Residence Hall Coordinator (Student Services Professional II)

Job Description

Position Summary

Passionate about creating a welcoming community where students feel at home, build connections, and thrive? San Diego State University is seeking a Residence Hall Coordinator to join our Residential Education Office and help create a vibrant, inclusive living-learning experience for students.

As a Residence Hall Coordinator, you'll support the student experience in an apartment-style residential community housing approximately 350-800 continuing students. This live-in position offers the opportunity to build meaningful relationships with residents, supervise and mentor student leaders, coordinate community-building initiatives, and provide guidance through everyday challenges. You'll also play an important role in student well-being, conflict resolution, crisis response, and the daily operations of the residential community.

Working alongside a collaborative Residential Education team, you'll help create a safe, supportive environment where students can grow academically, personally, and socially.

Key Responsibilities

• Foster a welcoming residential community through student engagement, educational programming, and community-building activities.
• Supervise, mentor, and support a team of 8-22 Resident Advisors and Community Assistants in creating positive student experiences.
• Provide student guidance, conflict resolution, conduct meetings, and referrals to campus support services.
• Coordinate daily residence hall operations, including facility needs, safety, security, and student concerns.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, providing crisis response and support during campus emergencies.

Why Join Us

• Make a meaningful impact on students' lives while helping create a community they can call home.
• Enjoy the unique experience of living and working on SDSU's vibrant campus.
• Build meaningful connections with students, colleagues, and campus partners.
• Grow professionally through mentorship, student affairs experience, and development opportunities.
• A furnished on-campus apartment and meal plans are provided when residential dining services are available during the academic year.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU-watch our video and imagine your future here: Working at the CSU .

Position Information

• Full-time, benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment of up to 3 years.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

SDSU’s Residential Education Office plans and administers programs and services across the university’s residence halls and apartment communities. As part of the Division of Student Affairs and Campus Diversity, the office creates safe, supportive, and inclusive living-learning environments that promote students’ academic success and personal growth through academic support, faculty engagement, educational and community-building programs, student leadership development, and multicultural learning opportunities. Its goal is to help students develop holistically as scholars, citizens, and leaders while fostering diversity, civic responsibility, and a strong sense of community.

For more information regarding the Residential Education Office, click here .

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Master’s degree in Higher Education, Student Services, Counseling, or a related field strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor preferred.
• Knowledge of student development principles, residential education programs, and student support services in a higher education setting.
• Experience supervising, training, mentoring, and evaluating student staff, including Resident Advisors or similar student leadership roles.
• Knowledge of student conduct policies, conflict resolution, and restorative approaches to addressing student behavior.
• Crisis intervention, including serving in an on-call duty rotation for campus.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

• CSU Classification Salary Range: $5,083-$7,228/month; hiring salary not expected to exceed $5,083/month .

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview .

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by October 27, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu.

Advertised: Oct 13 2026 Pacific Daylight Time
Applications close: