Management and Program Analyst

Summary

DutiesProvides qualitative and quantitative assessments of a wide range of Insurance Service operations. The broad scope of duties includes strategic planning, assisting in the implementation of revised organizational structures, and designing and conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority.Tracks Insurance Service progress and trends with respect to goals and facilitates work or program reviews in order to improve division results.Recommends solutions on issues and matters with external factors. Provides support to Management on significant issues that include policies, goals and objectives, internal controls, and the preparation of priority reports to the Director.Prepares, for the Director's review and signature, assorted memorandums, letters, bulletins and other written communication incorporating analysis, trend and findings. Utilizes MS software and other applications placed on standard VA workstations and other applications to prepare documents, spreadsheets, databases, presentations, and other output for leadership and other customers.Utilizes database software (VIEWS and SharePoint) to maintain system control of controlled correspondence. Prepares assignment sheets, routinely monitors due dates, follows-up on overdue assignments, and records completed assignments. Selects the most appropriate evaluation strategy, analytical or statistical approach to research and documents assigned topics.Maintains various administrative controls to keep leadership informed in all applicable areas of responsibility, including incoming and outgoing emails, information related to staffing and hiring, information technology requests, facility requests, and travel administration.Maintains a tracking system to ensure timeliness and completion of reports and tasks assigned to the Staff Chiefs. Participates in an administrative capacity in meetings to document action items and minutes for distribution.

Job Description

DutiesProvides qualitative and quantitative assessments of a wide range of Insurance Service operations. The broad scope of duties includes strategic planning, assisting in the implementation of revised organizational structures, and designing and conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority.Tracks Insurance Service progress and trends with respect to goals and facilitates work or program reviews in order to improve division results.Recommends solutions on issues and matters with external factors. Provides support to Management on significant issues that include policies, goals and objectives, internal controls, and the preparation of priority reports to the Director.Prepares, for the Director's review and signature, assorted memorandums, letters, bulletins and other written communication incorporating analysis, trend and findings. Utilizes MS software and other applications placed on standard VA workstations and other applications to prepare documents, spreadsheets, databases, presentations, and other output for leadership and other customers.Utilizes database software (VIEWS and SharePoint) to maintain system control of controlled correspondence. Prepares assignment sheets, routinely monitors due dates, follows-up on overdue assignments, and records completed assignments. Selects the most appropriate evaluation strategy, analytical or statistical approach to research and documents assigned topics.Maintains various administrative controls to keep leadership informed in all applicable areas of responsibility, including incoming and outgoing emails, information related to staffing and hiring, information technology requests, facility requests, and travel administration.Maintains a tracking system to ensure timeliness and completion of reports and tasks assigned to the Staff Chiefs. Participates in an administrative capacity in meetings to document action items and minutes for distribution.