OFFICE SUPPORT ASSISTANT - BOCC (32 HOURS/WEEK)

Job Description

OVERVIEW

The Kitsap County Commissioners Office is seeking a highly organized, service-oriented administrative professional to serve as an Office Support Assistant. This position provides front-desk, clerical, and administrative support to the Commissioners, County Administrator, Assistant County Administrator, and other Commissioners Office staff while serving as a point of contact for the public, County departments, vendors, and state agencies.

The Office Support Assistant manages calendars and scheduling, coordinates meetings and events, processes records and correspondence, responds to public inquiries, and supports licensing and records management activities. The position requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple priorities while providing responsive and professional service.

This position offers the opportunity to support the day-to-day operations of the Commissioner's Office and contribute to effective and accessible County government.

What you will do:

• Serve as the Commissioner's Office front desk liaison to the public, County departments and offices, and vendors, providing a high level of customer service and ensuring inquiries are addressed promptly and professionally.
• Receive, screen, and direct telephone calls and respond to inquiries by providing accurate information, explaining procedures based on available knowledge and resources, and referring customers to the appropriate source when necessary.
• Manage calendars and scheduling for the Commissioners, County Administrator, and Assistant County Administrator, including coordinating meetings, communicating with internal and external contacts, managing event registrations, and tracking RSVPs.
• Provide a full range of general administrative support, including entering records and preparing, completing, processing, and distributing a variety of written and electronic correspondence and documents.
• Process incoming and outgoing mail while coordinating office supply ordering, maintaining inventory, and ensuring the Commissioner's Office has the materials and resources needed to support daily operations.
• Maintain and distribute current contact lists and schedule and maintain display boards in the Administration Building and Courthouse.
• Provide clerical support to the County Administrator, Assistant County Administrator, Commissioners, and other Commissioners Office staff as directed, including document preparation and distribution, meeting coordination, reimbursement requests, and updating databases and documentation.
• Create and maintain complex files and filing systems, ensuring records are appropriately organized and accessible in accordance with established procedures.
• Manage the storage, deletion, and purging of records in accordance with established procedures and retention schedules and assist with public disclosure requests.
• Receive, process, and respond to all Liquor Control Board applications for liquor and marijuana licenses for unincorporated Kitsap County, coordinating requirements and communications among County departments and the State.
• Coordinate multiple administrative activities and competing priorities while maintaining accuracy, responsiveness, confidentiality, and a high level of customer service in support of the Commissioner's Office.
• Perform other duties as assigned to provide comprehensive administrative support to the Commissioner's Office.

What you bring:

• Professional experience: One year of general office and/or customer service experience, demonstrating ability to provide effective customer service, communicate professionally, and perform routine office duties. Related education demonstrating required knowledge, skills, and abilities to perform the job may substitute for up to six months of experience.
• Technical background: Strong administrative and clerical experience in a professional office environment is essential , including document preparation, electronic correspondence, database maintenance, records management, filing systems, scheduling, mail processing, and office supply/inventory coordination.
• Communication/interpersonal skills: Exceptional customer service and communication skills are essential. The successful candidate must be able to interact professionally with members of the public, elected officials, County leadership, employees, vendors, and state representatives; explain procedures clearly; respond to inquiries; and appropriately direct customers to available resources.
• Additional preferred qualifications:
  • Two years of progressively responsible clerical or office support experience.
  • Experience with word processing, data entry, database maintenance, and preparation of written and electronic documents.
  • Experience with records management, including maintaining organized filing systems and managing records in accordance with established procedures and retention schedules.
  • Experience working in a public agency, such as government, education, or the military.
  • Experience taking meeting minutes or detailed notes and accurately documenting key information, discussions, decisions, and action items.
  • Experience working in an office that provides direct administrative support to executives, elected officials, or senior leadership.
  • Experience using SharePoint, Workday, ILinx, and Zoom to manage information, documents, communications, meetings, or administrative processes.

OTHER POSITION RELATED INFORMATION

• Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
• This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
• 'At will' and covered under the Appendix C (as amended) to Kitsap County Personnel Manual
• Application Requirements: All applicants, internal and external, must submit a complete and fully detailed application. Your application must clearly demonstrate how you meet all minimum qualifications for the position by the posted closing date. The County uses the information provided in the application (not the résumé) to verify relevant work experience and to determine placement on the pay scale if you are selected for the position.
• To be considered, your application must: Be fully completed, including all supplemental questions. Provide specific and detailed information showing that you have performed the duties and gained the experience required for the role. Include the total years of relevant experience, quantified based on full-time equivalency. Applications that are incomplete, lack sufficient detail, or do not clearly demonstrate that the applicant meets all minimum qualifications will be screened out and will not move forward in the hiring process. Meeting the minimum qualifications is required.
• Prior to employment, the successful candidate must:
  • Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications.
  • Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting.
  • Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. This process is conducted in compliance with the Washington Fair Chance Act (RCW 49.94). Information received is evaluated on a case-by-case basis and will not automatically disqualify a candidate from consideration. FCA-Flyer_June 2026_English_Update
• Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
• This position is part time, 32 hours per week within a Monday - Friday, 8 a.m. - 4:30 p.m. schedule.
• This posting may be used to fill future openings.
• Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.

At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.

County Paid Benefits Include:
Medical - Kaiser Permanente (HMO) or Aetna (PPO)
Dental - Delta Dental or Willamette
Vision - VSP
Flexible Spending Accounts (FSA)
Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
Disability - Short-term disability & Long-term disability
Voya Voluntary Insurance
Transportation incentives
Employee Assistance Program
Travel Assistance Program
Wellness program
Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide .

*Voluntary benefit options also available at the employee's expense

Retirement:
Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.

Deferred Compensation (IRS Plan 457b): tax-deferred savings program

Holidays
11 paid holidays and 2 additional floating holiday per year. One additional floating holiday after 10 years of service.

Vacation Leave
New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:

Upon completion of 2 years: 15 days per year (10.00 hours per month)
Upon completion of 5 years: 20 days per year (13.33 hours per month)
Upon completion of 10 years: 25 days per year (16.67 hours per month)

Sick Leave
All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.

***Part-time employees benefit contributions and leave accruals will be prorated***

Current County Employees
If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.

NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx

Closing Date/Time: 10/5/2026 11:59 PM Pacific