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  • Fire District Information Systems Manager

    Concord, California United States Contra Costa County, CA Full Time $127,648.93 - $171,061.79 Annually Dec 24, 2025
    Contra Costa County Human Resources Department Employer:

    Contra Costa County, CA

    The County of Contra Costa, California was incorporated in 1850 as one of the original 27 counties of the State of California, with the City of Martinez as the County Seat.  Contra Costa County is home to more than one million residents. Comprised of 19 cities and many established communities in the unincorporated area, it is the ninth most populous county in the state. The most notable landmark in the county is Mount Diablo, rising 3,849 feet at the northern end of the Diablo Range. It is the centerpiece of Mt. Diablo State Park, one of many recreation areas residents and visitors can enjoy. The East Bay Regional Park District is comprised of more than 100,000 acres within 65 parks, including more than 1,200 miles of trails. Our Mission: Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Our Vision: Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy and prosperous life. Our Values: Contra Costa County serves people, businesses and communities. Our organization and each one of our employees value: Clients and communities Accountability Partnerships Fiscal prudence Quality Services Organizational excellence

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    Job Description

    The Position

    Bargaining Unit: Local 21 - Supervisory Management

    Lead the Digital Future of Public Safety

    Are you a visionary IT leader prepared to connect cutting-edge technology with life-saving emergency services?

    The Contra Costa County Fire Protection District (CCCFPD) is a leading fire service agency in California, providing fire, rescue, and emergency medical services to over one million residents across 717 square miles, including 19 cities and unincorporated areas. We also manage the county's 911 emergency ambulance transport services through a unique alliance.

    CCCFPD is undergoing a significant technological transformation, moving beyond the status quo. We are seeking a strategic Information Systems Manager to architect the digital foundation of one of the state's largest fire districts. In this mission-critical role, your leadership will ensure that our systems perform flawlessly when 911 rings, protecting the community we serve.

    The Opportunity: A Pivotal Moment for Innovation

    We are seeking to fill one (1) Fire District Information Systems Manager vacancy. This is a rare chance to join the District during a historic transition, marked by the completion of a $15 million next-generation communications center. This center includes a brand-new data center powered by a $4.8 million investment in modern IT infrastructure.

    CCCFPD recognizes that employee success is key to the District's overall success. You will join an energetic, innovative team committed to excellence. If you are looking to learn, be challenged, and grow professionally, CCCFPD is the ideal organization.

    As our new IS Manager, your leadership will be crucial in deploying a new VoIP phone system, modernizing the network across more than 50 facilities, and transitioning legacy workflows into integrated, cloud-resilient ecosystems.

    The incumbent will plan and manage the overall information systems of the Contra Costa County Fire Protection District which include: developing and maintaining the District's Local Area Networks and their interface with Contra Costa County's Wide Area Network; installing and maintaining systems software; ensuring information technology security measures; developing and implementing program applications; maintaining computer hardware and software; providing technical support to users and overseeing IT division personnel.

    Your Strategic Mission: Moving Beyond "Break/Fix"

    We are seeking a leader capable of driving strategic change, including:
    • Driving Digital Transformation: Lead the shift from siloed legacy databases to modern, integrated enterprise solutions (SaaS/Cloud/Hybrid) that optimize operations for Emergency Services, HR, and Finance
    • Architect Mission-Critical Resilience: Ensure 99.999% system availability for dispatch and emergency communications through robust redundancy planning, disaster recovery, and network architecture
    • Championing Cybersecurity: Implement contemporary security frameworks (NIST, Zero Trust) to safeguard sensitive operational and medical data against complex threats
    • Leading & Mentoring: Transform the IT Division into a proactive, customer-centric service partner. Foster a culture of continuous learning, mentor staff, and manage key vendor relationships effectively

    What you will typically be responsible for:
    Your core responsibilities will include planning and managing the District's overall information systems:
    • Strategic Roadmapping: Design a 3-5 year technology roadmap that directly supports the District's operational goals and assesses current capabilities
    • Infrastructure Management: Oversee the lifecycle of the District's LAN/WAN, virtual environments, and hardware, ensuring the new $4.8 million investment achieves maximum ROI
    • Data-Driven Decision Making: Implement Business Intelligence (BI) tools to help Command Staff visualize trends in emergency response and resource allocation
    • Application Management & Integration: Direct the development, testing, and maintenance of applications, ensuring seamless interoperability between mission-critical systems like CAD (Computer Aided Dispatch), RMS (Records Management Systems), and administrative platforms
    • Technical Oversight: Plan and manage the District’s Local Area Networks, their interface with the County’s Wide Area Network, system software installation, IT security, and technical user support, while overseeing IT division personnel
    • Project Leadership: Set priorities and review the work of staff developing new/revised database applications for areas including personnel, budget, inspections, investigations, EMS record keeping, training, etc.


