EMPLOYER-PAID PENSION PLAN (NEVADA PERS)
COMPETITIVE SALARY & BENEFITS PACKAGE
**PER DIEM OPENING**
As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.
We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.
Position Summary:
Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems
Job Requirement
Education/Experience:
Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software.
Additional Position Requirements
Additional Requirements:
- Minimum of 2 years of experience in a technical support role, preferably in a healthcare environment. Proven experience in providing remote and on-site technical support.
- Preferred: Relevant certifications such as CompTIA A+, Network+, or equivalent.
- Valid Nevada Driver's License and willing to travel to various locations for on-site support.
- Must have open availability.
Technical Skills:
- Proficiency in diagnosing and resolving hardware and software issues.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems.
- Understanding of network configurations, protocols, and troubleshooting. Experience with remote support tools and ticketing systems.
- Outstanding verbal and written communication skills.
- Ability to explain technical concepts clearly to non-technical users.
- Outstanding customer-service skills with a focus on customer satisfaction.
- Strong analytical and troubleshooting abilities.
- Ability to handle multiple issues simultaneously and prioritize tasks effectively
- Knowledge of healthcare regulations and compliance standards (e.g., HIPAA).
- Understanding of data security and privacy practices in a healthcare setting.
Knowledge, Skills, Abilities, and Physical Requirements
Knowledge of:
Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.
Skill in:
Installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.
Physical Requirements and Working Conditions:
Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.
Per Diem and Temporary Employees are not eligible to receive benefits.
THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER
Closing Date/Time: 7/14/2026 5:00 PM Pacific
University Medical Center of Southern Nevada
702-383-2000Today, UMC is more than a hospital; it is a comprehensive academic medical center with a rich history of serving the community. UMC now offers the highest level of care in Nevada, providing a wide range of exclusive and specialized health care services to community members and visitors. UMC is home to Nevada's only Level I Trauma Center, only Designated Pediatric Trauma Center, only Burn Care Center and only Center for Transplantation. Children's Hospital of Nevada at UMC serves as the state's only hospital to be recognized and accepted as an associate member of the Children's Hospital Association.
Offering highly skilled physicians, nurses and staff members supported by the latest, cutting-edge technology, UMC and Children's Hospital of Nevada at UMC continue to build upon their shared reputation for providing Nevada’s highest level of care.
EXCELLENT BENEFITS!
A hospital's success is measured by its employees. At UMC, our employees make us the leading healthcare provider in Southern Nevada. To show our appreciation for all their hard work and dedication, UMC offers comprehensive and competitive benefits to all full and part-time employees.
Pension Retirement Plan Fully Paid by UMC!
UMC pays the full contribution (28%) of your base pay each pay period into the Public Employee Retirement System (PERS).
No Social Security Tax Withdrawal
UMC employees have a higher net take home pay!
Consolidated Annual Leave (Paid Time Off)
27 days of paid time off per year! Full- and part-time employees begin accruing CAL time immediately based on the number of hours worked. CAL time is used for vacation, holidays, sick and personal time off.
Extended Illness Bank (EIB)
To be used for employee hospitalization, or illness that results in an absence of more than 16 consecutive work hours.
Medical/Dental/Vision/Prescription Coverage
UMC offers two plans for employee and dependent coverage: Clark County Self-Funded or Health Plan of Nevada HMO.
Nurse Corps Loan Repayment Program and Public Service Loan Forgiveness eligible employer!
Basic Life Insurance
UMC provides basic life insurance for each employee and dependent.
Tax Deferred Compensation Program
Provided by MassMutual, UMC employees may make a pre-tax contribution through payroll deduction to this deferred compensation plan.
Employee Assistance Program
Counseling services available for employees and their immediate family members at no cost.
Other benefits for eligible full-time and part-time UMC employees:
Sign-On Bonus (select positions)
No State Income Tax
Specialty Pay (selected areas)
Cafeteria Discount
Military Leave
Credit Union (Clark County Credit Union)
On-Site Bank (US Bank)
Direct Deposit and Payroll Deductions
Employee Referral Program (selected positions)
Free Parking (assigned parking spots available for a fee)
Wellness Fair
Recreational Discount Offers
Free Shuttle Bus
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