigenous, and People of Color (BIPOC).

    Tacoma Public Library
    Tacoma Public Library (TPL) has been an essential provider of free books, information, ideas, and education for more than 125 years. TPL's neighborhood libraries originated with Andrew Carnegie's visionary philanthropy at the turn of the 20th century and are being transformed into true centers of educational innovation and service--and vital community hubs--that continue to provide far more than free books and materials. Learn more about the Tacoma Public Library and the services we provide at www.tacomalibrary.org and connect with us on Facebook , Instagram , Twitter , and LinkedIn to stay up to date on exciting things happening at the library, and to be notified of other career opportunities with us.

    Apply
    Interested individuals should apply online and attach resume and cover letter.

    Applicants who meet the minimum qualifications will have their supplemental questionnaire scored, and those with passing scores will be ranked on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the Tacoma Public Library and Local 117.

    Compensation & Benefits
    Pay Details:
    Hourly Rate: $49.37 - $60.23
    Annual Salary: $102,689.60 - $125,278.40

    Employee Benefits | City of Tacoma

    Get Assistance

    For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

    For technical difficulties using the NEOGOV system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

    Communication with the City of Tacoma

    We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

    Insurance Plans: You may participate in one of several group health insurance programs. Employees and their dependents are covered by a medical-surgical-hospital plan, vision plan, dental plan, and employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance and Deferred Compensation options are also available.
    Employees are covered by the State Industrial Insurance Act.

    Paid leave: Library Employees are entitled to receive paid holidays, and Personal Time Off (PTO).

    Retirement: All employees of the Library except part-time Pages, temporary employees, and certain project employees, are included in the City of Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacorna.org or by calling (253) 502-8200. All members of the Tacoma Employees' Retirement System are also covered by Social Security.

    The Tacoma Public Library is not a department of the City of Tacoma and the Library's employees are not employees of the City. The Library is a separate entity with its own governing body. The Library's governing body is the Tacoma Public Library Board of Trustees.

    Employees of the City of Tacoma who accept employment with the Tacoma Public Library will lose their City of Tacoma employee seniority. They will also find that their leave accruals, and some of the benefits enjoyed as employees of the City of Tacoma do not carry over when they are hired for a position with the Tacoma Public Library.

    Closing Date/Time: 2/2/2026 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Library Jobs: Explore Roles, Skills, and Growth Paths

Top Library Jobs: Explore Roles, Skills, and Growth Paths
 

Introduction

Library jobs offer career opportunities for individuals passionate about information, education, and serving communities. Whether you’re looking for entry-level positions or aspiring to take on leadership roles, the library field provides a dynamic and evolving career path.

Job seekers can find roles matching their skills, qualifications, and career aspirations, from public libraries to specialized institutions. This article explores key aspects of library career paths, necessary qualifications, how to search for current job openings and tips for standing out in the competitive library job market.

 

1. Library Career Paths

Libraries are multifaceted institutions that employ professionals across various roles. Each role is critical in maintaining library operations and serving the public.

Types of Jobs

Some of the most common positions include librarians, assistants, and managers. Librarians are responsible for managing collections, assisting patrons with research, and organizing programs that promote literacy. Library assistants support day-to-day operations, helping with book organization, technology use, and customer service. Library managers oversee the facility, handling budgets, staffing, and program development.

Different Library Types

Opportunities exist across different library types, including public, academic, and special libraries. Public libraries are community hubs offering free access to information and resources. Academic libraries, conversely, cater to students, faculty, and researchers, providing access to specialized databases and scholarly materials. Special libraries, such as law firms or corporations, offer niche services requiring subject-specific expertise.

Employers & Opportunities

Library professionals can work for various employers, including public library systems, universities, and county branches. Other employers might include government organizations, schools, or private institutions. Job opportunities can vary depending on location, budget, and the library’s specific needs.

 

2. Key Skills and Qualifications

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A career in the library field requires a mix of technical and interpersonal skills. Beyond just loving books, library professionals need a diverse set of abilities to succeed.

Customer Service Experience

One of the most critical skills in this field is customer service experience. Libraries serve a wide array of patrons, from children to elderly users, and providing excellent service is a key aspect of the job. Communication skills are also essential, as library workers often guide users through research, help with technology, or assist in finding resources.