    We seek a Diplomatic Change Agent who balances technical mastery with emotional intelligence. The ideal candidate is:
    • A Modern Technologist: Proficient in network architecture, virtualization, hybrid cloud environments, and advanced cybersecurity defense
    • Agile & Adaptable: Able to pivot rapidly in a paramilitary environment where emergency needs dictate shifting priorities
    • A Collaborative Partner: Capable of translating technical requirements into clear business value for Fire Chiefs, Battalion Chiefs, and administrative stakeholders
    • Solutions-Focused: An engineer of scalable, cost-effective solutions, not just a problem identifier


    We are looking for someone who is:
    • Highly organized, adept at managing time and competing priorities
    • Comfortable operating within a governmental, paramilitary organization
    • Knowledgeable about modern principles and practices of systems and database analysis
    • Innovative, collaborative, and solutions-focused

    A few reasons why you might love this job:
    • Impact: Your code and architecture directly support first responders saving lives and protecting the environment.
    • Growth: You will lead high-visibility projects, manage a significant budget, and establish cutting-edge programs.
    • Culture: Join a respected agency known for its strong team culture, employee satisfaction, and competitive benefits.

    A few challenges you might face in this job:
    • Adaptation: You will need to quickly learn and adapt to the paramilitary chain of command and organizational structure
    • Balancing Priorities: Strong time management skills are essential to balance multiple priorities and deadlines, which may change based on the District's operational needs
    • Broad Scope: You will support a full-service Fire District with multiple divisions and a wide operational scope
    Competencies required:
    • Decision Making : Choosing optimal courses of action in a timely manner
    • Professional & Technical Expertise : Applying technical subject matter to the job
    • Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
    • Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results
    • Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity
    • Informing : Proactively obtaining and sharing information
    • Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships
    • Customer Focus : Attending to the needs and expectations of customers
    • Managing Performance: Ensuring superior individual and group performance
    • Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness
    • Organization Design & Structure : Establishing organizational structure and clarifying roles and responsibilities
    • Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives


    Minimum Qualifications

    Education: Possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field.

    Experience: Four (4) years of full-time or its equivalent experience managing complex information systems projects which must have included three (3) years of design and project management responsibility for large applications systems and team leadership experience for both subordinate analysts and programmers.

    Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.

    Desirable Qualifications (not mandatory):

    The strongest candidates will possess a blend of the following experience and certifications:
    • Certifications: CISSP, CISM, PMP, or ITIL v4.
    • Cloud Experience: Demonstrated experience managing hybrid government cloud environments (Azure, AWS).
    • Public Safety Tech: Previous experience with Computer Aided Dispatch (CAD), Mobile Data Computers (MDC), or NG911 systems.
    • Leadership: Experience leading IT teams through major system implementations or organizational changes.


    Selection Process

    Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach copies of their degree(s) and/or transcripts.
    Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
    Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 40%)

    Structure Oral Board Examination: Candidates who clearly demonstrate that they possess the minimum qualification will be invited to participate in an online oral examination. This interview will be conducted virtually. The interview is designed to measure candidates' competencies as they relate to the Fire District Information Systems Manager classification. Candidates must achieve an overall passing score of 70% of higher. The competencies that will be tested may include, but are not limited to: Decision Making, Professional & Technical Expertise, Action & Results Focused, Displaying Ownership and Accountability, Handling Stress, Informing, Building & Maintaining Relationships, Customer Focus, Managing Performance, Leveraging Technology, Organization Design & Structure, and Project Management. (Weighted 60%)
    The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

    For recruitment-specific questions, please contact Elizabeth Loud at eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627.

    CONVICTION HISTORY
    After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

    DISASTER SERVICE WORKER
    All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY
    It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

    To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

    Closing Date/Time: 1/25/2026 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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