Government Careers
  • Head of Customer Intelligence Foundations (Hybrid)

  • MEDIFOX DAN GMBH
  • San Diego, California 92154 United States View Map

Summary

Resmed is seeking a strategic Lead, Customer Intelligence Foundations to shape how trusted customer knowledge is created, governed, and activated across the business. You'll lead the Customer Intelligence Foundations team and own the EXI knowledge layer, guiding AI agent strategy, synthetic audiences, and governance across CX, product, and functions.In a hybrid role, you'll partner with CX leadership to operationalise a broader AI-enabled customer intelligence strategy, ensuring insights and#J-18808-Ljbffr

Job Description

Resmed is seeking a strategic Lead, Customer Intelligence Foundations to shape how trusted customer knowledge is created, governed, and activated across the business. You'll lead the Customer Intelligence Foundations team and own the EXI knowledge layer, guiding AI agent strategy, synthetic audiences, and governance across CX, product, and functions.In a hybrid role, you'll partner with CX leadership to operationalise a broader AI-enabled customer intelligence strategy, ensuring insights and#J-18808-Ljbffr

Government Careers

Government Careers

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