UTILITIES FIELD SERVICES REPRESENTATIVE - PART TIME

The Position

The City of Riverside, Public Utilities Department (RPU) is accepting applications for the position of UTILITIES FIELD SERVICES REPRESENTATIVE PART TIME to fill two (2) vacancy in the Field Services Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Utility Field Services Representative assists in reading electric and water meters and recording consumption. Delivers utility cut-off notifications on residential and business doors of designated utility customers.

Work Performed

Duties may include, but are not limited to, the following:

• Deliver and place utility cut-off notices on residential and business doors of designated utility customers; deliver City locks, meter reading cards, or other miscellaneous items to customers.
• Assist in reading or verifying electric meters utilizing telescope for reading over fences, as assigned.
• Assist in reading or verify water meters utilizing hand trowels, shovels, and buckets to dig out dirt and bail out water in meter boxes, as assigned.
• Interact with dogs in the course of obtaining meter readings; adhere to safety standards and handle field situations with professionalism.
• Check meter for possible diversion, tampering, and other damage; report and communicate any unsafe meter conditions to supervisor.
• Utilize Data Cap Handheld (DCH) computer to input water and electric meter readings, update meter location, and update account information as required.
• Tactfully respond to citizen inquiries and complaints and deliver 48-hour notices.
• Maintain assigned City vehicle including removing of trash, debris, and personal items; report mechanical defects and problems; monitor and/or maintain appropriate tire pressure, gasoline, water, and oil levels.
• Perform other duties as assigned.

Qualifications

Education: High School graduation or satisfactory equivalent (GED).

Experience: None

Highly Desired Qualifications:

• Six months of experience working independently in the field.
• Six months of experience in a delivery driver position.
• Ability to lift up to 32 pounds regularly and up to 60 pounds occasionally.
  
  

Licenses and Certifications:

• Possession of, or ability to obtain, a valid, appropriate California Class “C” Motor Vehicle Operator’s License.

Physical Demands and Working Conditions:

• Work is done outside and in the field with exposure to faulty devices, chemicals, tools, inclement weather, and potentially hazardous conditions. Employees may interact with staff and/or public and private representatives and will provide professional customer service

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide).

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination .

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Service Employees International Union (SEIU) - General Unit

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Health Insurance - The City offers six health insurance plans and contributes up to $1,687 per month for HMO plans (family coverage).
• Dental Insurance - The City provides three dental insurance plans and contributes up to $85 per month.
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
• Life Insurance - The City provides and pays for term life insurance equal to $100,000. Additional Life Insurance is available and voluntary for employees and eligible dependents (up to $300k).
• Deferred Compensation - The City contributes $50 a month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the SEIU MOU for specific details.
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
• State Disability Insurance - Automatic coverage administered by the Employee Development Department (EDD) of the State of California
• Vacation Accrual - 0-4 yrs. = 80hrs, 5-9 yrs. = 120hrs, 10+ yrs. = 160 hrs.

For other special compensation, refer to the SEIU MOU .
For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1
For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 7/26/2026 11:59 PM Pacific

City of Riverside

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