Operations Manger-Solid Waste Services

Summary

Operations Manager-Solid Waste Services

MAJOR FUNCTION

This position is located in Cambridge, MD and assumes responsibility to ensure that all facets of the operation are performing based on the executive management's goals and objectives. Ensuring that all managerial, administrative, and supervisory work is running smoothly and in compliance with all federal, state, and local codes and ordinances. General directions are received from the Company's General Manager, however this position is responsible for managing dedicated resources to meet established daily operations standards and service levels and must resolve related customer complaints. Work is reviewed through reports, observation, and results obtained.

ESSENTIAL AND OTHER IMPORTANT JOB DUTIES

• Communicates operation expectations and service level standards to the senior management team and monitors progress toward achieving stated goals.
• Promptly addresses customer needs and inquiries to ensure expectations are consistently met.
• Plans and oversees the development of routing service areas to ensure maximum efficiency.
• Monitors and manages vehicular performance and recommends improvements or changes to fleet operation.
• Coordinates and plans employee special events and recognition to maintain or enhance employee moral.
• Daily review with senior managers area collection and service data to ensure the adequate targets are being met.
• Maintains records, prepares & reviews reports, as required.
• Coordinates the collection of program data, analyzes data, and recommends programmatic changes for increased efficiency.
• Recommends the hire, transfer, advancement, discipline, grievance resolution and discharge of assigned personnel.
• Conducts required performance management meetings with assigned staff, completes performance evaluation forms and recommends the approval or disapproval of merit.
• Performs other related work as required.

OTHER IMPORTANT DUTIES

Keeps abreast of technological changes in the area of responsibility. Schedules staff for developmental/training opportunities as necessary.

POSITION REQUIREMENTS

DESIRABLE QUALIFICATIONS

• Minimum of 3-5 years of management knowledge, practices, and techniques of solid waste collection.
• Considerable understanding of applicable regulations covering solid waste collection, transportation, disposal, and recycling.
• Considerable knowledge of the safety hazards and DOT regulations and requirements associated with operation and maintenance of vehicles and equipment used in solid waste operations.
• Considerable knowledge of the principles of supervision, training and performance evaluation.
• Ability to coordinate the successful implementation of policies and procedures.
• Ability to plan, organize, and distribute work and equipment among assigned personnel.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to analyze financial and operational data.
• Ability to express oneself clearly and concisely both orally and in writing.
• Ability to coach and train employees for optimum work performance.
• Skilled in the basic use of computers and the associated programs and applications necessary for successful job performance.

MINIMUM TRAINING AND EXPERIENCE

• Minimum of five (5) years of progressive experience in residential and/or commercial solid waste operations that include collection, transportation, disposal and recycling activities, or an equivalent combination of education and experience. Two years of the required experience must have been in a supervisory capacity.
• A Class B CDL State driver's license

FULL-TIME/PART-TIME

Full-Time

ABOUT THE ORGANIZATION

For more than 60 years, Bates Trucking and Trash Removal, Inc. has had a mission to protect the environment of our neighborhoods and businesses by providing efficient and safe trash and garbage disposal, as well as a full complement of environmentally friendly recycling services. We are seeking professional and courteous CDL drivers who place safety first in their job.

This position is currently accepting applications.

Job Description

Operations Manager-Solid Waste Services

MAJOR FUNCTION

This position is located in Cambridge, MD and assumes responsibility to ensure that all facets of the operation are performing based on the executive management's goals and objectives. Ensuring that all managerial, administrative, and supervisory work is running smoothly and in compliance with all federal, state, and local codes and ordinances. General directions are received from the Company's General Manager, however this position is responsible for managing dedicated resources to meet established daily operations standards and service levels and must resolve related customer complaints. Work is reviewed through reports, observation, and results obtained.

ESSENTIAL AND OTHER IMPORTANT JOB DUTIES

• Communicates operation expectations and service level standards to the senior management team and monitors progress toward achieving stated goals.
• Promptly addresses customer needs and inquiries to ensure expectations are consistently met.
• Plans and oversees the development of routing service areas to ensure maximum efficiency.
• Monitors and manages vehicular performance and recommends improvements or changes to fleet operation.
• Coordinates and plans employee special events and recognition to maintain or enhance employee moral.
• Daily review with senior managers area collection and service data to ensure the adequate targets are being met.
• Maintains records, prepares & reviews reports, as required.
• Coordinates the collection of program data, analyzes data, and recommends programmatic changes for increased efficiency.
• Recommends the hire, transfer, advancement, discipline, grievance resolution and discharge of assigned personnel.
• Conducts required performance management meetings with assigned staff, completes performance evaluation forms and recommends the approval or disapproval of merit.
• Performs other related work as required.

OTHER IMPORTANT DUTIES

Keeps abreast of technological changes in the area of responsibility. Schedules staff for developmental/training opportunities as necessary.

POSITION REQUIREMENTS

DESIRABLE QUALIFICATIONS

• Minimum of 3-5 years of management knowledge, practices, and techniques of solid waste collection.
• Considerable understanding of applicable regulations covering solid waste collection, transportation, disposal, and recycling.
• Considerable knowledge of the safety hazards and DOT regulations and requirements associated with operation and maintenance of vehicles and equipment used in solid waste operations.
• Considerable knowledge of the principles of supervision, training and performance evaluation.
• Ability to coordinate the successful implementation of policies and procedures.
• Ability to plan, organize, and distribute work and equipment among assigned personnel.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to analyze financial and operational data.
• Ability to express oneself clearly and concisely both orally and in writing.
• Ability to coach and train employees for optimum work performance.
• Skilled in the basic use of computers and the associated programs and applications necessary for successful job performance.

MINIMUM TRAINING AND EXPERIENCE

• Minimum of five (5) years of progressive experience in residential and/or commercial solid waste operations that include collection, transportation, disposal and recycling activities, or an equivalent combination of education and experience. Two years of the required experience must have been in a supervisory capacity.
• A Class B CDL State driver's license

FULL-TIME/PART-TIME

Full-Time

ABOUT THE ORGANIZATION

For more than 60 years, Bates Trucking and Trash Removal, Inc. has had a mission to protect the environment of our neighborhoods and businesses by providing efficient and safe trash and garbage disposal, as well as a full complement of environmentally friendly recycling services. We are seeking professional and courteous CDL drivers who place safety first in their job.

This position is currently accepting applications.