HEALTH INFORMATION TECHNICIAN

Job Description

Position/Program Information

EXAM NUMBER:

Y1417F

TYPE OF RECRUITMENT:
We welcome applications from everyone!

The application filing period will begin on Friday, October 23, 2026, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

WHY WORK FOR US?

LA Health Services is LA County’s integrated healthcare system and the second-largest public health system in the nation. Our system includes four public hospitals, more than 20 community health centers, Emergency Medical Services (EMS), Correctional Health Services, and community-based programs that connect people to care where they are.

We serve as the safety net for almost 10 million residents, providing care regardless of ability to pay, insurance coverage, or immigration status. As one connected system, we deliver extraordinary care-from prevention and primary care to emergency, specialty, trauma, and recovery services across Los Angeles County.

With more than 2.9 million visits annually and a workforce of over 23,000 dedicated staff, LA Health Services is proud to deliver high-quality, compassionate, and accessible care to everyone, no matter how they come through our doors.

Explore our one system of hospitals and community health centers: Our Locations - Health Services Los Angeles County

Check Out Our Outstanding Benefits! CLICK HERE to see a list of employee benefits!

MISSION:
" To advance the health of our patients and our communities by providing extraordinary care".

Essential Job Functions

Quality data analysis and performance improvement - Analyzes aggregated quality data to identify trends, deficiencies, and opportunities for improvement. Collaborates with hospital departments to monitor medical-record documentation and develops reports, graphs, tools, and presentations to support performance-improvement initiatives.

Regulatory and accreditation requirements - Research, interprets, and applies regulatory, accreditation, and quality-reporting requirements. Requests clarification from regulatory agencies, when necessary, communicates requirements to appropriate staff, and incorporates updated guidance into operational processes.

Quality and regulatory data abstraction and reporting - Interprets clinical quality-measure specifications and reviews medical records and related documentation to abstract and validate required data. Ensure accurate and timely reporting to regulatory and accreditation agencies.

Quality-data workflows and tools - Creates, maintains, and improves abstraction workflows, tracking mechanisms, and reporting tools to promote consistent, accurate, and efficient data collection and submission.

Contributes to the data integrity of health and mental health records by identifying and correcting missing or incorrectly completed administrative or clinical documentation, incorrect diagnosis codes, and duplicate records to ensure accurate reimbursement and the highest quality data possible.

Confirms pathologies, dates, and times of treatments and procedures, and abstracts the patient's health information; and seeks clarification, correction, and/or completion of health information from responsible physicians, nurses, laboratories, and other clinical staff.

Analyzes and may assemble health information for completeness, consistency, and compliance with the Health Insurance Portability and Accountability Act of 1996, other state and federal laws and regulations, departmental and hospital policies and procedures, and The Joint Commission standards, assuring that all relevant health information is included; and may respond to subpoenas and other requests for disclosure of health and/or mental health records, which requires proficient knowledge of laws and regulations related to the maintenance and release of confidential and sensitive information.

For more information, please view the classification specification: Health Information Technician

Requirements

REQUIREMENTS TO QUALIFY:
Option I: Certification as a Certified Coding Specialist (CCS)* or Registered Health Information Technician (RHIT)* by the American Health Information Management Association (AHIMA)** -AND- Two years of full-time experience managing patient information, coding, and abstracting health information.

Option II: Certification as a Registered Health Information Administrator (RHIA)* by the American Health Information Management Association (AHIMA)** -AND- One year of full-time experience managing patient information, coding, and abstracting health information.

No Out of Class experience or withholds are allowed for this examination. Required experience and education must be fully met at the time of filing and clearly indicated on the application.

PHYSICAL CLASS 2 - Light:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE:
A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:
*In order to receive credit for the required certification, you must include a legible copy of the official certificate (which shows the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency) at the time of filing or within seven (7) calendar days from application submission. Please submit documentation to kshelvy@dhs.lacounty.gov and indicate your name, the exam name, and the exam number.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

The required Certificate MUST be current and unrestricted.

**Approved coding programs are those listed on the website of the American Health Information Management Association at www.ahima.org

DESIRABLE QUALIFICATIONS

Additional credit will be given to applicants that possess the following desirable qualifications:

• Experience with abstracting medical records and regulatory measure interpretation for Joint Commission, CMS, and other regulatory hospital quality reporting.
• Experience with preparing, reconciling, validating, and analyzing inpatient and outpatient quality metrics and regulatory reports.
• Experience with any of the following software programs:

• Microsoft Word, which includes writing, proofreading and correcting memos, letters, CVs, and using

advanced formatting and track changes to prepare a wide variety of documents to support management by

preparing communication, reports, presentations, dossiers, and other products.

• Microsoft Excel, which includes creating spreadsheets, creating workbooks, data entry, use of formulas, data

analysis, and the ability to work with large amounts of data easily to support the department by creating,

formatting, organizing, updating, macros, calculating, and modifying reports for management.

• Microsoft PowerPoint, which includes creating visual slideshows and instructional content, including training

materials for educational purposes

•Experience submitting regulatory data through one or more of the following platforms: TJC, Medisolv, GWTG, and/or CMS.

Additional Information

EXAMINATION CONTENT:
This examination will consist of two (2) parts:

Part I: An Evaluation of Certification & Experience: This assessment type will evaluate the certification and experience you list on the online application and supplemental questionnaire and assign a score based on a standardized scoring system. This part of the assessment is worth 50% of your total score and assesses: Requirements, Desirable Qualifications, and Supplemental Questionnaire.

Applicants must achieve a passing score of 70% or above on Part I to proceed to Part II.

Part II: A multiple-choice test weighted 50% covering Emergency Room Medical Coding (ICD-10-CM & CPT) and Ambulatory Surgery Medical Coding (ICD-10-CM, ICD-10-PCS, & CPT).

Applicants must receive a passing score of 70% or above on each weighted part to be added to the eligible list.

All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add info@governmentjobs.com , and kshelvy@dhs.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

TRANSFER OF TEST COMPONENTS:

• Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.

• This examination contains test components that may be used in the future for new examinations, and your test responses may be transferred.

TEST PREPARATION:
Various information can be found on our website at " https://hr.lacounty.gov/job-search-toolkit/"Job Search Toolkit - LAC Jobs - Start HERE. The section dedicated to test preparation is "Employment Test Assistance."
Online practice tests are available at https://www.shldirect.com/en-us/practice- .; You can also visit our Los Angeles County Online Assessment Preparation Series webpage at " https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series"Homepage | LA County Online Assessments Prep Series for information about common online assessment types, sample questions, and test-taking tips.

Applicants with disabilities who require special accommodation must provide the Examination Unit with advance notice. If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the exam analyst at kshelvy@dhs.lacounty.gov. You will be required to complete the Request for Reasonable Accommodations form as well as providing supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us; the sooner we can respond to your request and keep you moving through the process.

STANDARDIZED WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary.
ELIGIBILITY AND VACANCY INFORMATION
Applications will be processed as they are received and added to the list accordingly.

Applicants who passed the assessment(s) are placed on a list for a period of twelve (12) months. We will use this list to fill vacancies in the LA Health Services Department as they occur.

SPECIAL INFORMATION
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.
APPLICATION AND FILING INFORMATION
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted.

Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information on your application and any attachments will result in refusal of application, rescission of appointment, or restriction of application to future recruitments.

SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
LA Health Services recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

Kendrea Shelvy, Exam Analyst

kshelvy@dhs.lacounty.gov

(213) 288-7000

ADA COORDINATOR PHONE: (323) 914-7111

TELETYPE PHONE: (800) 899-4099

CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

For detailed information, please click here