Licensed Behavioral Health Program Manager II - Community Outpatient Clinics*

Job Description

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

An immediate vacancy exists with the Mesa Community Clinic located in Rialto, CA.

The San Bernardino County Department of Behavioral Health (DBH) invites experienced behavioral health professionals to apply for the position of Licensed Behavioral Health Program Manager II overseeing Outpatient Community Clinics. This is an exciting leadership opportunity for a professional who is passionate about strengthening behavioral health services, developing high-performing teams, and ensuring the delivery of quality, client-centered specialty mental health care. The Licensed Behavioral Health Program Manager II provides leadership and administrative oversight for a large, multidisciplinary outpatient specialty mental health clinic. The incumbent is responsible for the overall operation of the clinic, including clinical and administrative functions, workforce management, fiscal oversight, facility and space planning, regulatory compliance, and program performance.

The ideal candidate will bring a strong combination of behavioral health leadership, clinical knowledge, operational expertise, and staff development skills. Clinical knowledge is highly valued, as the incumbent may provide consultation and guidance to supervisory staff regarding complex clinical situations and service delivery needs. A demonstrated ability to mentor and develop supervisors, build effective teams, and establish high ethical and professional standards is essential to success in this role.

The Licensed Behavioral Health Program Manager II will:

• Lead clinic operations and oversee the administrative and clinical functions of a large multidisciplinary outpatient behavioral health program.
• Supervise, mentor, and develop supervisory staff promoting accountability, professional growth, effective leadership, and high standards of clinical and administrative practice.
• Develop, plan, implement, and evaluate behavioral health programs and services to ensure alignment with County and Department goals and evolving requirements associated with CalAIM, BH-CONNECT, and the Behavioral Health Services Act (BHSA).
• Lead workforce planning, including oversight of hiring for vacant positions, staffing assignments, advanced-step requests, and education-related proposals.
• Manage program budgets and resources, providing input into annual budget development, approving purchases, and promoting effective fiscal stewardship.
• Monitor clinic performance and outcomes, analyze operational data, prepare monthly reports, and provide executive leadership with information regarding clinic operations, needs, challenges, and opportunities for improvement.
• Oversee facility and space utilization, including staff assignments, project requests, and planning for building or operational changes to support effective service delivery.
• Build and strengthen community partnerships by initiating and maintaining collaborations between DBH, community-based organizations, healthcare partners, and other stakeholders.
• Provide oversight of contracted services, including communication with contract agencies, monitoring performance, and conducting or coordinating appropriate reviews and audits.
• Establish and implement policies, procedures, and operational practices that support efficient, trauma-informed, culturally responsive, and client-centered care.
• Ensure compliance with programmatic, regulatory, and legislative requirements while supporting implementation of CalAIM, BH-CONNECT, BHSA, and other behavioral health initiatives.

*Official Title: Mental Health Program Manager II
For additional details, please refer to the Mental Health Program Manager II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Homeless and Supportive Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!
To review job-specific benefits, please refer to the Summary of Benefits and the Memorandum of Understanding (MOU)


CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Proof of automobile liability insurance must be maintained. M ileage reimbursement at current IRS rate is available. Travel within the state is likely to occur two to four times per year. National travel is occasionally required.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study.

--AND--

Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist or Licensed Professional Clinical Counselor.

--AND--

Experience: Must meet one (1) of the following experience options

Option 1: Three (3) years of full-time experience in a mental health and/or substance abuse treatment program. Qualifying experience MUST include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health or substance abuse program or unit. Qualifying experience must include clinical AND administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services for all ages. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules, and approving time off.

-OR-

Option 2: Three (3) years of experience as a manager in an agency providing mental health and/or substance use services or social work services. Qualifying experience MUST include second-level supervision (supervising through subordinate supervi sors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision MUST include oversight of clinical services (e.g., supervising those who are providing clinical supervision to pre-licensed clinicians accruing hours toward licensure).

Desired Qualifications

DBH is seeking a collaborative and forward-thinking leader who can successfully balance clinical quality, operational efficiency, workforce development, fiscal responsibility, and system transformation.

The strongest candidates will demonstrate the ability to lead through change, develop supervisors and multidisciplinary teams, use data to guide operational decisions, solve complex problems, foster productive community partnerships, and translate evolving behavioral health requirements into effective clinic operations.

If you are an experienced behavioral health leader who is ready to help shape the future of outpatient specialty mental health services in San Bernardino County, we encourage you to apply and join the DBH leadership team.

Selection Process

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do NOT receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Management Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 11/20/2026 5:00 PM Pacific