TRANSPORTATION ASSISTANT

Job Description

Interested parties must complete and submit an official employment application. Applications, resumes, and education requirements can be submitted in PDF format via EMAIL to human_resources@cityofinglewood.or g

POSITION

Under general supervision, schedules transportation services for Senior Citizens and disabled persons. Incumbents in this class may not be required to perform all duties listed and may be required to perform additional, position-specific duties:

TASKS

• Schedules transportation services for Senior Citizens and disabled persons;
• Contacts drivers to schedule driving hours;
• Monitors and assures timely delivery of transportation services;
• Communicates cancellations, pick-ups and other dispatch information to drivers by phone, in-person or radio;
• Inputs rider-ship numbers to systems database;
• Prints statistical reports and delivers to upper management.
• Reviews vehicle safety rules and regulations with drivers and volunteers;
• Verifies driver license qualifications and schedules certification or vehicle instruction updates;
• Tracks and maintains vehicle records and maintenance;
• Responds to complaints from clients.

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS

• Knowledge of vehicle safety rules and regulations, and of vehicle record and maintenance tracking methods.
• Skilled in scheduling, organizing and maintaining transportation requests, oral and written communication, and in establishing and maintaining effective working relationships with staff, clients and other management.
• Ability to operate a personal computer and business software to independently perform essential job duties.

QUALIFICATIONS

High school diploma or equivalent, AND two (2) years’ experience in public transportation planning; must possess at the time of application and maintain a valid California driver’s license.

THE SELECTION PROCESS

Consists of an application review to ensure that all applicants meet the minimum requirements for the job classification. A select number of qualified applicants will be invited to an interview with the Hiring Authority. All employment offers are contingent on a criminal background review via fingerprint submission for applicants over 18 years of age and provision of evidence of freedom from tuberculosis. Every individual the City employs must complete and sign the US Government form I-9 and provide documentation required by law showing that s/he is eligible to work in the United States.

The City of Inglewood is an Equal Opportunity Employer. It does not discriminate by age, sex, race, religion, national origin, marital status, or handicap status in its employment actions, decisions, policies, and practices.