Service Dispatcher

Summary

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusionhere.We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusionhere.Job Description What You'll DoAs a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.What We're Looking ForYou're a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav's clients and mission. You've spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must.Qualifications RequiredExperience with the Developmental Disability Community (professional experience preferred)Experience managing multiple customer relationships at onceHistory of time management and delivering high-quality work under pressureAbility to work collaboratively with customers and co-workersPassion and excitement for NeuroNav's missionPatient, non-judgmental, and genuineTrack record of working well with diverse, multi-functional teamsExcellent written and verbal communication skillsExperience with Microsoft Office & Google SuiteBachelor's Degree or equivalent work experienceMust have reliable high-speed internet connection, and a private work environment to protect client confidentialityPreferred ExperienceExperience and/or training in one (or more) of the following areas preferred: Self Determination Policy in CaliforniaAdvocacy within the Traditional SystemPerson-Centered Thinking, Planning, and/or PracticesExperience developing PCPs and/or IEP/ITP/IPPsMaster of Social WorkAdditional Information This is a full-time positionCompensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from homeThe work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob Location#J-18808-Ljbffr

Job Description

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusionhere.We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusionhere.Job Description What You'll DoAs a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.What We're Looking ForYou're a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav's clients and mission. You've spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must.Qualifications RequiredExperience with the Developmental Disability Community (professional experience preferred)Experience managing multiple customer relationships at onceHistory of time management and delivering high-quality work under pressureAbility to work collaboratively with customers and co-workersPassion and excitement for NeuroNav's missionPatient, non-judgmental, and genuineTrack record of working well with diverse, multi-functional teamsExcellent written and verbal communication skillsExperience with Microsoft Office & Google SuiteBachelor's Degree or equivalent work experienceMust have reliable high-speed internet connection, and a private work environment to protect client confidentialityPreferred ExperienceExperience and/or training in one (or more) of the following areas preferred: Self Determination Policy in CaliforniaAdvocacy within the Traditional SystemPerson-Centered Thinking, Planning, and/or PracticesExperience developing PCPs and/or IEP/ITP/IPPsMaster of Social WorkAdditional Information This is a full-time positionCompensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from homeThe work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob Location#J-18808-Ljbffr