Community Care and Safety Outreach Specialist

Job Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under the general supervision of Police Services’ Senior Director of Community Relations, Inclusion, and Strategic Engagement, the Community Care and Safety Outreach Specialist is a civilian, non-enforcement position that advances a safe, inclusive, and supportive campus environment through relationship-building, early intervention, collaborative problem-solving, prevention, and resource connection. The incumbent receives and assesses referrals, conducts voluntary outreach, coordinates individualized responses, and identifies recurring concerns.

• Build sustained relationships with historically underserved and marginalized communities and maintain a visible, approachable presence at campus events, student-support spaces, residence halls, and community gatherings.
• Connect individuals with behavioral health, counseling, disability, basic-needs, housing, academic, victim-support, and other services through accessible navigation, warm handoffs, advocacy within the role's scope, and appropriate follow-up.
• Provide direct, voluntary outreach using care-based, culturally responsive, trauma-informed, disability-inclusive, harm-reduction, and de-escalation practices while respecting dignity, privacy, autonomy, language access, and cultural differences.
• Facilitate listening sessions, restorative conversations, community meetings, and problem-solving groups that elevate community perspectives and strengthen safety, well-being, trust, and belonging.
• Develop and deliver outreach, education, training, and prevention programs for students, employees, public safety personnel, and campus partners on available resources, de-escalation, disability awareness, conflict resolution, and care-based response options.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/noqdq0xob9c43rdhpqut03qs25e5p0x0

Qualifications

• Equivalent to graduation from an accredited four-year college or university in a job-related field. Master’s degree is highly desirable.
• Equivalent to three (3) years of full-time, progressively responsible technical, analytical, or administrative experience.
• Additional experience in a job-related field may be substituted for up to two years of the required education, on a year-for-year basis.
• Experience in one or more of the following areas is highly desirable: community outreach, behavioral health, student support, crisis intervention, restorative practices, public or campus safety, community engagement, or a related field; experience in a college or university environment, particularly within student affairs, counseling, behavioral intervention, community engagement, or public safety; experience providing care coordination, case management, crisis outreach, restorative services, mediation, or harm-reduction support.

Knowledge, Skills, & Abilities

• Demonstrated ability to foster inclusive, culturally responsive relationships with diverse campus populations, facilitate meaningful dialogue, and strengthen trust, communication, and collaboration among students, employees, public safety personnel, and community partners.
• Knowledge of care-based, non-enforcement approaches to community safety, including collaborative problem-solving, outreach strategies, and the ability to connect individuals with appropriate campus and community resources while promoting accessibility, equity, and ongoing support.
• Demonstrated knowledge of trauma-informed, culturally responsive, disability-inclusive, and harm-reduction practices, with the ability to assess complex situations, prioritize referrals, facilitate conflict resolution, and coordinate appropriate care-based responses with campus and community partners while respecting individual dignity, privacy, and safety.
• Ability to develop and implement targeted outreach, education, and prevention initiatives; evaluate program effectiveness using data and community feedback; identify service gaps and opportunities for improvement; and maintain accurate, confidential records while supporting coordinated services and continuous improvement in campus safety and well-being.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 1038 / Administrative Analyst/Specialist / 2
• The anticipated HIRING RANGE is $5274 - $6960 per month, dependent on qualifications and experience. The salary range for this classification is: $5274 - $7684 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• This is a Regular position with a one-year probationary period.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.

General Information

• Applications received through November 12, 2026 will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States. Note that our campus does not participate in the federal E-Verify program. Employment eligibility will be verified through the standard Form I-9 process.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Work with purpose at the CSU.
Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4

Advertised: Oct 29 2026 Pacific Daylight Time
Applications close: