Government Careers

  • Process Improvement Advisor, Customer Intelligence

  • Oriental Bank
  • Brooklyn, New York 11210 United States View Map

Summary

Oriental Bank is seeking an Advisor, Customer Intelligence (Process Improvement) to drive data-driven process enhancements within Customer Intelligence & Operations. Reporting to the Team Lead or Manager, you will map current and future state processes, analyze metrics, and develop efficient workflows that improve productivity and compliance.The role is hybrid, based in San Juan, Puerto Rico, requires collaboration with cross-functional teams and strong English and Spanish communication skills,#J-18808-Ljbffr

Job Description

Oriental Bank is seeking an Advisor, Customer Intelligence (Process Improvement) to drive data-driven process enhancements within Customer Intelligence & Operations. Reporting to the Team Lead or Manager, you will map current and future state processes, analyze metrics, and develop efficient workflows that improve productivity and compliance.The role is hybrid, based in San Juan, Puerto Rico, requires collaboration with cross-functional teams and strong English and Spanish communication skills,#J-18808-Ljbffr

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