Qualifications

Qualifications vary depending on the role. Entry-level positions, such as library assistants, typically require a high school diploma. Librarians, on the other hand, usually need a Master of Library Science (MLS) degree. Many roles also require experience with digital tools, including library databases, e-resources, and cataloging systems.

Additional Skills

In addition to formal qualifications, soft skills like organization, multitasking, and problem-solving are valuable. A strong resume highlighting your technology skills and experience with public engagement will set you apart. Many libraries now emphasize the need for digital literacy as technology continues to play a significant role in library services.

3. Job Search and Current Openings

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Finding the right library job involves knowing where to look and how to navigate the job search process.

Job Listings & Platforms

There are several platforms designed explicitly for library job listings. Websites like the American Library Association (ALA) job board, local government websites, and general job platforms like Indeed or LinkedIn are great places to start. Some library systems post openings directly on their websites, where you can find job openings tailored to specific areas or positions.

Part-Time & Full-Time Roles

Libraries often offer a range of work schedules, from full-time positions to part-time and even volunteer opportunities. Full-time roles, such as librarians or library managers, usually come with benefits like health insurance and paid holidays. Part-time positions, including evening or weekend hours, provide flexibility for those with other commitments.

Hiring Process

The hiring process for library jobs typically involves submitting a resume and cover letter through the employer’s application portal. If selected, candidates are invited for interviews, which may include multiple stages depending on the role. During this process, it’s essential to demonstrate your knowledge of the library system, customer service experience, and technology skills.

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4. Career Development and Advancement

A career in the library field offers numerous growth opportunities, from entry-level positions to leadership roles.

Professional Growth

Career planning is essential for advancing in the library profession. For example, starting as a library assistant can lead to more senior roles like librarian or branch manager. Many libraries encourage ongoing education and career planning, with opportunities for workshops, conferences, and certifications that enhance your skill set.

Leadership Roles

For those interested in leadership, positions such as department heads or library directors offer the chance to shape the direction of library services. These roles require experience and advanced qualifications, such as an MLS or additional certifications in library management.

Continued Learning

Professional development is a key aspect of career growth in libraries. The field is constantly evolving, with new technologies and trends emerging regularly. Staying up-to-date through continued learning—whether through webinars, conferences, or certifications—will help you stay competitive and advance in your career.

 

5. Library Job Boards and Resources

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Finding and applying for library jobs can be streamlined by using specialized resources.

Job Search Tools

Numerous tools help job seekers find library positions. Library job boards, such as those provided by the ALA, allow candidates to filter jobs by location, type, and qualifications. Local government job boards may also list library job openings for county or municipal positions. To ensure accuracy, verify the details of job postings before applying.

Additional Resources

In addition to job boards, various tools assist with resume building and interview preparation. Online platforms like LinkedIn offer tools to polish your resume and connect with professionals in the field. Other resources include career counseling services and resume-building guides tailored to library professionals.

 

6. Standing Out as a Candidate

The library job market can be competitive, but you can stand out and secure your ideal position with the right approach.

Crafting Strong Applications

A well-written cover letter and resume can set you apart from other candidates. Be sure to tailor each application to the specific job and highlight your relevant experience, especially any customer service roles or library work you’ve completed. Highlighting your digital literacy and familiarity with library systems can also give you an edge.

Gaining Experience

One way to gain valuable experience is through internships, volunteer roles, or part-time positions. These opportunities allow you to develop critical skills while building a professional network. Many libraries welcome volunteers, especially for programs like literacy outreach or book sorting, providing hands-on experience in the field.

Job Perks

Many library jobs offer appealing benefits, such as paid holidays, flexible scheduling, and opportunities to work weekends or evenings. These perks can provide work-life balance and make library jobs attractive to many applicants.

 

Conclusion

Library careers offer a diverse and fulfilling path for those passionate about education, information, and community service. Opportunities abound across every library type, whether you’re just starting or advancing. By keeping an eye on each job listing and considering roles that fit your preferred hour and week, you can find the right fit for your career. Use available resources and continue pursuing your career goals in this rewarding field.

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